1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Very bad experience on May 1st I ordered a model that never arrived nobody contacted me and nobody solved anything. Today July 13 I still have not received the refund. Always after them. I am very disappointed
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 15/07/2019
Fast and ready to solve any problem
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Verified Buyer
Rating: 1 out of 5
following a purchase from 15/07/2019
Canceled order but still received item Canceled order but still received item, and had to pay for s&h will not do business with again.
Response from 1001hobbies
Dear Customer, As we told you, unfortunately it was too late to cancel the order when you contacted us, because the parcel was already being prepared. To get a refund, please return the parcel: the refund will be processed on Wednesday, as soon as have received the article. You will find more information on the return policy in the email we sent you a couple of days ago. Best regards, The team 1001Hobbies
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 15/07/2019
Canceled order but still received item Canceled order but still received item, and had to pay for s&h will not do business with again.
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Response from 1001hobbies
Dear Customer, As we told you, unfortunately it was too late to cancel the order when you contacted us, because the parcel was already being prepared. To get a refund, please return the parcel: the refund will be processed on Wednesday, as soon as have received the article. You will find more information on the return policy in the email we sent you a couple of days ago. Best regards, The team 1001Hobbies
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/07/2019
Perfect, friendly customer service. Fast and accurate delivery. Very good mato
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/07/2019
Site to be recommended
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/07/2019
Very good servicequick deliveryadapted packageI particularly appreciated the follow-up of the en
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/07/2019
perfectyou sent the glue that had run off the paint and the order form sea
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/07/2019
No problem at all. Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/07/2019
Perfect product and delivery
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Verified Buyer
Rating: 5 out of 5
following a purchase from 13/07/2019
Good range Good range, good delivery, can't fault them.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 13/07/2019
Great experience Great experience. They found some items I had been searching for for years. Would definitely do business with them again
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Verified Buyer
Rating: 1 out of 5
following a purchase from 13/07/2019
The model has not arrived The model has not arrived. It was ordered over a month ago and the company made a mistake and mailed it with the wrong company. If it is not received by Tuesday I will demand a refund.
Response from 1001hobbies
Dear Linda Reynolds, As we explained to you by email. Unfortunately our logistics team made a mistake in the choice of delivery. However, the package should soon arrive. Best regards
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/07/2019
The model has not arrived The model has not arrived. It was ordered over a month ago and the company made a mistake and mailed it with the wrong company. If it is not received by Tuesday I will demand a refund.
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Response from 1001hobbies
Dear Linda Reynolds, As we explained to you by email. Unfortunately our logistics team made a mistake in the choice of delivery. However, the package should soon arrive. Best regards
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 13/07/2019
Out of an order of 8 items, one arrived wrong (possibly due to a mistake by the warehouse worker in reading the code). Now I find myself with one item not requested and one to be requested again. As a start it is not very promising.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/07/2019
Good range Good range, good delivery, can't fault them.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/07/2019
good product but delivery costs a little expensive to finally receive it in an envelope otherwise I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/07/2019
Fast delivery, reliable order tracking, no major problems
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/07/2019
Nothing to report. I even had a call to validate the paint range born.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/07/2019
item as orderedquick delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/07/2019
Great experience Great experience. They found some items I had been searching for for years. Would definitely do business with them again
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Verified Buyer
Rating: 5 out of 5
following a purchase from 13/07/2019
Good range good delivery can't fault them.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 13/07/2019
Great experience. They found some items I had been searching for for years. Would definitely do business with them again
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Verified Buyer
Rating: 1 out of 5
following a purchase from 13/07/2019
The model has not arrived. It was ordered over a month ago and the company made a mistake and mailed it with the wrong company. If it is not received by Tuesday I will demand a refund.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 12/07/2019
Great service Fast shipping and item came in great condition thank you so much.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 12/07/2019
Good service Good service. Good variety of products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/07/2019
Good service Good service. Good variety of products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/07/2019
nickel as always good material fast shipment i recommend with eyes closed
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/07/2019
Always well served very good online store continue like that!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/07/2019
Great service Fast shipping and item came in great condition thank you so much.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 12/07/2019
the parcel was not delivered as announced. it is paid for and lost in limbo...1001 MAQUETTES must do much better.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 12/07/2019
Fast shipping and item came in great condition thank you so much.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 12/07/2019
Good service. Good variety of products
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 12/07/2019
Delivery very fast good quality Thank you very much we will buy again.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 11/07/2019
Everything perfectvery professional and attentivea pleasure.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/07/2019
Choice choice choice!...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/07/2019
fast, reliable, clear follow-up. What else ?
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 11/07/2019
Good evening My previous reply to your satisfaction survey not having been followed up by you, I am contacting you again and repeat: I am very dissatisfied with the""Space Shuttle"" which was received with a broken fin that seems to have already been used and whose assembly was difficult due to imprecise adjustments. In short: very low end. I would prefer to have this item returned with a refund or credit note. I would like to add that I have already ordered many excellent quality models of spacecraft, either assembled or to be assembled, from your site, and that this incident (which will certainly be well resolved) in no way detracts from my confidence in you. Thank you very much for an arrangement and very cord
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/07/2019
Very good service Product arrived in excellent condition, as described. It was well protected during the trip, so there's nothing to complain about. As for the model, some parts are fragile, but this one is my favourite.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/07/2019
of choice of seriousness of quality. a very good listening of the cl
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