English 
V
Rating: 1 out of 5
No parcel received to date
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 295 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 1, 3 and 5 stars
Reset filtersV
Rating: 5 out of 5
Gladly again. The shipping took a little longer but the delivery (from abroad obviously - which took a little longer again) was reliable. I had ordered ""CVN-65 Enterprise Decals"".
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V
Rating: 5 out of 5
Very good service. Very good service.
A
Rating: 5 out of 5
Order handled very well. As for the model, I had a problem with the decals used to decorate the planes, which were a bit tricky to use... perhaps the model wasn't adapted to my son's age (11), but there was no age indication for this one (patroui
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A
Rating: 1 out of 5
Good choice, respect of sales commitments. INTERNET site with BUG => impossible to benefit from free delivery (although the amount of my order allowed it) to a relai colis (10€ for my po
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A
Rating: 5 out of 5
Very good service. Very good service.
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A
Rating: 5 out of 5
Fast service. Product as expected.
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A
Rating: 3 out of 5
I think that accepting an order without having the product in stock, making the customer wait several months without warning him and waiting for him to phone (at his own expense in Paris) from Belgium to get an answer, which seems to me to be curious to say the least, is not acceptable. The least you can do is warn the customer as soon as the order is placed and let him know that he will have to wait etc... If I have understood correctly, I will receive my parcel this Monday!
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A
Rating: 5 out of 5
Excellent choice and excellent service, responsive and efficient right through to delivery of the co
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C
Rating: 5 out of 5
for me they are a very good company, they attend you very well and solve any problem.
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A
Rating: 5 out of 5
Perfect! What else ?
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A
Rating: 5 out of 5
Quality price nothing to complain delivery time id
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A
Rating: 5 out of 5
Delivered on time, impeccable models. Very satisfied with the work of the 1001 maquett team
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A
Rating: 5 out of 5
no review
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A
Rating: 5 out of 5
A bit too many tracking mel... Useless since you can track the parcel on the site...
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C
Rating: 3 out of 5
The shipment took much longer than it was supposed to but otherwise good treatment and the order arrived in excellent condition.
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C
Rating: 5 out of 5
Fast and excellent
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C
Rating: 3 out of 5
Excellent service and customer service very good. In my opinion the only problem is the price. In my opinion a little high. For the rest perf
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A
Rating: 3 out of 5
Poor shipping service. I found myself having to drive an extra 5 km in a dense urban environment (I won't draw you a picture...). This spoils the impression of service.
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A
Rating: 3 out of 5
Between the order and delivery there are 10 days too long for my taste otherwise for the rest nothing to d
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A
Rating: 5 out of 5
Good reception, good attention to needs
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C
Rating: 3 out of 5
I found the cost of transportation to be expensive.
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A
Rating: 5 out of 5
Very good and complete selection. Easy to navigate website, easy to order, fast and accurate delivery. I recommend
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A
Rating: 5 out of 5
I'm very satisfied with the service and the prompt handling of a complaint, so I highly recommend it and I'll be ordering again in the future! Congratulations to the staff, who are always available and attentive to their customers' needs!
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A
Rating: 5 out of 5
Quick delivery, product well protected, nickel-plated
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A
Rating: 5 out of 5
delivered promptly and well packaged right price
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A
Rating: 5 out of 5
A pleasant surprise: the advertised lead time (14 days) has been seriously reduced (6 days).
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A
Rating: 5 out of 5
excellent value for money
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A
Rating: 5 out of 5
Fast and efficient
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A
Rating: 5 out of 5
Products as ordered. Delivery on time Good telephone contact
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A
Rating: 5 out of 5
fast, impeccable shipping
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A
Rating: 3 out of 5
Still waiting for response in knowing if the contents of the confenzione is complete I sent attached email with photos of the contents from an initial phone call very friendly the next day I had immediately received response with attached pictures of the descriptive sheets of the model I purchased for comparison I responded with the above photos still not having received response
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C
Rating: 1 out of 5
Last 12122016 I placed an order that was charged to my account on 14122016. Not receiving the product and not having information on the status of the order I made several calls in which an answering machine answered indicating to send an email which I did after three emails sent to which no one has responded on 06012017 13012017 and 24012017 I find that as of the date of sending this notice no one has contacted me to tell me the status of the order or responded to my request for a refund of the amount paid. I request a refund of the amount paid (14508€) to the credit card I used to place the order.
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A
Rating: 5 out of 5
Fast, trouble-free delivery. Wide choice of materials and models I recommend
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A
Rating: 5 out of 5
good quality
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V
Rating: 5 out of 5
Thank you for correct delivery!
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A
Rating: 5 out of 5
1001 maquette is my main supplier and gives me complete satisfaction.
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A
Rating: 1 out of 5
missing parts in the grids scheme does not correspond to the product very very mecho
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V
Rating: 5 out of 5
Everything is fine!
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V
Rating: 1 out of 5
TOTAL RIP OFF SAYS BOX OF 24 AND I ONLY … TOTAL RIP OFF SAYS BOX OF 24 AND I ONLY GET 1 then after my email thay say its a printing mistake 4 days after that 1001 send me a message/email offer for another 24 at the same price well out of order would never buy from these con men
Response from 1001hobbies
Dear customer, As previously explained it is a display issue. As a compensation for the inconvenience we can offer you a 50% discount on the product price which will be refunded on your bank account. Please let us know if we should do so. Otherwise you can send the product back for a refund. We apologize for the inconvenience. Best regards, The 1001Modelkits Team