English 
A
Rating: 5 out of 5
Superb quality, impeccable packaging. Nothing more to say. I am extremely satisfied
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 316 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 1, 3 and 5 stars
Reset filtersC
Rating: 5 out of 5
Good models, good price and arrived ahead of schedule.
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V
Rating: 1 out of 5
I placed my order (and was charged for… I placed my order (and was charged for it) on July 25th. As of August 18th, I still have not received it. When I enter my order number in the box they provide to track my parcel, nothing happens. I still have no response as to when I may expect to receive my merchandise. Had I known it would take the better part of a month to fulfill an order for one sheet of decals and two tins of paint, I would have gone elasewhere.
Response from 1001hobbies
Mr. Friedman, Thank you for your feedback. We would like to inform you that the product ordered is currently being delivered. The delivery time to the USA is very long due to the current status of COVID-19. Please also note that you have ordered a product ""shipped under X to X"". Order placed on 25/07/2020 01:21:11, shipped on 06/08/2020 21:20:06 We apologize for this delay and regret your disappointment. Thank you for your understanding, customer service 1001hobbies
V
Rating: 1 out of 5
Product not yet received Product not yet received
Response from 1001hobbies
Mr. Roche, Thank you for your feedback. We would like to inform you that the product ordered is currently being delivered. The delivery time to the USA is very long due to the current status of COVID-19. Please also note that you have ordered a product ""shipped under X to X"". Order placed on 27/07/2020, shipped on 06/08/2020 21:20:06 We apologize for this delay and regret your disappointment. Thank you for your understanding, customer service 1001hobbies
V
Rating: 5 out of 5
Product arrived ahead of time and in… Product arrived ahead of time and in excellent condition. Very happy with experience and can’t wait to get started.
Response from 1001hobbies
mr. Greer Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
V
Rating: 5 out of 5
Arrived in a timely manner and package arrived safely! Arrived in a timely manner and package arrived safely! Great online company from France!
Response from 1001hobbies
mr. RON Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
A
Rating: 1 out of 5
I only ordered products noted""in stock"". After 1 week my order was not sent because a product was missing. Complaint and promise of reimbursement, order sent. A product damaged during shipment (unpacked model brush) and still no refund for the missing product 5 weeks later. In the end, I only lost a few euros, but I doubt I'll be ordering from this site again.
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A
Rating: 5 out of 5
I am very satisfied with""1001 HOBBIES"".
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A
Rating: 3 out of 5
Good merchandise but delivery time longer than expected (colissim
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A
Rating: 5 out of 5
Conforms to my order impeccable packaging Delivered on time parf
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A
Rating: 3 out of 5
On the plus side, I found 2 items that were out of stock all over the world. Negative side: prices in the high range. Delays a little long between payment of the order and dispatch of the package: 12 days.
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C
Rating: 5 out of 5
Order received correctly and promptly
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C
Rating: 5 out of 5
Thank you very much.
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C
Rating: 5 out of 5
Very good product and very fast delivery!!!..?????
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A
Rating: 1 out of 5
I placed my order (and was charged for... I placed my order (and was charged for it) on July 25th. As of August 18th, I still have not received it. When I enter my order number in the box they provide to track my parcel, nothing happens. I still have no response as to when I may expect to receive my merchandise. Had I known it would take the better part of a month to fulfill an order for one sheet of decals and two tins of paint, I would have gone elasewhere.
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Response from 1001hobbies
Mr. Friedman, Thank you for your feedback. We would like to inform you that the product ordered is currently being delivered. The delivery time to the USA is very long due to the current status of COVID-19. Please also note that you have ordered a product ""shipped under X to X"". Order placed on 25/07/2020 01:21:11, shipped on 06/08/2020 21:20:06 We apologize for this delay and regret your disappointment. Thank you for your understanding, customer service 1001hobbies
A
Rating: 1 out of 5
Product not yet received Product not yet received
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Response from 1001hobbies
Mr. Roche, Thank you for your feedback. We would like to inform you that the product ordered is currently being delivered. The delivery time to the USA is very long due to the current status of COVID-19. Please also note that you have ordered a product ""shipped under X to X"". Order placed on 27/07/2020, shipped on 06/08/2020 21:20:06 We apologize for this delay and regret your disappointment. Thank you for your understanding, customer service 1001hobbies
A
Rating: 5 out of 5
Product arrived ahead of time and in... Product arrived ahead of time and in excellent condition. Very happy with experience and can't wait to get started.
