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A
Rating: 5 out of 5
perfect fast compliant highly recommend will return.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 296 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 1, 3 and 5 stars
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Rating: 5 out of 5
I had an order shipped to the US an expensive kit. It arrived damaged in shipment but after I contacted 1001 Models they made it right. A pleasure to deal with...consider me a loyal customer- would recommend to all.
C
Rating: 5 out of 5
responsible company with great respect for the customer
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V
Rating: 5 out of 5
Uncomplicated ordering process, fast delivery. Payment processing with PayPal very simple.
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V
Rating: 1 out of 5
order from 08.08.2018 not yet received. thank you
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A
Rating: 1 out of 5
Hello I would like to give my opinion but my parcel ordered on 78 has still not arrived. 3 delivery point changes with Mondial Relay. Normally I'd pick it up today: it's 1:45 pm and still not delivered.
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A
Rating: 5 out of 5
I had an order shipped to the US I had an order shipped to the US, an expensive kit. It arrived damaged in shipment but after I contacted 1001 Models, they made it right. A pleasure to deal with...consider me a loyal customer- would recommend to all.
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V
Rating: 5 out of 5
I had an order shipped to the US I had an order shipped to the US, an expensive kit. It arrived damaged in shipment but after I contacted 1001 Models, they made it right. A pleasure to deal with...consider me a loyal customer- would recommend to all.
V
Rating: 1 out of 5
Arrived on the dot..All as ordered. A fast service and an attentive one.
A
Rating: 5 out of 5
super as ordered site a bit messy but you can still find what you need
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A
Rating: 1 out of 5
I ordered a glue for polystyrene. The glue I was sent melted the polystyrene.
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A
Rating: 5 out of 5
Arrived on the dot..'All as ordered' Arrived on the dot..All as ordered. A fast service and an attentive one.
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A
Rating: 1 out of 5
Nothing to see with the photo for the price we will not talk about 100€ not even the glue and supplies in short otherwise the model and well party parts well repro
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A
Rating: 5 out of 5
Perfectly compliant and prompt. Thank you for your professionalism.
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A
Rating: 5 out of 5
nothing to complain about, just a small problem with the packaging of the order. A bubble-wrap envelope with 8 cans of paint inside... it's a miracle they weren't crushed or damaged.
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V
Rating: 5 out of 5
Arrived on the dot..'All as ordered' Arrived on the dot..All as ordered. A fast service and an attentive one.
V
Rating: 5 out of 5
Why does it take 10 days from the time of my order (30 July) for you to pull two small sheets of decals from your stocks put them in an envelope and mail them? Why did you not forward to me the tracking number of my order as you said you would do? Why did you omit CALIFORNIA from my address that I gave you? Why did you include my postal code mixed in with a bunch of other numbers making it very difficult to know where the package was going? This probably explains why it took another 16 days from the time you put the package in the mail to the time I received it yesterday (25 Aug)
A
Rating: 5 out of 5
everything went well no worries
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V
Rating: 5 out of 5
I ordered an item and received it damaged. Sent pictures and still have to return the item to France. No names given of who to contact only Customer Service Dept.! The item was not that much money but I did ask for a refund. The item was a vacuum formed canopy that is easily crushed and was sent in an envelope! Should have been in a box. Not a good experience. Ken
A
Rating: 3 out of 5
a little disappointed with the reception of my order 4 models ordered on 25718received 3 models on 23718 1° non respect of the delivery time 2° incomplete order 3° packing shipment suffered from the tansportwith the consequences that can be guessed. i keep my confidence in youdespite these small hassles hoping that these worries will not have any resonnance in my future ordersin which case my preference will go to other suppliers.
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A
Rating: 5 out of 5
RAS on delivery
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A
Rating: 5 out of 5
Prompt delivery products in good condition
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C
Rating: 1 out of 5
Bad finishes only for interior despite the cost and size it is not worth it. Arrived on time and well packed.
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A
Rating: 5 out of 5
The price, delivery and quality are impeccable. I recommend
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A
Rating: 5 out of 5
Order conformed Delivery on time
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A
Rating: 5 out of 5
No problem for the delivery even received in advance of schedule order arrived in good condition thank you be
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C
Rating: 5 out of 5
Fast and problem-free service, 100 % recommendable.
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C
Rating: 5 out of 5
Quick and convenient to receive
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V
Rating: 3 out of 5
Goods ok. and quite inexpensive but 6 weeks for delivery put shipping directly from China clearly in the shade
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A
Rating: 5 out of 5
parcel delivery very good if i need i'll send again to 1001 maquette
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A
Rating: 5 out of 5
very good paintwork for aerogravure
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A
Rating: 5 out of 5
Superb model... Despite a rather long delivery time... But it was worth the wait
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Rating: 5 out of 5
Order processing in order. Everything is o
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A
Rating: 5 out of 5
Compliant products. Very good delivery tracking
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C
Rating: 5 out of 5
Very good product and good service and they comply with the order of arrival of the order.
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V
Rating: 3 out of 5
Although I already had a shipping confirmation, I was asked several times to complete the process. Result: unnecessary e-mail traffic ...and all for about 20 €. The delivered model fully met my expectations.
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A
Rating: 5 out of 5
excellent and friendly very serious I recommend
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A
Rating: 5 out of 5
Very fast service and excellent product quality
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A
Rating: 5 out of 5
Perfect! Fast delivery times, protective packaging
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V
Rating: 3 out of 5
Arrived damaged I have glued on the broken head of the figure and have already painted the two figures and installed them in a model. No further reaction is therefore necessary.
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