1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Very pleased Very pleased, fast service and shipping. I am in the USA and very pleased with finding what I wanted and the amount of time it took to arrive.
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Response from 1001hobbies
Dear Mr Breznai, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/09/2020
I have dealt with 1001 hobbies before I have dealt with 1001 hobbies before. They are great! The model comes when it's supposed to. The model I just got has been built, and painted and decaled. It's an incredible model, all parts fit just right. Had a little trouble with the engine fitting where it should have.
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Response from 1001hobbies
Dear Mr Armillotti, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 21/09/2020
Tot nu toe niks geleverd en totaal niet bereikbaar Op 5 september heb ik een bestelling geplaatst en betaald. Vandaag, 21 september, heb ik nog steeds niets binnen. Op mails wordt niet gereageerd en de telefoon wordt niet opgenomen. Ik heb ze een keer telefonisch te pakken gekregen. Toen meldden ze dat ze nog wachtten op 1 product en dat mijn bestelling op 17-9 verzonden zou worden. Ik heb nog steeds geen verzendbevestiging gekregen. Blijkbaar reageert het bedrijf wel op reviews hier. Dus, 1001hobbies, kunnen jullie aub uitleggen wat jullie aan het doen zijn?? Edit: Op mijn mail van 7-9 hebben jullie gereageerd Op mijn mail van 8-9 hebben jullie niet gereageerd Op mijn mail van 11-9 hebben jullie gereageerd nadat ik heb gebeld Op mijn mail van 18-9 hebben jullie niet gereageerd. Wat betreft jullie telefoonnummer +31 85 80 81 159: Op 7-9 heb ik 4 keer gebeld. Alle 4 keer kreeg ik voicemail. Op 15-9 heb ik gebeld en kreeg ik een Engels sprekende medewerkster aan de lijn. Op 21-9 heb ik 8 keer gebeld. Alle 8 keer kreeg ik voicemail. Jullie bereikbaarheid is dus waardeloos. Ik zie dat de order inmiddels gesplitst is. Ik ben benieuwd wanneer alles geleverd wordt.
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Response from 1001hobbies
Mr. Visser, Thank you for your feedback. We confirm that we have replied to all your emails and are receiving calls. In our last email. We have halved your order so that the available planes can be shipped later. I wish you a good reception, Best regards, 1001hobbies customer service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/09/2020
Good packaging and quick turnaround Brav
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/09/2020
Very satisfied with my order I received the requested products with a reasonable delay.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/09/2020
Thank you for this fantastic site with its extraordinary choice. Always very happy with my deliveries
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/09/2020
Beautiful model and impeccable delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/09/2020
Super fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/09/2020
Fast delivery nothing to say
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Verified Buyer
Rating: 5 out of 5
following a purchase from 20/09/2020
Last order was delayed by your shop and the goods were reached my address after two weeks time. Type of shipping method : special courier !
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/09/2020
Interesting products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/09/2020
Excellent service. As usual. Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/09/2020
Fast delivery, compliant products. Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/09/2020
Satisfied with the products, delivery time and delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/09/2020
Thank you for your delivery. The tools correspond perfectly to my expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/09/2020
fan de la IJN je recoi et monte soit du 1700 et mon ambition est de faire la totale soit 28 porte avion...15 cuirassé..... 11 croiseur cuirrasé.... et moults destroyers et torpilleurs ...... soit du 1350 toujour IJN. ( la beaucoup moin cause place necesaire.......satisfait des services de 1001 maquett
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/09/2020
The model cars are complete and the price is not too expensive my husband loves to make models thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/09/2020
I had a little problem with the payment through PayPal and customer service called me right away and fixed the problem. I can't recommend it enough! Great choice of products
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 20/09/2020
All correct
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Verified Buyer
Rating: 5 out of 5
following a purchase from 20/09/2020
Good service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/09/2020
product as described careful packaging
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Verified Buyer
Rating: 5 out of 5
following a purchase from 19/09/2020
Great buyer experience. The shipping was fast considering it was shipped from Europe and all products received were as advertised. Will buy from them again.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/09/2020
No problems at all, despite major problems with the post office. Great equipment
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/09/2020
Hello Team that was able to react in a very commercial way following a major problem with the post office for which they were not responsible. They were also very friendly on the phone.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/09/2020
Hello Team that was able to react in a very commercial way following a major problem with the post office for which they were not responsible. They were also very friendly on the phone.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/09/2020
I am very satisfied with my package
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/09/2020
Good quality color paint expected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/09/2020
A sure thing
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/09/2020
no problem thank you beautiful work
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/09/2020
Keep up the good work.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/09/2020
very good choice excellent delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/09/2020
Fast delivery excellent packaging but labels on translation paint cans (precautionary labels) stuck on the reference is mandatory but tamiya paints have a reference when taking off it can disappear it's a shame but I know it's mandatory can be put on the cap directly solve this problem but very happy with this site
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/09/2020
the last delivery was compliant long but compliant the compressor delivered with English instructions! very unpleasant
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/09/2020
very reliable site serious with a large choice diverse and varied it is a happiness for the modeler chevronner as beginner a site to share widely and to keep under the co
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/09/2020
I haven't built the model yet, but as far as delivery, delivery times, packaging, order tracking information and payment security are concerned, it's perfect. I can therefore recommend this company.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/09/2020
Great buyer experience Great buyer experience. The shipping was fast considering it was shipped from Europe and all products received were as advertised. Will buy from them again.
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Response from 1001hobbies
Dear Mr TOMA, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 19/09/2020
They advertised and shipped the wrong... They advertised and shipped the wrong item. Then they suggest I pay to return it, then they stop responding to email. I will not pay to ship and then pay again to return an item that I did not order. Not very good customer service.
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Response from 1001hobbies
Mr. DuBrall, Thank you for your email. We have answered all your emails. In the last one, dated 11th September, we asked you for the photos of the references on the bag we received. On receipt, we would have found a solution for you. We invite you to send us these photos as soon as possible. Wishing you a nice reception. 1001hobbies customer service.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 19/09/2020
Update,,, received package on October 13 . It took approximately 9 weeks wasn't sure if I would ever see it everything was fine Have not received package,, three weeks out so far. Cannot get any info as to whom the delivery company is ,, ie,,USPS,FedEx, UPS,, etc etc etc..I do have info that my package has arrived in the US,,???not impressed !
Response from 1001hobbies
Mr. Morgan, Thank you for your feedback. We inform you that your package was shipped on 01/09/2020 21:20:05. We note that your package has arrived at the United States Post Office since 6/09/20. We have opened an investigation with the carrier which is US Mail. We will come back to you as soon as possible. Best regards 1001hobbies customer service.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 19/09/2020
Great buyer experience Great buyer experience. The shipping was fast considering it was shipped from Europe and all products received were as advertised. Will buy from them again.
Response from 1001hobbies
Dear Mr TOMA, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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Verified Buyer
Rating: 1 out of 5
following a purchase from 19/09/2020
They advertised and shipped the wrong… They advertised and shipped the wrong item. Then they suggest I pay to return it, then they stop responding to email. I will not pay to ship and then pay again to return an item that I did not order. Not very good customer service.
Response from 1001hobbies
Mr. DuBrall, Thank you for your email. We have answered all your emails. In the last one, dated 11th September, we asked you for the photos of the references on the bag we received. On receipt, we would have found a solution for you. We invite you to send us these photos as soon as possible. Wishing you a nice reception. 1001hobbies customer service.
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