English 
A
Rating: 5 out of 5
Simple and efficient
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 309 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 1, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
When the customer is satisfied, what more can you say?
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A
Rating: 5 out of 5
only +++ delivery
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V
Rating: 5 out of 5
what I ordered arrived when I expected… what I ordered arrived when I expected in good order
C
Rating: 1 out of 5
On several occasions we have requested information and it is provided late and incompletely.
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A
Rating: 5 out of 5
Complete thing
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A
Rating: 5 out of 5
I made a large order (several boxes of figurines, pots of paint, glue, decals for airplanes) and after a week I received the package, everything was there! So well done and thank you. Bon boul
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A
Rating: 5 out of 5
bonjour a tous une équipe très sérieuse . à recomma
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A
Rating: 5 out of 5
what I ordered arrived when I expected... what I ordered arrived when I expected in good order
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V
Rating: 3 out of 5
what I ordered arrived when I expected in good order
V
Rating: 5 out of 5
No problems No problems, good service. Good English.
C
Rating: 5 out of 5
FANTASTIC JOB
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A
Rating: 5 out of 5
Two models purchased, the boxes give an impression of quality... All that's left to do is to watch the assembly. Quick delivery
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A
Rating: 5 out of 5
Already ordered 8 mock-ups without too many problems except for the box, which is a bit ecr
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A
Rating: 5 out of 5
Super paints nothing to say and the service is excellent delivery time is fast
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A
Rating: 5 out of 5
No problems No problems, good service. Good English.
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A
Rating: 5 out of 5
Excellent sellers reliable professional and fast shipping. Really satisfied A++++
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V
Rating: 1 out of 5
No problems good service. Good English.
V
Rating: 3 out of 5
Okay Was able to receive a product I wanted yet there was no tracking to US and it took considerably longer than expected (34 days). Unfortunately these were gifts and one had been previously opened and taped shut and both packages were crushed although the external packaging showed no damage.
Response from 1001hobbies
Dear Abby Halsmer, We are sorry for these incidents. To benefit from a tracking of your order, choose Express delivery for your next order. The Eco delivery is the longest and has no tracking. Could you send us pictures of the package and boxes to [email protected]. Best regards
V
Rating: 1 out of 5
Shocking customer service Awful phone system. Extremely slow delivery, 2-3 weeks when already dispatched. Nothing was stated on website at time of purchase. Awful email received. Very upsetting to be called a liar and slating my behaviour for leaving an honest review....
A
Rating: 3 out of 5
Okay Was able to receive a product I wanted yet there was no tracking to US and it took considerably longer than expected (34 days). Unfortunately these were gifts and one had been previously opened and taped shut and both packages were crushed although the external packaging showed no damage.
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Response from 1001hobbies
Dear Abby Halsmer, We are sorry for these incidents. To benefit from a tracking of your order, choose Express delivery for your next order. The Eco delivery is the longest and has no tracking. Could you send us pictures of the package and boxes to [email protected]. Best regards
A
Rating: 5 out of 5
package conforms fast shipment perfect
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A
Rating: 1 out of 5
Shocking customer service Awful phone system. Extremely slow delivery, 2-3 weeks when already dispatched. Nothing was stated on website at time of purchase. Awful email received. Very upsetting to be called a liar and slating my behaviour for leaving an honest review....
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A
Rating: 5 out of 5
Excellent online service.
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A
Rating: 5 out of 5
The site is easy to use.
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A
Rating: 5 out of 5
All in order
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A
Rating: 5 out of 5
Very serious site. Recommended
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A
Rating: 5 out of 5
Satisfied it's a gift and he's thrilled
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V
Rating: 1 out of 5
Was able to receive a product I wanted yet there was no tracking to US and it took considerably longer than expected (34 days). Unfortunately these were gifts and one had been previously opened and taped shut and both packages were crushed although the external packaging showed no damage.
V
Rating: 1 out of 5
Awful phone system. Extremely slow delivery 2-3 weeks when already dispatched. Nothing was stated on website at time of purchase. Awful email received. Very upsetting to be called a liar and slating my behaviour for leaving an honest review....
C
Rating: 5 out of 5
Just one detail: I bought the model and the paint but I forgot the glue.... If they had offered it to me I would have bought it and the service would have been perfect.
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A
Rating: 5 out of 5
nothing to say. as promised
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A
Rating: 5 out of 5
Very good experience I recommend
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A
Rating: 1 out of 5
I will never order from you again.68 e was stolen from my wallet.
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A
Rating: 5 out of 5
perfect excellent address
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A
Rating: 5 out of 5
Fast and compliant
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A
Rating: 5 out of 5
good site fast delivery recommend
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C
Rating: 5 out of 5
All Perfect
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A
Rating: 5 out of 5
Fast deliveryconforming product.
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V
Rating: 1 out of 5
I sent an item worth 21509 plus shipping costs back to the DHL proof of posting and to the return address I was given. Sent back on 27.05.2019. Today is July 21 and I have not received my money back. Never again. Corrupt actions abroad poor communication at the expense of the customer!!! Over 200 euros is a lot of money I have to work for!
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