Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 315 published reviews

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1, 3 and 5 stars

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V
Verified Buyer
Rating: 5 out of 5
following a purchase from 14/07/2020
Nice model Quick delivery, and everything as it was on the picture, nice model.top.
Response from 1001hobbies
Dear Dulfer, Thank you for your opinion. Customer satisfaction is our priority. Your comment is essential and we take great interest in them! In order to keep your trust, we offer you a 5% discount code that will be sent to your email address. Have a very nice day.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 14/07/2020
Great product quality. Proper delivery time. Great product quality. Delivery did not take that long considering coming from Europe to the US and the current health environment.
Response from 1001hobbies
Dear Riano, Thank you for your opinion. Customer satisfaction is our priority. Your comment is essential and we take great interest in them! In order to keep your trust, we offer you a 5% discount code that will be sent to your email address. Have a very nice day.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/07/2020
I have just received my model of the bismarck at 1200.a monster of details. Very serious company. Fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/07/2020
Excellent nothing to say
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/07/2020
Product conforms delivery date respected top
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/07/2020
Impeccable no problem
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/07/2020
Fast delivery and products as ordered. I recommend this site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/07/2020
fast, accurate delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/07/2020
Nice model Quick delivery, and everything as it was on the picture, nice model.top.
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Response from 1001hobbies
Dear Dulfer, Thank you for your opinion. Customer satisfaction is our priority. Your comment is essential and we take great interest in them! In order to keep your trust, we offer you a 5% discount code that will be sent to your email address. Have a very nice day.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/07/2020
Great product quality. Proper delivery time. Great product quality. Delivery did not take that long considering coming from Europe to the US and the current health environment.
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Response from 1001hobbies
Dear Riano, Thank you for your opinion. Customer satisfaction is our priority. Your comment is essential and we take great interest in them! In order to keep your trust, we offer you a 5% discount code that will be sent to your email address. Have a very nice day.
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 14/07/2020
Quick delivery and everything as it was on the picture nice model.top.
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 14/07/2020
Service from 1001 hobbies was good but what I bought was rubbish. I have bee flying radio control aircraft for over 40 years but made the mistake of buying a glider based on the description only to find that it appeared to be a very expensive toy and it went straight in the rubbish bin. You live and learn.
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 13/07/2020
Delivery took far longer than expected. I think they may not have had my order in stock
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 13/07/2020
Absurdly poor choice of packaging Shipping overseas (from France to the UK) you'd think they would have used more sturdy packaging to protect the goods you've paid for. But no, all I got was a very thin jiffy bag to protect my item, resulting in the cardboard backing being damaged. Very surprising considering the collectable nature of the items they sell. Will not be shopping here again.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/07/2020
Fast. Complete order
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/07/2020
Ordered scalectrix mid may never arrived Told delivery hold up then told lost in transit I requested refund which I was told would be paid but ive received no refund I've not received replies to my latest emails so I'm now getting legal advice to try get my money back I will not use this company again and would not be recommending to anyone else either
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/07/2020
A catastrophe. still no reliable news and no parcels after 5 months!!!! And finally, after a number of unsuccessful complaints and phone calls: ""it's the post office's fault"" ""we don't understand"" ""let's go through the history together"" etc. answers next to products paid for when ordered and no follow-up or accountability with regard to their subcontracting. no seriousness no professionalism
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/07/2020
Great service and price recommended.....
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/07/2020
I am satisfied with your site because not only did I receive the puzzle after only 3 days, but it was in very good condition, so thank you very much.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/07/2020
Large selection, efficient, fair price and customer-oriented
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/07/2020
Absurdly poor choice of packaging Shipping overseas (from France to the UK) you'd think they would have used more sturdy packaging to protect the goods you've paid for. But no, all I got was a very thin jiffy bag to protect my item, resulting in the cardboard backing being damaged. Very surprising considering the collectable nature of the items they sell. Will not be shopping here again.
