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Rating: 5 out of 5
Excellent service
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 315 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 1, 3 and 5 stars
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Rating: 1 out of 5
Purchase of HMS Victory 134 cm model from Billing. The absence of plate 3239L-2 has been reported several times. Still no solution proposed! So I'm left with a 600€ model that I can't finish! I hope to be able to find the money to finish this boat with a more reliable company.
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A
Rating: 5 out of 5
clear site fast, compliant delivery
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A
Rating: 5 out of 5
Very happy with my purchase
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A
Rating: 1 out of 5
Priority shipping not honoured I ordered a model costing over 120 euros and elected to pay for quicker shipping which guaranteed delivery in 3 days. 10 days later the model arrived and my request to have the shipping costs refunded was refused as they claimed they could not refund postage as the models had already been shipped! If I had known this was a French company I would never have ordered from them.
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A
Rating: 5 out of 5
good packaging price
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A
Rating: 5 out of 5
2nd purchase and nothing to say... In a virtual world where many dubious people orbit, to say the least, I can say that I continue to look at the offers on this site because it inspires me with confidence.
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C
Rating: 1 out of 5
Month and a half without receiving my order. When I ask about their delivery date they reply that they do not have it in stock. The least decent thing was for them to have contacted me a week after I placed the order to notify me that they are out of stock, not a month and a half later when I was the one who asked about my order. I still have not received my money back.
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V
Rating: 1 out of 5
Avoid,avoid, avoid !!! This company is beyond shady and I strongly recommend avoiding them! I placed an order with them yesterday and shortly after began seeing the bad reviews so decided to cancel. Well, they do not have anything in place to request a cancellation, you cannot reach them by phone and they ignore the emails requesting a cancellation. These are terrible business practices and I will be sure and warn all of the modeling groups I am in to stay away!
V
Rating: 1 out of 5
Ordered over £80 of items on the 3rd… Ordered over £80 of items on the 3rd June. Nothing received. No tracking available. Numerous emails requested updates not answered. Very dissapointing. 25th June !!
V
Rating: 5 out of 5
Ordered over �80 of items on the 3rd June. Nothing received. No tracking available. Numerous emails requested updates not answered. Very dissapointing. 25th June !!
V
Rating: 5 out of 5
This company is beyond shady and I strongly recommend avoiding them! I placed an order with them yesterday and shortly after began seeing the bad reviews so decided to cancel. Well they do not have anything in place to request a cancellation you cannot reach them by phone and they ignore the emails requesting a cancellation. These are terrible business practices and I will be sure and warn all of the modeling groups I am in to stay away!
A
Rating: 5 out of 5
Very fast delivery and very serious I recommend
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Rating: 1 out of 5
Very disappointed by my purchase on this site delays not respected .article scalextric c7042 does not function pad correctly no answer of the sav following my email. 1st and last purchase on this site which I recommend p
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A
Rating: 1 out of 5
Ordered over £80 of items on the 3rd... Ordered over £80 of items on the 3rd June. Nothing received. No tracking available. Numerous emails requested updates not answered. Very dissapointing. 25th June !!
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Rating: 1 out of 5
Avoid,avoid, avoid !!! This company is beyond shady and I strongly recommend avoiding them! I placed an order with them yesterday and shortly after began seeing the bad reviews so decided to cancel. Well, they do not have anything in place to request a cancellation, you cannot reach them by phone and they ignore the emails requesting a cancellation. These are terrible business practices and I will be sure and warn all of the modeling groups I am in to stay away!
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Rating: 5 out of 5
Szybka realizacja zamówie? sklep godny polecenia du?y wybÃ
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Rating: 1 out of 5
I am very disappointed with your service. Still have not received my order since April 4, 2020. It's still June 24 !!!!! Despite sending me an email, I have not received a reply from you. The move of your premises does not prevent you from responding to customers. It is not
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Rating: 5 out of 5
Delivered promptly Packaging ok
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V
Rating: 5 out of 5
fast delivery
V
Rating: 5 out of 5
Quick delivery. More than happy
C
Rating: 5 out of 5
The shipment was very fast and without any inconvenience or damage to the product.
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Rating: 1 out of 5
op 6 april gekocht en betaald op 6 april gekocht en betaald 24 april verzonden volgens 1001 modelkits 7 mei 1e keer gevraagd. antwoord is onderweg maar kan tot 15 dagen duren 20 mei 2e keer gevraagd. antwoord zelfde tekst maar nu 6-8 weken (tja dat verdomde corona) 25 mei er komt een oplossing???? 23 juni is het pakketje er nog niet. en in verdere sprookjes geloof ik niet. Dus dit nooit meer
A
Rating: 1 out of 5
an order not honored, which is understandable given the context. But no follow-up, no contact, contradictory information (refunds sent, puzzles replaced, etc.). No reliable information and no response for 15 days despite emails sent no refund and no shipment.
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A
Rating: 5 out of 5
Fast and well packed shipment. All items were perfectly in stock.
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A
Rating: 5 out of 5
No problem, it's a bit long, but the health crisis must have something to do with it! perfume
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Rating: 1 out of 5
op 6 april gekocht en betaald op 6 april gekocht en betaald 24 april verzonden volgens 1001 modelkits 7 mei 1e keer gevraagd. antwoord is onderweg maar kan tot 15 dagen duren 20 mei 2e keer gevraagd. antwoord zelfde tekst maar nu 6-8 weken (tja dat verdomde corona) 25 mei er komt een oplossing???? 23 juni is het pakketje er nog niet. en in verdere sprookjes geloof ik niet. Dus dit nooit meer
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A
Rating: 5 out of 5
Well done to 1001 maquettes. Order delivered quickly. Professional team, I highly recommend this site. Thanks to the team
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A
Rating: 5 out of 5
Package arrived on time and in good condition. Model conforms to order.
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Rating: 5 out of 5
I recommend this site for its choice of models for its seriousness and for having always been satisfied with its customer service.
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A
Rating: 5 out of 5
nothing to report
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Rating: 5 out of 5
Very good. RA
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Rating: 5 out of 5
Everything perfect the model arrived in perfect condition and in the time I was told when I bought it.
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C
Rating: 5 out of 5
Speed and efficiency.
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V
Rating: 5 out of 5
fast delivery Product arrived quickly, in a well protected box.
Response from 1001hobbies
Dear Bahuaud, Thank you for your opinion. Customer satisfaction is our priority. Your comment is essential and we take great interest in them! In order to keep your trust, we offer you a 5% discount code that will be sent to your email address. Have a very nice day. See you soon on 1001 hobbies site.
V
Rating: 1 out of 5
Product arrived quickly in a well protected box.
A
Rating: 1 out of 5
Poor order management
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Rating: 1 out of 5
The helicopter I've ordered won't work.
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A
Rating: 5 out of 5
Good price and fast delivery I recommend
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Rating: 5 out of 5
This site offers a wide range of Metal Earth products. A product to recommend for anyone who is patient and meticulous with their hands and/or has concentration problems. It's great fun, and the results are marvellous in their detail and f
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