1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Mixed Bag Pros: 1. Excellent customer service. 2. Excellent shipment tracking and timely delivery 3. Excellent model Cons: 1. Poor package protection resulted in delivery of model with broken parts.
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Response from 1001hobbies
Hello, Could you please send us pictures of the broken part please ? At [email protected] Sincerely,
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 01/10/2019
About 2 weeks from order to delivery. That's a bit long to prepare an order... Surely a one-off bad experience, at least I hope so.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/10/2019
Serious and fast selection
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/10/2019
Perfect. received smoothly and as ordered
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 30/09/2019
too long delivery time too long waiting time
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 30/09/2019
Everything perfect, just in time shipping and great quality of products.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 30/09/2019
As a first test purchase I am satisfied Now I will try the second more substantial one
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 30/09/2019
package not arrived returned to sender do not understand
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 30/09/2019
very positive
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/09/2019
super site, quality products and very good advice from the staff, the only small drawback is that delivery times are a little long depending on your orders, so you have to anticipate your needs. Otherwise very
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/09/2019
A team that listens and knows how to manage problems to satisfy its customers. And that's very much appreciated
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/09/2019
QUALITY PRODUCTS VERY FAST DELIVERY I RECOMMEND THANKS TO ALL
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/09/2019
Perfect delivery. Product conforms.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/09/2019
PRODUCTS AS ORDERED. FAST DELIVERY GOOD PRODUCT GOOD SITE
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 27/09/2019
fast on time immense choice..
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 27/09/2019
good quality fast delivery everything ok. Again and again with pleasure.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 26/09/2019
Standard delivery in the indicated time. Everything perfect I will buy again
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 26/09/2019
It seems to me that everything I ordered is fine and arrived without problems. What I found is that it took a long time in my case was with postage paid and it took a long week today it seems a long time but otherwise everything OK improving this would have another star.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 26/09/2019
All perfect!!! Thanks
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Verified Buyer
Rating: 5 out of 5
following a purchase from 26/09/2019
Excellent service and great product at fair price
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 26/09/2019
thanks for the good work
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 26/09/2019
Too long, bad layout. I don't recommend it.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/09/2019
Fast and efficient company. Product within my expectations. Completely satisfied with my comma
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/09/2019
Tres bon cite je recommande fortement
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 26/09/2019
Too long in delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/09/2019
For my 1st order I am completely satisfied. I am confident for my future orders because service and quality at t
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 25/09/2019
Everything arrived well and on time.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 25/09/2019
Reasonably priced coupled with a great service, couldn't ask for anything more
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 25/09/2019
Model not in stock. I ordered a model that said they had two available and it turned out not to be in stock. After ten days I am requesting a return. We will see if that happens. I believe they fool you into believing they have product in stock.
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Response from 1001hobbies
Hello Mr. Peterson, Available doesn't mean in stock. In stock mean in stock. I would advise you to read our sales condition that you have accepted. If you buy product with a delay ""X to X open days before expedition"" It means there is a delay before we ship the product. By return, do you mean cancelling the order? Sincerely,
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 25/09/2019
Product shows as in stock Product shows as in stock, I place an order, pay a pound or two more than the site shows (I put that down to sloppy exchange rate conversions) then 19 days later, with several emails telling me they are waiting for stock, I get an email saying that it is in stock but they will dispatch it as soon as it's in stock. The emails say not to reply to the email but to use the site which then gives the exact same email address or use their chat which coincidentally says it's not available a couple of minutes after I sent a complaint
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Response from 1001hobbies
Hello, Available doesn't mean in stock. You had ordered a product with a delay before expedition :""X to X open days before shipping"" which mean it is not in stock. We also sometimes check our spam. Because we know that some people like to answer to the automatic e-mails even if we write not to answer them because they go straight to our spam. We have receive the product the 24th. You have asked for canceling the order the 25th. We have never said it was not available as the product was reserved for your order. We have answered: ""Because this e-mail goes in our spams. Fortunatly we checked them. You could still send us an e-mail at this adress. The chat works during our opening hours. Where did you see this information please? Because this is not possible with the product you have choosen and the delivery service you have choosen. Your package is currently ready to be picked up. Once we have the confirmation it will not be sent, we will ask the refund to our accounting team. Sincerely, Best regards,"" & ""Hello, The order has been cancelled and refund has been asked. Sincerely,"" Which you didn't answer. We are sincerely sorry you didn't take in account the information provided. Sincerely,
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Verified Buyer
Rating: 1 out of 5
following a purchase from 25/09/2019
Model not in stock. I ordered a model that said they had two available and it turned out not to be in stock. After ten days I am requesting a return. We will see if that happens. I believe they fool you into believing they have product in stock.
Response from 1001hobbies
Hello Mr. Peterson, Available doesn't mean in stock. In stock mean in stock. I would advise you to read our sales condition that you have accepted. If you buy product with a delay ""X to X open days before expedition"" It means there is a delay before we ship the product. By return, do you mean cancelling the order? Sincerely,
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Verified Buyer
Rating: 1 out of 5
following a purchase from 25/09/2019
Product shows as in stock Product shows as in stock, I place an order, pay a pound or two more than the site shows (I put that down to sloppy exchange rate conversions) then 19 days later, with several emails telling me they are waiting for stock, I get an email saying that it is in stock but they will dispatch it as soon as it's in stock. The emails say not to reply to the email but to use the site which then gives the exact same email address or use their chat which coincidently says it's not available a couple of minutes after I sent a complaint
Response from 1001hobbies
Hello, Available doesn't mean in stock. You had ordered a product with a delay before expedition :""X to X open days before shipping"" which mean it is not in stock. We also sometimes check our spam. Because we know that some people like to answer to the automatic e-mails even if we write not to answer them because they go straight to our spam. We have receive the product the 24th. You have asked for canceling the order the 25th. We have never said it was not available as the product was reserved for your order. We have answered : ""Because this e-mail goes in our spams. Fortunatly we checked them. You could have still send us an e-mail at this adress. The chat works during our opening hours. Where did you see this information please? Because this is not possible with the product you have choosen and the delivery service you have choosen. Your package is currently ready to be picked up. Once we have the confirmation it will not be sent, we will ask the refund to our accounting team. Sincerely, Best regards,"" & ""Hello, The order has been canceled and refund has been asked. Sincerely,"" Which you didn't answer. We are sincerely sorry you didn't take in account the information provided. Sincerely,
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Verified Buyer
Rating: 5 out of 5
following a purchase from 24/09/2019
Easy to shop online!! :)
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Verified Buyer
Rating: 5 out of 5
following a purchase from 24/09/2019
Easy to shop online!! :) Easy to shop online!! :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/09/2019
Easy to shop online! :) Easy to shop online! :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/09/2019
Very satisfied with my shipment thanks to biento
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/09/2019
Fast shipping. Fair price. Very good product quality. Easy to assemble and use.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/09/2019
Impeccable !!!!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/09/2019
material conforms to order. well delivered. always pleasant discount for follow-up order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/09/2019
fast delivery no error in the order i will order again
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