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 13/07/2020
I placed an order on June 9th supposed to arrive between 6-8 July. As of today 13th I have not received any mail or any information about my order IE6SXCJQR. I call customer service and the girl who takes me does not know how to give me a clear answer in August I go on vacation and I would like to know if I will have it before or someone tell me something conc
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 13/07/2020
Everything perfect and in a reasonable time.
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 13/07/2020
This website doesn't really deserve a star. I ordered my item and had problems with my delivery address. But when these were finally resolved (supposedly) the goods were simply not delivered although they are (again supposedly) still in stock. Now six weeks after ordering, the shipment is not in sight. I can only advise against buying from this supplier and don't pay attention to the good reviews. Most of them are pretty obvious bots if you look at the name and structure of the rating.
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 13/07/2020
Markus Werner The same as in other reviews prepaid goods allegedly no longer available although two pieces are still listed in stock on the website. We have now demanded a refund with all the comments here we can definitely wait a very long time for the money - NEVER AGAIN
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Verified Buyer
Rating: 1 out of 5
following a purchase from 13/07/2020
Shipping overseas (from France to the UK) you'd think they would have used more sturdy packaging to protect the goods you've paid for. But no all I got was a very thin jiffy bag to protect my item resulting in the cardboard backing being damaged. Very surprising considering the collectable nature of the items they sell. Will not be shopping here again.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/07/2020
nothing to say...perfect delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/07/2020
Good product, good price, good delivery - what more can I say?
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 11/07/2020
Soldats atlatic affiché 1 32 à réception ils sont à 172 !!!!!Ils ont rétréci pendant leur long voyage !?! Bernard DETE
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/07/2020
parcel well received in correct times! small downside the parcels are very fragile it arrived very damaged crushed everywhere!!! fortunately no consequences for the products. it would be perhaps judicious to find for the sendings of the containers more adapted in solidity. cordialemen
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Verified Buyer
Rating: 1 out of 5
following a purchase from 10/07/2020
Slow to ship slow to refund Ordered an item paid for expedited shipping never recieved the item. Was told it was being ordered so I canceled order and was told refunded but was not.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 10/07/2020
I'm very disappointed, instead of telling us that the Kansas Baja is no longer manufactured, they cash in and say that preparation is underway. I don't recommend the 1001 hobbies site for radio-controlled cars?
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 10/07/2020
Slow to ship slow to refunded Ordered an item paid for expedited shipping never recieved the item. Was told it was being ordered so I cancelled order and was told refunded but was not.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 10/07/2020
You won't get the maximum number of stars with me! Knowing that I waited 2 months (May 4 July 7) before being delivered. During this entire 2-month period it was impossible to reach you on the phone, which I find unacceptable given the situation. I would particularly like to thank LAURE DARRICAU who unblocked the situation. I would like to thank her for her reactivity and her attentiveness. Who knows pe
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Verified Buyer
Rating: 1 out of 5
following a purchase from 10/07/2020
Ordered an item paid for expedited shipping never recieved the item. Was told it was being ordered so I canceled order and was told refunded but was not.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 09/07/2020
Great company to deal with Great company to deal with. I had an issue with an item missing from my order, they sorted it out promptly and the communication kept me up to date. Will definitely use again ????
Response from 1001hobbies
Dear Pete, Thank you for your opinion. Customer satisfaction is our priority. Your comment is essential and we take great interest in them! In order to keep your trust, we offer you a 5% discount code that will be sent to your email address. Have a very nice day.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/07/2020
Nickel. Received in 10 days and ordered very well.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/07/2020
Great company to deal with Great company to deal with. I had an issue with an item missing from my order, they sorted it out promptly and the communication kept me up to date. Will definitely use again ????
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Response from 1001hobbies
Dear Pete, Thank you for your opinion. Customer satisfaction is our priority. Your comment is essential and we take great interest in them! In order to keep your trust, we offer you a 5% discount code that will be sent to your email address. Have a very nice day.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 09/07/2020
Great company to deal with. I had an issue with an item missing from my order they sorted it out promptly and the communication kept me up to date. Will definitely use again ????
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 08/07/2020
Trouble free ordering item was in stock shipped the next day!!!