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Rating: 5 out of 5
Very good service
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 312 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 1, 3 and 5 stars
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Rating: 5 out of 5
Large selection, easy to find what you're looking for, and delivery time almost as advertised.
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A
Rating: 5 out of 5
Bjr the responsiveness of your service on your site is very good because when I asked for a paint match I got the answer right away and I was not yet a customer. There are serious people who listen to the customer.
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A
Rating: 5 out of 5
thank you for your regular contacts so that I know what stage the cde is at and how far it has travelled to my homethat's very professional of you.
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C
Rating: 5 out of 5
The shipment was a bit delayed but everything arrived in perfect condition and at a very good price.
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V
Rating: 5 out of 5
Very good service, the quality is right and if I have any questions I get a quick answer, even in German. LG from Berlin
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A
Rating: 5 out of 5
I purchased 4upgraded suspension towers... I purchased 4upgraded suspension towers for my FS Racing 1/5scale 30cc.petrol buggy and had no problems ordering or receiving my items and would buy from this company again. The pictures of the items are very helpful as they are not listed under fs Racing part nos. Top marks
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A
Rating: 5 out of 5
very good fast
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V
Rating: 5 out of 5
Jusqu'ici tout va bien. J'ai attendu un peu plus pour un kit et enfin je voulais ajouter quelque chose � ma livraison mais cela a �t� refus�. Je vais probablement commander � nouveau. Nombreuses options disponibles au m�me endroit.
V
Rating: 5 out of 5
I purchased 4upgraded suspension towers for my FS Racing 1/5scale 30cc.petrol buggy and had no problems ordering or receiving my items and would buy from this company again. The pictures of the items are very helpful as they are not listed under fs Racing part nos. Top marks
V
Rating: 5 out of 5
I purchased 4upgraded suspension towers… I purchased 4upgraded suspension towers for my FS Racing 1/5scale 30cc.petrol buggy and had no problems ordering or receiving my items and would buy from this company again. The pictures of the items are very helpful as they are not listed under fs Racing part nos. Top marks
G
Rating: 5 out of 5
The order was orderly and neatly delivered
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A
Rating: 5 out of 5
Excellent performance
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A
Rating: 5 out of 5
Dependable as always even to us English :)
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A
Rating: 5 out of 5
tres bon cite je n'ai jamais eu de problèmes . Brav
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A
Rating: 3 out of 5
delivery problemand no contact in case of product shortage from you. Sincerely
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A
Rating: 5 out of 5
Nothing to redirect
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A
Rating: 5 out of 5
fast delivery undamaged packaging all very good keep it up
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C
Rating: 5 out of 5
WHOU IS BEUTIFOOL
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A
Rating: 5 out of 5
Products nickels and well protected Delivery in time
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C
Rating: 5 out of 5
Excellent service, fast and on time.
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A
Rating: 5 out of 5
Perfect lots of choice
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A
Rating: 5 out of 5
The parcel was received in good condition, all that remains is to assemble the model and paint it.
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A
Rating: 5 out of 5
Very satisfactory
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A
Rating: 1 out of 5
You're asking for my opinion even though I haven't received my parcel yet.
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A
Rating: 5 out of 5
exellent on all pointscomunicationpackage follow-up.i would recommend you and promote your site.
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A
Rating: 5 out of 5
Delivery on time and smoothly
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A
Rating: 1 out of 5
Zero Star If I could give zero stars, I would! I purchased a figure on 9/21, 10 days later they contacted me and told me the figure I ordered was not at the right price so they had to cancel my order. So basically they're telling me I have to repurchase the figure at a much higher price ($257 more in this case) after I already paid for that figure, that is ridiculous. And thanks for making me waited 10 days for the ""good"" news. Note: Everything is overpriced on their site. I suggest everyone stay away, you can find much cheaper price and much better service elsewhere!
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Response from 1001hobbies
Hello Sir, We understand your disappointment, but there was an error in our prices allowing you to buy the product for 1/6 of its price. As soon as we realise the mistake, we informed you and refunded you the day after. We are sincerely sorry for the disappointment. Sincerely,
V
Rating: 1 out of 5
If I could give zero stars I would! I purchased a figure on 9/21 10 days later they contacted me and told me the figure I ordered was not at the right price so they had to cancel my order. So basically they're telling me I have to repurchase the figure at a much higher price ($257 more in this case) after I already paid for that figure that is ridiculous. And thanks for making me waited 10 days for the ""good"" news. Note: Everything is overpriced on their site. I suggest everyone stay away you can find much cheaper price and much better service elsewhere!
A
Rating: 5 out of 5
Always on top!!!! keep it up
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A
Rating: 5 out of 5
Lots of choice and great prices
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A
Rating: 5 out of 5
in spite of a small delay in delivery my order was well delivered always the quality is there nice salesman attractive price very good product
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A
Rating: 5 out of 5
Error-free order, delivered on time.
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A
Rating: 1 out of 5
Really pitiful! For ten days I've been waiting for my order, which is still listed as being""in preparation"". Despite a phone call from me, nothing is happening. I must point out that the product ordered was available! I strongly advise against this site and in any case I will never again go through 1001 Maquettes or 1001 Hobbies (whatever the name) for my next orders.
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V
Rating: 1 out of 5
Zero Star If I could give zero stars, I would! I purchased a figure on 9/21, 10 days later they contacted me and told me the figure I ordered was not at the right price so they had to cancel my order. So basically they're telling me I have to repurchase the figure at a much higher price ($257 more in this case) after I already paid for that figure, that is ridiculous. And thanks for making me waited 10 days for the ""good"" news. Note: Everything is overpriced on their site. I suggest everyone stay away, you can find much cheaper price and much better service elsewhere!
Response from 1001hobbies
Hello Sir, We understand your disappointment, but there was an error in our prices allowing you to buy the product for 1/6 of its price. As soon as we realise the mistake, we informed you and refunded you the day after. We are sincerely sorry for the disappointment. Sincerely,
A
Rating: 1 out of 5
After waiting over 20 days for the first and certainly last order to be processed, I was notified that a credit note had been issued in my favor. Crazy!
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V
Rating: 5 out of 5
Pros: 1. Excellent customer service. 2. Excellent shipment tracking and timely delivery 3. Excellent model Cons: 1. Poor package protection resulted in delivery of model with broken parts.
A
Rating: 5 out of 5
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A
Rating: 5 out of 5
Fast delivery, reception at the store in Paris Very good acc
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V
Rating: 3 out of 5
Mixed Bag Pros: 1. Excellent customer service. 2. Excellent shipment tracking and timely delivery 3. Excellent model Cons: 1. Poor package protection resulted in delivery of model with broken parts.
Response from 1001hobbies
Hello, Could you please send us pictures of the broken part please ? At [email protected] Sincerely,