English 
A
Rating: 5 out of 5
Fast delivery and user-friendly site
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 694 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 1, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
Deadline met Packaging very correct Products requested
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A
Rating: 5 out of 5
Reliable and professional store. Ok shipping and perfect packaging.
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A
Rating: 1 out of 5
I ordered a model kit on the 19th of... I ordered a model kit on the 19th of November picking the express delivery for it to be here before Christmas and it has still not arrived I have emailed then and spoke on the phone saying the item isn't it stock which it should state on the Web page and shouldn't allow you to pay extra for delivery when they don't have it I will not be ordering from here again really bad customer service not happy at all
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Response from 1001hobbies
Hello, It is stated on the product page as well as your recapitulative cart when you order. Thank you for taking in account the information we provide. As well even with product on a delay before expedition, some people prefer Express shipping. We cannot cancel the safest way of delivery because information are not read. Sincerely,
A
Rating: 5 out of 5
Very fast delivery and as ordered
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V
Rating: 1 out of 5
I ordered a model kit on the 19th of… I ordered a model kit on the 19th of November picking the express delivery for it to be here before Christmas and it has still not arrived I have emailed then and spoke on the phone saying the item isn't it stock which it should state on the Web page and shouldn't allow you to pay extra for delivery when they don't have it I will not be ordering from here again really bad customer service not happy at all
Response from 1001hobbies
Hello, It is stated on the product page as well as your recapitulative cart when you order. Thank you for taking in account the information we provide. As well even with product on a delay before expedition, some people prefer Express shipping. We cannot cancel the safest way of delivery because information are not read. Sincerely,
V
Rating: 5 out of 5
I ordered a model kit on the 19th of November picking the express delivery for it to be here before Christmas and it has still not arrived I have emailed then and spoke on the phone saying the item isn't it stock which it should state on the Web page and shouldn't allow you to pay extra for delivery when they don't have it I will not be ordering from here again really bad customer service not happy at all
A
Rating: 5 out of 5
Ordered the characters for a 1:72 F14: wide choice of products good basic finish great variety in the package.
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A
Rating: 3 out of 5
Ordered an item on Dec. 16 today Jan. 7 has still not arrived.
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C
Rating: 1 out of 5
Very very bad I order on December 22 because the web offered shipping before 30 the 30 sent me message that they do not have it in stock to be sent before January 7 on January 6 again receive the same mail ... I called them on the 30th saying that it was a gift of kings gave them the same mocking attitude do not solve ... Better to buy it in Japan is what they do.... Lousy customer service
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C
Rating: 5 out of 5
Very good
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C
Rating: 5 out of 5
Fast shipmentthe items are in perfect condition and in good condition
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A
Rating: 1 out of 5
Delivery times and locations not respected without prior notice
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A
Rating: 5 out of 5
Very satisfied
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A
Rating: 1 out of 5
VERY BAD order' place the 91219 we are the 06012020 nothing received the only thing I am told an investigation is underway sense more precision. I do not recommend t
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A
Rating: 1 out of 5
Bestelling laten inpakken... Bestelling laten inpakken met een kaartje met opschrift als kadootje. Toen ik het aankreeg na 3 weken wachten ( wat al te laat was ) was dit heel slecht ingepakt en er zat geen kaartje bij. Ik kon wel door de grond zinken van schaamte. Is de laatste keer dat ik hier bestel.
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Response from 1001hobbies
Goedemorgen, meneer, Waarom heb je geen contact met ons opgenomen via e-mail? Bovendien heeft u uw ordernummer niet aangegeven. Met vriendelijke groet,
A
Rating: 5 out of 5
Fast efficient professional Thank you
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A
Rating: 5 out of 5
Fast, careful shipping
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A
Rating: 5 out of 5
Fast delivery as requested
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A
Rating: 5 out of 5
you may buy with confidence! you may buy with confidence!
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V
Rating: 5 out of 5
you may buy with confidence! you may buy with confidence!
V
Rating: 1 out of 5
Bestelling laten inpakken... Bestelling laten inpakken met een kaartje met opschrift als kadootje. Toen ik het aankreeg na 3 weken wachten ( wat al te laat was ) was dit heel slecht ingepakt en er zat geen kaartje bij. Ik kon wel door de grond zinken van schaamte. Is de laatste keer dat ik hier bestel.
Response from 1001hobbies
Goedemorgen, meneer, Waarom heb je geen contact met ons opgenomen via e-mail? Bovendien heeft u uw ordernummer niet aangegeven. Met vriendelijke groet,
V
Rating: 5 out of 5
Bestelling laten inpakken met een kaartje met opschrift als kadootje. Toen ik het aankreeg na 3 weken wachten ( wat al te laat was ) was dit heel slecht ingepakt en er zat geen kaartje bij. Ik kon wel door de grond zinken van schaamte. Is de laatste keer dat ik hier bestel.
V
Rating: 5 out of 5
you may buy with confidence!
A
Rating: 3 out of 5
In my opinion, you should improve the info for non-professional customers who need support in choosing products
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A
Rating: 5 out of 5
Fast delivery, well packaged
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A
Rating: 5 out of 5
The best! Nothing to say, just perfect
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A
Rating: 5 out of 5
Very satisfied
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A
Rating: 5 out of 5
Super site with lots of choice. Top item purchased, very fast delivery and on time even at Christmas time. I wouldn't hesitate to order again.
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A
Rating: 5 out of 5
Fast, accurate delivery
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A
Rating: 5 out of 5
Fast Efficient an excellent choice
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A
Rating: 5 out of 5
Conforms to order
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G
Rating: 5 out of 5
Faster than expected fine
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C
Rating: 5 out of 5
Everything was great. The shipment arrived perfectly.
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A
Rating: 5 out of 5
One word: Perfect.
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A
Rating: 5 out of 5
Everything was perfect. Perfect delivery
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A
Rating: 5 out of 5
Package on time and neatly packed
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A
Rating: 5 out of 5
As ordered
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A
Rating: 5 out of 5
Perfect products corresponding to what I wanted
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A
Rating: 5 out of 5
très bonne prestation pas de probleme et meme en avance très bien merci a bient
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