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Response from 1001hobbies
mr. Greer Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
A
Rating: 5 out of 5
Arrived in a timely manner and package arrived safely! Arrived in a timely manner and package arrived safely! Great online company from France!
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Response from 1001hobbies
mr. RON Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
V
Rating: 5 out of 5
Arrived in a timely manner and package arrived safely! Great online company from France!
V
Rating: 5 out of 5
I placed my order (and was charged for it) on July 25th. As of August 18th I still have not received it. When I enter my order number in the box they provide to track my parcel nothing happens. I still have no response as to when I may expect to receive my merchandise. Had I known it would take the better part of a month to fulfill an order for one sheet of decals and two tins of paint I would have gone elasewhere.
V
Rating: 3 out of 5
Product arrived ahead of time and in excellent condition. Very happy with experience and can�t wait to get started.
V
Rating: 1 out of 5
Product not yet received
V
Rating: 5 out of 5
Very efficient service and I was able to follow the progress of my order very easily. I would definitely buy from 1001 again.
V
Rating: 5 out of 5
I ordered two Trumpeter 1/32 A10's from 1001 Modelkits at a very good price. The ordering process was simple, and I was given updates throughout the packing process. The kits arrived by UPS within the month in excellent condition. I understand that alot of people are unhappy with their experience, but i will be using this company again. Thankyou 1001 :)
V
Rating: 3 out of 5
Hi The products i ordered were not correctly send There were some enamel instead of acrylic Also was to long to get delivery The products are ok but with the conditions i explain above Thank you very much
V
Rating: 5 out of 5
Customer service at 1001 Modelkits is fantastic- after Royal Mail lost my order, I emailed and not only did they ship the replacement immediately, they offered me a discount for my next order. My order arrived two days later! Thank you for your fantastic service, my son is delighted with his dice!
V
Rating: 5 out of 5
Superb customer service. I had a slight problem with my order but this was resolved quickly and considerately. A great trader and highly recommended.
V
Rating: 1 out of 5
Terrible customer service and always late sending order even if u pay for quick delivery
V
Rating: 3 out of 5
Poor packing allows damaged package I ordered a Porsche 356 Di cast model and it was only wrapped in one layer of bubble wrap. The car itself arrive okay but the packaging/display was damaged. This could have easily been prevented with another layer of wrap or a box and wrap. Not worth sending back as it appear this is the only/last one available in silver.
Response from 1001hobbies
hello Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website Customer Care 1001hobbies.
C
Rating: 5 out of 5
Various items difficult to find in other stores, fast shipping and very professional customer service department.
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C
Rating: 5 out of 5
Excellent store with a good stock of models and materials. Very good shipping information at all times. The order arrived in perfect condition.
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V
Rating: 5 out of 5
I ordered a Porsche 356 Di cast model and it was only wrapped in one layer of bubble wrap. The car itself arrive okay but the packaging/display was damaged. This could have easily been prevented with another layer of wrap or a box and wrap. Not worth sending back as it appear this is the only/last one available in silver.
V
Rating: 5 out of 5
Thank you for the parts. I appreciate it. It was all handled well. The only thing I would have hoped for was perhaps a bit quicker on the process. I am guessing it took about 3 weeks from order to delivery. Nonetheless appreciative. Thanks again. Best - s
V
Rating: 5 out of 5
I purchased 2 metal earth items, and service with this company was first class. They were well packaged and arrived in excellent condition. Although postage was a little high they were worth it.
V
Rating: 5 out of 5
The service provided is first class and the quality of the kits is outstanding. Given the fact that the covid 19 has so disrupted everything the delivery of each order has been so much better than I could ever have expected. Thank you for the great service and the great kits. I'll always recommend you to any of my friends who may mention ordering any kits. Thanks again for your wonderful service. Yours sincerely, William.
V
Rating: 5 out of 5
Good product at a reasonable price for this fairly rare kit. Delivery time was slower than expected but satisfactory
V
Rating: 5 out of 5
Excellent service, needed some photo etched parts for my Lotus 78. No one else seemed to have them. Slightly more expensive but they had them. Good delivery time
G
Rating: 5 out of 5
Am very satisfied may arrive a little earlier Sent from my
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G
Rating: 5 out of 5
very comprehensive well packed
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G
Rating: 5 out of 5
Excellent fast and correct handling Nothing to complain about !
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