Customer reviews of 1001hobbies

Still nothing received

Leuk kado voor mijn vader eindigt in maanden contact zoeken met 1001modelbouw Begin maart een bouwdoos besteld. Ik kreeg geen mail dat de bestelling rond was. Alleen op de site zag ik dat de transactie geslaagd was. Na 3 weken heb ik ze gemaild met de vraag waar het bleef. Vervolgens 5 dagen later antwoord gehad, waar ik helemaal niks mee kon. Daarna nog 3x contact gezocht via de mail (want het buitenlandse nummer op de site doet het natuurlijk niet...) Geen reactie. Ik wil gewoon mijn geld terug en ik bestel hier NOOIT MEER. En als ik u was zou ik dat ook niet doen. Oplichters!

Order placed on March 30, everything was displayed in stock 4 days later items on hold and for 6 days now I have been told that my order has been sent by colissimo and colissimo tells me that they will soon receive the parcel to be delivered to me. I will never order from this site again. They don't care about their customers. Even a message of complaint does not result in a response from

Quick delivery

Successful first order

I am a fan of building aircraft models... I am a fan of building aircraft models mostly 1/32 in size. 1001hobbies has a lot of models, convenient online shopping, reasonable prices, and good customer interaction.

Many references in stock! Correct delivery even during the global crisis

A month late for a delivery announced several times as having left! Misleading message from Customer Service. In short, a big disappointment

A very wide choice with an ideal product finder to find the product of your dreams. A highly available team and good delivery tracking. What more could you ask for?

Fast and efficient top!

hello to all the team perfect for delivery info good communication

Package well received and well packaged

Meets my expectations. Serious with good customer care

I had initially ordered the reale and found it to be plastic. Very disappointed, I reacted with a very negative review. After calling 1001 maquettes, which is very well informed, it turns out that I was the one who made the mistake. I can't correct my initial opinion and I regret it. On the contrary, I have nothing but praise for this company. Thank you to the very kind person I spoke to on the phone. I have just received

Despite the current difficulties, this order was quickly processed.

Communication problems and no delivery tracking... site to be avoided.

Very good am happy with all my packages very reliable

I ordered a TRX4 CHASSIS KIT on 23032020 with mode in 3 payments. The package is supposed to have been shipped on 11042020. To date? A (bleep). Sent several emails with always the same answer: ""will arrive shortly!"" I'll tell you what will arrive shortly na nice complaint complete with compensation!!! But for what (bleep) reason do you give availability if you do not have the goods in stock? Poiho paid an extra fee for shipping with tracking but the site (courier used by you) does not show me the location of the package having as message : the package will be delivered there shortly!!! Can you explain to me then why it is showing as SHIPPED? I give you maximum next week as time then starts the communication by legal way!!!!! PS: I can't give more than 3 stars sorry! The central problem was first securing the sale and then calmly sending the kit once they had it in stock! Unprofessional..... I recommend you to change supplier and courier.

very long order delivery ?? order placed on april 7th and here we are on 220420 still nothing obviously there is no follow up with your customers!

Order not received

Impossible to note: parcel still not received

Correct delivery and price

I had no problem with the shipping and I ordered it at the height of COVID-19. I took the standard shipping and it arrived the next day after the deadline indicated on the website. I read some reviews of shipping failures but it has not been my experience.

Everything is perfect. By the way the tracking button on the website does not work.

Everything is perfect, thank you!

Delivery from 25.03.20 has still not arrived. No one can be reached by phone. There is no response to the second and subsequent emails. Once and never again.

Unreliable site!!! They give the possibility to order everything and then they don't have the availability in stock and they don't know when the new goods arrive. Of 4 puzzles they will send me maybe one after more than a month of waiting and only because I inquired otherwise who knows how many months I would have to wait. SHAME!!! VERY BAD SERVICE

15 days after payment the goods have not yet been assigned to the courier I wonder how they do all lucky customers who complain only 2 days delay at most 3 you see I was unlucky or maybe ... bah...I keep waiting for Update: Package arrived ""only"" 18 days after order very ruined outer wrapper and inside a pitiful packaging many of the boxes had damage. It is not true that deliveries happen as promised on the site. VERY BAD SERVICE!

I ordered the 7042020 and still haven't received anything. I took a model from stock and sent it within two days, but with the coronas I don't mind a little delay, but two weeks without any email to warn of a possible delay is not good.

Today, April 21st, the order of April 3rd has not arrived. When it arrives it will remain closed and at the end of the confinement I will return it for a refund. No information. Nothing. Then they say that they did not have the product when when I placed the order it was available. The phone number on the website has not worked since the last day.

Affligeant...Commande effectué le 23 Mars en préparation le 09 avril et soi disant expédié depuis le 11avril... mais sans numéro de suivi du colis ! So no way to check if the package is on its way or even if it has actually left.... I'm still waiting but I have really big doubts about the professionalism of this

Everything perfect

I do not know if you have noticed dear friends but our reviews on online sales store are not valid and do not appear in the panel of reviews on this store!!!! Appears only favorable reviews you buy everyone is happy I'm billed and no equipment yet!!!! It's a scandal there are only sorted favorable reviews

good evening order april 2 to date nothing change of carrier but especially more POST they are rigolos .merci.

The order arrived on time and complete.

I won't be more original than the previous comments. Order placed on April 2nd, cashed on the 3rd, still not shipped if I am to believe the tracking and no reply to the email sent to ask for news... I'm rather patient (an essential quality for a model maker) and accommodating, but the covid doesn't explain everything... I ordered products not available here on 2 other sites (one Belgian and one French) and received them by post with the usual follow-up without any problem... I wouldn't make the same mistake

Quite a large order placed on 0404 ( for my daughter's birthday which is 2104 ... so today and they're not even shipped! I had to tell my daughter ( sorry honey I haven't received your gifts yet ) great! I really won't order a second time! Now I'm starting to have doubts !!!! Will I ever receive her puzzles or

I do not know if you have noticed dear friends but our reviews on online sales store are not valid and do not appear in the panel of reviews on this store!!!! Appears only favorable reviews you buy everyone is happy I'm billed and no equipment yet!!!! It's a scandal there are only sorted favorable reviews

It's now been 16 days since I placed an order for Colissimo delivery 10 days since the parcel was supposedly dispatched but on the post office website my parcel has still not been entrusted Dessus for a first order.... I'm waiting to see in.

Order placed on April 11 on this site. I received an e-mail on April 14 telling me that the shipment had been posted and I was given the tracking number. Seven days later I haven't received anything and when I consulted the colissimo tracking number I was told that they were still waiting for the shipment to be sent. Mail sent two days ago to 1001 hobbies still unanswered. The invoice was debited without delay. I can only encourage