English 
A
Rating: 1 out of 5
I still haven't received my order but I've been told that I just have to wait. I only ever ordered a model a month ago.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 296 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 1, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
all as expected correct delivery time right material and catalogedottimo
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V
Rating: 1 out of 5
Top quality service. I couldn't find some items that I needed but one e-mail and my questions were answered within a day. Will definitely use this company again.
V
Rating: 5 out of 5
Terrible company overpriced charged surcharge for paying by paypal. As far as I can see they never dispatched the goods could not provide a tracking number and apparently couldn't refund me. I had to open a PayPal dispute to get my money back. So glad I paid the surcharge.
V
Rating: 3 out of 5
Great service . Very good communication. Will use them again
V
Rating: 1 out of 5
Terrible company Terrible company, overpriced, charged surcharge for paying by paypal. As far as I can see they never dispatched the goods, could not provide a tracking number, and apparently couldn't refund me. I had to open a PayPal dispute to get my money back. So glad I paid the surcharge.
V
Rating: 5 out of 5
Great service Great service . Very good communication. Will use them again
V
Rating: 5 out of 5
Top quality service Top quality service. I couldn't find some items that I needed but one e-mail and my questions were answered within a day. Will definitely use this company again.
A
Rating: 5 out of 5
Great service Great service . Very good communication. Will use them again
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A
Rating: 1 out of 5
Terrible company Terrible company, overpriced, charged surcharge for paying by paypal. As far as I can see they never dispatched the goods, could not provide a tracking number, and apparently couldn't refund me. I had to open a PayPal dispute to get my money back. So glad I paid the surcharge.
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A
Rating: 5 out of 5
Top quality service Top quality service. I couldn't find some items that I needed but one e-mail and my questions were answered within a day. Will definitely use this company again.
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A
Rating: 5 out of 5
Absolutely satisfactory. Relatively short delivery time and product arrived at destination in perfect condition.
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A
Rating: 5 out of 5
I am completely satisfied
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A
Rating: 5 out of 5
fast and perfect condition
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A
Rating: 5 out of 5
Nothing to say except fast and efficient.
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V
Rating: 5 out of 5
Excellent choices, swift delivery and when the inevitable problem occurs they solve it very well. I am a repeat customer and they are my go to in the UK.
C
Rating: 5 out of 5
Very comfortable and good service
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C
Rating: 1 out of 5
Very little seriousness and no professionalism at all! After placing the order and paying for it I have never received it! It turns out that by internal error they have not found out about the PayPal payment that I have made 14 days before my claim and they did not follow up the order to find out why they have not received the money. It turns out that when I asked for the order (with the reference number given by them) they treated me as if I was trying to cheat them. At the end of a very unproductive online chat I opted for the REFUND option because I will not deal with this company in the near future...or the distant future!
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A
Rating: 3 out of 5
Manage more squarely
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A
Rating: 1 out of 5
Shocking company Shocking company, paid £6.52 for postage to be told no tracking or insurance. After over three weeks of waiting they finally decided to cancel my order. If you are ordering from the UK save your time and money and buy from somewhere else.
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Response from 1001hobbies
Dear customer, Apparently your order was not sent we the correct shipper. We apologize for the inconvenience. Your order was refunded on the 24th of October. Best regards, The 1001modelkits Team
V
Rating: 1 out of 5
great service and value
V
Rating: 1 out of 5
Shocking company Shocking company, paid £6.52 for postage to be told no tracking or insurance. After over three weeks of waiting they finally decided to cancel my order. If you are ordering from the UK save your time and money and buy from somewhere else.
Response from 1001hobbies
Dear customer, Apparently you order was not sent we the correct shipper. We apologize for the inconvenience. Your order was refunded on the 24th of October. Best regards, The 1001modelkits Team
A
Rating: 5 out of 5
Fast delivery, perfect product!
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A
Rating: 5 out of 5
Just perfect, thanks to the whole team.
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A
Rating: 5 out of 5
Good advice and fast delivery. Very good
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V
Rating: 5 out of 5
My order was well packaged and delivered quickly. I was kept well informed on the progress of my order by email. I would use this company again and I will be recommending it to family and friends.
C
Rating: 5 out of 5
They have met all my expectations.
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C
Rating: 1 out of 5
Well, the package has not arrived yet... so I can not assess more than the delivery time. On the website they give you some deadlines that they miss. Order placed on the 7th of this month and still waiting for it to arrive. Of course if someone needs it for a specific date I recommend that you buy it on Amazon for example because here you have no idea when or how it will arrive... Update: I was invited to wait until the end of the month to write off the order as lost and request a refund. I requested it on November 2nd and on the 20th I still haven't received the money... a real disaster. I really do not go back to comp
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V
Rating: 5 out of 5
My order was well packaged and… My order was well packaged and delivered quickly. I was kept well informed on the progress of my order by email. I would use this company again and I will be recommending it to family and friends.
A
Rating: 5 out of 5
My order was well packaged and... My order was well packaged and delivered quickly. I was kept well informed on the progress of my order by email. I would use this company again and I will be recommending it to family and friends.
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A
Rating: 5 out of 5
Great item excellent seller highly recommended!!!
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A
Rating: 5 out of 5
Very good nothing to say even recommended
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A
Rating: 5 out of 5
Excellent wagon for customized loads
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V
Rating: 1 out of 5
Bad. No answer to my questions. Had to wait more than 2 12 weeks for delivery after transfer. Doesn't work at all! Inquiries to 1001 remained unanswered. I won't be ordering here again!
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A
Rating: 5 out of 5
very nice model very fast delivery
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A
Rating: 3 out of 5
As described, but very long lead time, even with more expensive transpo
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A
Rating: 5 out of 5
Perfect! Nothing more to say.
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A
Rating: 5 out of 5
Wide range of products and impeccable service.
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A
Rating: 5 out of 5
Items as expected and as advertised. A small delay in delivery due to a problem of availability of some items but I was warned by message. Package tracking is very well done. I recommend
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A
Rating: 5 out of 5
I give you 5 stars for your seriousness and speed, but 0 stars for the Post Office, which can't deliver to the right address (it's the 2nd time this has happened to me in a short space of time). It took me 3 days to find my parcel at another person's house, with a name that has nothing to do with mine. With TNT or DHL I never get a p
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