Customer reviews of 1001hobbies

disappointed Hello, I ordered a 1/18 scale diecast (Signature) Studebaker Avanti. It took the better part of three week's to go from France to the United States (Wisconsin) When the carrier gave me the box I could hear a rattling noise inside, when I took the window box out I could see parts on the bottom of the box The complete front suspension was sheered off the car, both front wheels, there related spindles, and the tie rod. Now decision time, go thru all the B.S. to send it back, and then wait another month , or fix it my self. So I took the car apart and make a custom front suspension, it took me six hours. (This is what caused the destruction,) they must of packed the window box on a Friday night. They simply put the window box inside a bigger box with nothing to protect it. no bubble wrap, no foam peanuts. not even the local rag, no fragile tape on the outside (NOTHING) no wonder it was so severely damaged. I was looking forward to working with a company in France, but frankly I couldn't afford it.

a serious company you can trust

Fast shipping. Perfect packaging. Very satisfied. I recommend this site

very happy with my order i recommend your site to my modéllist friends

First order and complete satisfaction

Very good American model for my par that interests me

Good tracking of the parcel with emails informing us of the status of the parcel from preparation to delivery Model conforms to the product requested

Item conforms to order. Very fast shipping. Thank you Santa

The item was well packed and on time ... The item was well packed and on time for delivery.

fast delivery

Fast and accurate service and delivery. Fast and accurate service and delivery. Don't change

Fantastic seller Fantastic seller

Thank you impeccable fast shipping happy layout artist

Order well followed imprecise communication to repeat

I was extremely disappointed and surprised to have to pay a $40 customs clearance fee. I didn't see this hidden fee anywhere on the

After 15 days of waiting, I still haven't received my parcel. The distributor tells me that the Mondial Relais sites are unavailable one after the other. When will I receive my necklace?

Fantastic seller Fantastic seller

Fast and accurate service and delivery. Fast and accurate service and delivery. Don't change

Nothing to redirect

Very good. Thank you

ottima organizzazione molte grazie e a sentirci al più presto buone fest

Very competitive prices on the web excellent parcel service by mondial relais to the bookshop of your choice! Fast delivery to Belgium

Site internet très sérieux produit reçu avant Noël emballage intacte et le suivi avec colissimo était pa

Perfect and serious

packaging very good .delivery correctbut order processing a little long but this may be due to an influx of orders due to peri

Delivery time a little long but that's because we're too anxious to receive the order. Very good quality product

The products received seem to be of good quality. Delivery was on time. I will consider your company for future orders. I salute your professionn

easy site great choice fast delivery i would come back

smooth transaction. Goods arrived as expected all ok

Erg vervelende ervaring. Erg vervelende ervaring. Op de pagina van de producten stond ""Binnen 24 uur verzonden"". Het duurde uiteindelijk 2 weken voordat het eindelijk was verstuurd. Waar ik er zelf achteraan moest bellen en dan pas informatie kreeg. De eerste keer zeiden ze dat het nog diezelfde week werd verzonden. Dan was uiteindelijk niet zo. Pas na een tweede keer bellen werd het eindelijk verzonden. Het bleek een Franse klantenservice te zijn, zonder dat dit ergens vermeld staat. De persoon aan de telefoon was erg slecht te verstaan en ook zeer onvriendelijk. Hij onderbrak mij meerdere malen en zodra ik begon over ontevreden zijn probeerde hij het gesprek zo snel mogelijk af te kappen. Het product was ook nog eens beschadigd bij afleveren. Dit heb ik uiteindelijk zelf maar gerepareerd omdat ik geen zin heb om met deze mensen zaken te doen. Kortom. Hier niet bestellen!

Products as described Response to questions fast Delivery time after notification of shipment somewhat long. Satisfactory overall.

Erg vervelende ervaring. Erg vervelende ervaring. Op de pagina van de producten stond ""Binnen 24 uur verzonden"". Het duurde uiteindelijk 2 weken voordat het eindelijk was verstuurd. Waar ik er zelf achteraan moest bellen en dan pas informatie kreeg. De eerste keer zeiden ze dat het nog diezelfde week werd verzonden. Dan was uiteindelijk niet zo. Pas na een tweede keer bellen werd het eindelijk verzonden. Het bleek een Franse klantenservice te zijn, zonder dat dit ergens vermeld staat. De persoon aan de telefoon was erg slecht te verstaan en ook zeer onvriendelijk. Hij onderbrak mij meerdere malen en zodra ik begon over ontevreden zijn probeerde hij het gesprek zo snel mogelijk af te kappen. Het product was ook nog eens beschadigd bij afleveren. Dit heb ik uiteindelijk zelf maar gerepareerd omdat ik geen zin heb om met deze mensen zaken te doen. Kortom. Hier niet bestellen!

Fast and compliant

very good relationship

No problems at all. Delivery took place on the agreed date and the product corresponded perfectly to the order.

I ordered a car from the 1001 maquettes site as a Christmas gift. I needed to change the reference before shipping and the service was reactive. Delivery within

Delivery right on time. Everything as ordered. What more could you ask for?

Very fast. Thank you

First order delivered on time. Second order took more than a week to send even though everything was in order.

I ordered an etching film on 14.10.2017 and have not received it to date on 16.12.2017 despite repeated e-mail contact. Supposedly sent then not available again. The announced refund has not been made to date either. For me, 1001 modellbau is a completely incompetent model making supplier with catastrophic customer service. - A.Stöbe Gotha