Customer reviews of 1001hobbies

Pleasant service and reasonable prices considering the cost of living in Paris.

Products conformed, packaging was very neat and the models were received on time. I am totally satisfied. I'll be recommending this site as I've seen references that I can't find anywhere else.

Fast service. Correct packaging with no problems on arrival.

fast service and useful correspondence

Delivery problem: 20 days after order and payment! Item returned to 1001 maquette without having passed through my home. No commercial action to solve the problem as soon as possible: 1001 maquette kindly waits for the article to come back to them before sending it back to me via another delivery source. In the meantime, days go by and I still haven't received anything (even though it's been paid for, I remind you). It would have been enough to send me another item identical to the first one and solve the problem on their side with the first delivery company, but I guess 1001 maquette doesn't care about satisfying the best (and therefore also the fastest) s

No problems with this transaction! Good communication fast shipping perfect cared for parcel

3 weeks ago I placed an order. 10 days ago the package was retained at the post office for incomplete address and they do not know how to give me a solution.

Excellent seller

I received everything well I liked that I was kept informed via email when my order was prepared shipped etc I will still use hobby 1001 I would say keep up the good work See you soon audry

Full service in a word, very professional.

Well-designed website

fast delivery neat parcel thank you :

They met the indicated shipping time and the products correspond perfectly to what was ordered.

Great product

ALWAYS SATISFIED WITH 1001 HOBBIES WITHOUT QUESTION.

fast and professional

The order arrived in good time. The Humbrol HU76 paint can was probably a bit old as a 5mm crust of dry paint covered the paint on the can. A pity, but it only concerns this brand.

Sending photo-cuts and a bottle in a simple bubble bag, you can imagine what happens next. Plus a Colissimo shipment that took the wrong route. Summary: - order on 14072019 - parcel sent on 18072019 - parcel picked up on 19072019 - in my letterbox on 23072019 - photo-cutting in poor condition - no compensation. 2 orders to date from 1001 Maquettes 2 déc

Quality products, fast delivery. Perfect

Perfect, fast delivery.

VERY GOOD CUSTOMER SERVICE

All correct

My disastrous experience began on July 3, 2019 almost a month ago from this review. I placed a 70€ order with the free shipping offered for purchases over xx € on the website. After having exceeded the deadline that was given in the tracking of the order I contacted them and they told me that if after three weeks I had not received it I should contact them again. According to what they told me on the web they warned me that this could be the maximum shipping time (I didn't see any warning at the time but I don't rule out that this is the case). After three weeks I contacted them again and they said they would investigate the problem. That was the last I heard from them. I have been trying for 5 days to get an explanation from them but they do not answer my emails. I guess now I will have to file a complaint with the consumer office. I strongly advise against buying from this store. UPDATE 190819: after acknowledging to me last August 7 that the carrier pediel I ask them to refund the amount paid. They answer me that until the carrier does not return the package they can not return the money (I do not know how they are going to return it if it is lost). A month and a half after the order I still haven't seen the package or my money. UPDATE 070919: and it's been more than two months and I still haven't heard anything. I have already filed a complaint with the European consumer office.

Good price, arrived in a timely fashion and well packed

Excellent selection and price Excellent selection and price, great service what more do you want. Spot on.

Excellent selection and price Excellent selection and price, great service what more do you want. Spot on.

Very satisfied. I recommend this site for its wide choice of models.

very effective

I recommend a wide range of products and fast delivery.

Excellent selection and price great service what more do you want. Spot on.

Good service always informed about shipment status gladly again. Highly recommended.

Impeccable. Merci pour l'envo

The scale models I bought from you are helping me to make other scale 1 wooden models.

Impeccable, fast and efficient

Everything was fine Merc

A delivery that didn't take place on the day indicated, despite several announcements confirming delivery by Saturday at the latest.

The items took a while to arrive but they did have to cross an ocean to get here :p

Fast stocking and perfect customer service

Very disappointing Delivery times too long And in the end I receive a box in with half a manual in English or Japanese The other half non-existent Then a plane where parts are missing And the Pompon when we call they answer @faites an email that we transmit to our supplier " I do not know if they have transmitted but after 1 week no response In short they sell items they do not have and worse they do not know and do not know how to advise A

good service delivery on time beautifully executed miniatures arrived in good condition thank you