English 
V
Rating: 5 out of 5
No problems No problems, good service. Good English.
Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 692 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 1, 3 and 5 stars
Reset filtersC
Rating: 5 out of 5
FANTASTIC JOB
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A
Rating: 5 out of 5
Two models purchased, the boxes give an impression of quality... All that's left to do is to watch the assembly. Quick delivery
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A
Rating: 5 out of 5
Already ordered 8 mock-ups without too many problems except for the box, which is a bit ecr
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A
Rating: 5 out of 5
Super paints nothing to say and the service is excellent delivery time is fast
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A
Rating: 5 out of 5
No problems No problems, good service. Good English.
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V
Rating: 1 out of 5
No problems good service. Good English.
V
Rating: 3 out of 5
Okay Was able to receive a product I wanted yet there was no tracking to US and it took considerably longer than expected (34 days). Unfortunately these were gifts and one had been previously opened and taped shut and both packages were crushed although the external packaging showed no damage.
Response from 1001hobbies
Dear Abby Halsmer, We are sorry for these incidents. To benefit from a tracking of your order, choose Express delivery for your next order. The Eco delivery is the longest and has no tracking. Could you send us pictures of the package and boxes to [email protected]. Best regards
V
Rating: 1 out of 5
Shocking customer service Awful phone system. Extremely slow delivery, 2-3 weeks when already dispatched. Nothing was stated on website at time of purchase. Awful email received. Very upsetting to be called a liar and slating my behaviour for leaving an honest review....
A
Rating: 3 out of 5
Okay Was able to receive a product I wanted yet there was no tracking to US and it took considerably longer than expected (34 days). Unfortunately these were gifts and one had been previously opened and taped shut and both packages were crushed although the external packaging showed no damage.
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Response from 1001hobbies
Dear Abby Halsmer, We are sorry for these incidents. To benefit from a tracking of your order, choose Express delivery for your next order. The Eco delivery is the longest and has no tracking. Could you send us pictures of the package and boxes to [email protected]. Best regards
A
Rating: 5 out of 5
package conforms fast shipment perfect
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A
Rating: 1 out of 5
Shocking customer service Awful phone system. Extremely slow delivery, 2-3 weeks when already dispatched. Nothing was stated on website at time of purchase. Awful email received. Very upsetting to be called a liar and slating my behaviour for leaving an honest review....
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A
Rating: 5 out of 5
Excellent online service.
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Rating: 5 out of 5
The site is easy to use.
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A
Rating: 5 out of 5
All in order
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Rating: 5 out of 5
Very serious site. Recommended
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A
Rating: 5 out of 5
Satisfied it's a gift and he's thrilled
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V
Rating: 1 out of 5
Was able to receive a product I wanted yet there was no tracking to US and it took considerably longer than expected (34 days). Unfortunately these were gifts and one had been previously opened and taped shut and both packages were crushed although the external packaging showed no damage.
V
Rating: 1 out of 5
Awful phone system. Extremely slow delivery 2-3 weeks when already dispatched. Nothing was stated on website at time of purchase. Awful email received. Very upsetting to be called a liar and slating my behaviour for leaving an honest review....
C
Rating: 5 out of 5
Just one detail: I bought the model and the paint but I forgot the glue.... If they had offered it to me I would have bought it and the service would have been perfect.
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Rating: 5 out of 5
nothing to say. as promised
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Rating: 5 out of 5
Very good experience I recommend
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Rating: 1 out of 5
I will never order from you again.68 e was stolen from my wallet.
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Rating: 5 out of 5
perfect excellent address
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Rating: 5 out of 5
Fast and compliant
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A
Rating: 5 out of 5
good site fast delivery recommend
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C
Rating: 5 out of 5
All Perfect
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A
Rating: 5 out of 5
Serious reactivity efficaci
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A
Rating: 5 out of 5
Fast deliveryconforming product.
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V
Rating: 1 out of 5
I sent an item worth 21509 plus shipping costs back to the DHL proof of posting and to the return address I was given. Sent back on 27.05.2019. Today is July 21 and I have not received my money back. Never again. Corrupt actions abroad poor communication at the expense of the customer!!! Over 200 euros is a lot of money I have to work for!
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V
Rating: 5 out of 5
Good service and fast delivery Good service and fast delivery
A
Rating: 5 out of 5
Good transaction Fast and compliant with the order
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Rating: 5 out of 5
Good service and fast delivery Good service and fast delivery
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A
Rating: 5 out of 5
Correct delivery. Nickel box. Delai tenu. parfait
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Rating: 5 out of 5
Very good after-sales service and very good advice over the phone. Satisfactory order delivered on time.
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Rating: 5 out of 5
Fast, accurate delivery
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Rating: 5 out of 5
Very satisfied merc
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Rating: 5 out of 5
Fast delivery in good condition
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Rating: 5 out of 5
Everything went well, just don't be in too much of a hurry. But I'm still satisfied. If I need anything else for my collection, I'll come back to this site without hesitation. Merci pour tou
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Rating: 3 out of 5
Products conform to the order mastodontic delivery time despite the outlay for fast delivery that in addition to being slow is very expensive
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