Customer reviews of 1001hobbies

fast delivery Product arrived quickly, in a well protected box.

They don't listen to customers when they have a problem They force your hand illegally

Everything is perfect as always, thank you!

Product conforms to expectations Short delivery time RA

Pleasant telephone contact Order well packed and delivered on time

Very satisfied and very neatly packed

I paid 12 euros for fast shipping as it was a birthday gift. It's been a month and nothing zero solutions. ES

Lots of choice and received quickly. Perfect

Everything is fine only the delivery times are very long

Good service Products are as described Wide choice of brands and scale sizes

I ordered 2 Simpsons talking bottle openers. The packaging on one was already open on receipt & didn���t work. The other is properly packaged but you can test the talking as there���s an instruction on the packet to do that. It doesn���t work either. The same day I received them I emailed 1001 model kits & explained. I sent photos. I said I wanted to return them & get either 2 that worked or a refund. I got an email back saying they didn���t accept back things that had been opened & suggested that they might need new batteries!! These things were new! But I had not opened them - they are still as they were as I���m still waiting to hear from them about what they���re going to do! Disgusted with the quality of goods and the lack of customer service. They are not fit for purpose. I���m about ��30+ down and left with 2 useless products. Disappointed as these were for presents too. 1 wa

Cobi 2508a ordered Cobi 2508 received :- According to the online store, the correct product was available but unfortunately the confirmation ONLY says 2508 and the product suddenly disappeared from the online store """". Disappointing but you learn from it.

Quick and careful delivery

Good site and speedy delivery

Excellent service

On an order that there were problems with the supplier for 2 items out of 10 they did not send me the order. It has been 20 days. I have asked them to advance me what they have but they tell me that they will send me the order only when everything is ready. I am still waiting

I placed an order on June 10th, payment was confirmed on the 12th, it is now the 19th and the order is still in process. I ordered all the products that according to the website were in stock, so I don't understand the delay in receiving the order.

I bought a truck and it arrived in perfect condition. Good servi

everything perfect

Avoid. Unreliable and 0 customer service I have been waiting for 13 days my order. The phone line as been cut off so no way to talk to someone. Once I have contacted them via support on the webpage they finally told me there was an issue with the stock levels, which is understandable but should have been made aware at time or purchase or been contacted directly when prior the expected delivery date. Once they reply via email any response you send back there is no action. I had to contact the 6 times via the support every time going no where. 10 days after the expected delivery date, and after for the 3rd time requesting to cancel the order and refund the money, I receive a new order confirmation email, UNBELIEVABLE. As soon I receive the parcel It will sent back and hoping the 30days money back guarantee is not an other scam. This is not how you treat your customers.

I have been waiting for 13 days my order. The phone line as been cut off so no way to talk to someone. Once I have contacted them via support on the webpage they finally told me there was an issue with the stock levels which is understandable but should have been made aware at time or purchase or been contacted directly when prior the expected delivery date. Once they reply via email any response you send back there is no action. I had to contact the 6 times via the support every time going no where. 10 days after the expected delivery date and after for the 3rd time requesting to cancel the order and refund the money I receive a new order confirmation email UNBELIEVABLE. As soon I receive the parcel It will sent back and hoping the 30days money back guarantee is not an other scam. This is not how you treat your customers.

Avoid. Unreliable and 0 customer service I have been waiting for 13 days my order. The phone line as been cut off so no way to talk to someone. Once I have contacted them via support on the webpage they finally told me there was an issue with the stock levels, which is understandable but should have been made aware at time or purchase or been contacted directly when prior the expected delivery date. Once they reply via email any response you send back there is no action. I had to contact the 6 times via the support every time going no where. 10 days after the expected delivery date, and after for the 3rd time requesting to cancel the order and refund the money, I receive a new order confirmation email, UNBELIEVABLE. As soon I receive the parcel It will sent back and hoping the 30days money back guarantee is not an other scam. This is not how you treat your customers.

The interlocking parts weren't properly calibrated - a few mm off, but enough to complicate fitting. I had to push a bit to get it to fit, and the fasteners broke. Result: 90€ down the drain. For 90€ I expected better quality. In short, first and last f

DELIVERY PENDING SINCE MAY 21 payment made and cleared NO MESSAGE + SCAM AND MEPRI

Suuuuuuper service

Do not buy anything, they are scammers. I ordered several things from them and they didn't send everything. I sent them several mails and they don't even answer. Not recommended at all.

Had absolutely no issues ordering a… Had absolutely no issues ordering a body kit from them from overseas, they packed and shipped it fast and it was exactly what I ordered. They kept my order status up to date via emails and shipping notifications.

Had absolutely no issues ordering a body kit from them from overseas they packed and shipped it fast and it was exactly what I ordered. They kept my order status up to date via emails and shipping notifications.

An incomplete package and a commercial response that was not followed up. Deplorable!

Fast delivery. Excellent dialogue.

Vautre service is serious inci I'm loyal to vautre service against.

Had absolutely no issues ordering a... Had absolutely no issues ordering a body kit from them from overseas, they packed and shipped it fast and it was exactly what I ordered. They kept my order status up to date via emails and shipping notifications.

Order validated and received in just a few days! I didn't know this site before but I love it!

Wide selection. Delivery times respected. Packages in

First shipment returned to sender, then my order was shipped to me urgently.

ORDER STILL NOT RECEIVED AFTER MORE… ORDER STILL NOT RECEIVED AFTER MORE THAN 7 WEEKS. Order: S4Q0KVYOH Placed on 04-27-2020: April 27th, 2020: I ordered 2 tins of paint, £10.00 each + £5.99 shipping, total £27.97 Today, June 17th 2020: The goods have still not arrived May 30th, 2020: I emailed 1001 Modelkits to enquire about my order of April 27. June 2nd, 2020: They replied to say one of the tins was not in stock. They offered a voucher in lieu of the product, or a different product of my choice (+ or - 5% of the original value). June 4th, 2020: I replied to say I would accept an alternative product priced £7.99 plus a £3 voucher. June 6th, 2020: Having had no reply from them, I re-sent the email of June 4th. June 10th, 2020: Having had no reply to either of my previous emails, I emailed again, asking them to cancel the original order and issue a refund, as I had lost faith in their ability to fulfil the order. June 17th, 2020: A reply – at last! – but it does not acknowledge my emails or refer to any requests from me it simply re-states the fact that the product is unavailable and offers a voucher in lieu (not even the choice of a product as previously). I have tried to ring on numerous occasions, but the phone number does not work. Clearly, in light of the above, I do not want the voucher, or indeed the goods originally ordered (and paid for) on April 27th, as I have now bought them elsewhere. HOW DO I GET MY MONEY BACK?

ORDER STILL NOT RECEIVED AFTER MORE THAN 7 WEEKS. Order: S4Q0KVYOH Placed on 04-27-2020: April 27th 2020: I ordered 2 tins of paint �10.00 each + �5.99 shipping total �27.97 Today June 17th 2020: The goods have still not arrived May 30th 2020: I emailed 1001 Modelkits to enquire about my order of April 27. June 2nd 2020: They replied to say one of the tins was not in stock. They offered a voucher in lieu of the product or a different product of my choice (+ or - 5% of the original value). June 4th 2020: I replied to say I would accept an alternative product priced �7.99 plus a �3 voucher. June 6th 2020: Having had no reply from them I re-sent the email of June 4th. June 10th 2020: Having had no reply to either of my previous emails I emailed again asking them to cancel the original order and issue a refund as I had lost faith in their ability to fulfil the order. June 17th 2020: A reply � at last! � but it does not acknowledge my emails or refer to any requests from me it simply re-states the fact that the product is unavailable and offers a voucher in lieu (not even the choice of a product as previously). I have tried to ring on numerous occasions but the phone number does not work. Clearly in light of the above I do not want the voucher or indeed the goods originally ordered (and paid for) on April 27th as I have now bought them elsewhere. HOW DO I GET MY MONEY BACK?

the only drawback was a rather long delivery time, but this was the result of Covid19, whose e

ORDER STILL NOT RECEIVED AFTER MORE... ORDER STILL NOT RECEIVED AFTER MORE THAN 7 WEEKS. Order: S4Q0KVYOH Placed on 04-27-2020: April 27th, 2020: I ordered 2 tins of paint, £10.00 each + £5.99 shipping, total £27.97 Today, June 17th 2020: The goods have still not arrived May 30th, 2020: I emailed 1001 Modelkits to enquire about my order of April 27. June 2nd, 2020: They replied to say one of the tins was not in stock. They offered a voucher in lieu of the product, or a different product of my choice (+ or - 5% of the original value). June 4th, 2020: I replied to say I would accept an alternative product priced £7.99 plus a £3 voucher. June 6th, 2020: Having had no reply from them, I re-sent the email of June 4th. June 10th, 2020: Having had no reply to either of my previous emails, I emailed again, asking them to cancel the original order and issue a refund, as I had lost faith in their ability to fulfil the order. June 17th, 2020: A reply - at last! - but it does not acknowledge my emails or refer to any requests from me it simply re-states the fact that the product is unavailable and offers a voucher in lieu (not even the choice of a product as previously). I have tried to ring on numerous occasions, but the phone number does not work. Clearly, in light of the above, I do not want the voucher, or indeed the goods originally ordered (and paid for) on April 27th, as I have now bought them elsewhere. HOW DO I GET MY MONEY BACK?

Well-stocked online store, although a little complicated to understand at first, but you get used to it, especially when you find what you're looking for. Keep up the good work. Sincerely