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A
Rating: 5 out of 5
nothing to complain about I recommend
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 295 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 1, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
Came on time in good packageing Came on time in good packageing. Not bend or damages. What more do you want!
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V
Rating: 5 out of 5
Came on time in good packageing Came on time in good packageing. Not bend or damages. What more do you want!
C
Rating: 5 out of 5
Wide variety of products. Fast delivery
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V
Rating: 5 out of 5
Very good partner. Goods flawless. Gladly again
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A
Rating: 5 out of 5
Smooth transaction and no need to create an account.
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A
Rating: 5 out of 5
cmde received on time
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A
Rating: 1 out of 5
You're asking me for an appraisal when I still haven't been delivered.
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Rating: 3 out of 5
To date I still have not received my order Thank you for your feedback Cdlt
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Rating: 5 out of 5
bravo 1001maquettes!! everything is impeccable.!!! the hardest part is determining the color of the pots on your own screen. because in reality, the color always differs a little. the ideal would be to have a color chart representing all the colors associated with the existing table of refs.
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A
Rating: 5 out of 5
AIR FAN INTERNATIONAL AIR FAN INTERNATIONAL
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V
Rating: 1 out of 5
Onbetrouwbaar Heel erg slecht! Zo lang het goed gaat en er geen vragen zijn en/of bestellingen aankomen niets aan de hand. Zodra een bestelling niet aankomt dan duurt het weken (echt waar, weken) voordat ze je vraag (waar blijven de spullen?) in behandeling nemen. Het antwoord komt dan niet verder dan: 'we hebben het weken geleden gestuurd'. Ondertussen ben ik al weer twee maanden bezig om of de spullen te krijgen of mijn geld terug. De laatste 15 dagen hebben ze echter niet meer gereageerd op mijn mails. Ik zou er niets kopen. Je loopt de kans dat je je geld kwijt bent.
Response from 1001hobbies
Dear customer, Unfortunately it appears the shipment was lost. We will thus refund your order. We apologize for the inconvenience. Best regards, Customer Service
V
Rating: 5 out of 5
AIR FAN INTERNATIONAL AIR FAN INTERNATIONAL
A
Rating: 1 out of 5
Onbetrouwbaar Heel erg slecht! Zo lang het goed gaat en er geen vragen zijn en/of bestellingen aankomen niets aan de hand. Zodra een bestelling niet aankomt dan duurt het weken (echt waar, weken) voordat ze je vraag (waar blijven de spullen?) in behandeling nemen. Het antwoord komt dan niet verder dan: 'we hebben het weken geleden gestuurd'. Ondertussen ben ik al weer twee maanden bezig om of de spullen te krijgen of mijn geld terug. De laatste 15 dagen hebben ze echter niet meer gereageerd op mijn mails. Ik zou er niets kopen. Je loopt de kans dat je geld kwijt bent.
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Response from 1001hobbies
Dear customer, Unfortunately it appears the shipment was lost. We will thus refund your order. We apologize for the inconvenience. Best regards, Customer Service
C
Rating: 1 out of 5
I placed an order on November 8 and to date (16) nothing has been delivered. They do not answer the customer service phone and I have insisted a lot. Neither to the e-mails .... It smells like a scam to me. I will return the order as soon as it arrives. The company is a disgrace in terms of customer service. Nothing to recommend.... #113787
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C
Rating: 5 out of 5
Everything went very well as planned.
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A
Rating: 5 out of 5
really satisfied with fast delivery
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A
Rating: 5 out of 5
Good choice of products Good telephone response and order sent quickly
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A
Rating: 5 out of 5
I've been ordering from 1001 maquettes for a few months now, and so far I've never been disappointed in terms of delivery times and the quality of the products I've received.
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V
Rating: 1 out of 5
Ordered on this site on 2nd October … Ordered on this site on 2nd October where it specified 2 day delivery. A week later told it wasn't in stock and they didn't know when back in so offered a voucher or refund. I asked for a refund which I still haven't received then to be told it's been shipped ...... it still hasn't turned up , no refund , no replies to emails and no one answers the phone !!! My partner still hasn't received his birthday present and quite frankly I'm appalled at the unprofessional conduct of this company!!!
Response from 1001hobbies
Dear customer, The refund will be issued by tomorrow. We apologize for the inconvenience. Best regards, The 1001Modelkits Team
A
Rating: 1 out of 5
Ordered on this site on 2nd October ... Ordered on this site on 2nd October where it specified 2 day delivery. A week later told it wasn't in stock and they didn't know when back in so offered a voucher or refund. I asked for a refund which I still haven't received then to be told it's been shipped ...... it still hasn't turned up , no refund , no replies to emails and no one answers the phone !!!! My partner still hasn't received his birthday present and quite frankly I'm appalled at the unprofessional conduct of this company!!!!
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Response from 1001hobbies
Dear customer, The refund will be issued by tomorrow. We apologize for the inconvenience. Best regards, The 1001Modelkits Team
A
Rating: 5 out of 5
1001 Modelkits is the best place to buy ... 1001 Modelkits is the best place to buy models.
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Rating: 3 out of 5
Delivery time not respected. Indicated on the site as 2 in stock. Not being delivered after a telephone contact we learn that this reference was not available. Birthday postponed by
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Rating: 5 out of 5
Fast and smooth transaction. Fast and smooth transaction.
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Rating: 5 out of 5
The Mondial Relay delivery option should be reconsidered as it is the same price as the postal service, whereas Mondial Relay offers a lower price for the same weight.
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Rating: 5 out of 5
Very good Very fast Very well packed and quality material
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Rating: 5 out of 5
Fast and smooth transaction. Fast and smooth transaction.
V
Rating: 5 out of 5
1001 Modelkits is the best place to buy … 1001 Modelkits is the best place to buy models.
V
Rating: 5 out of 5
Everything went without a hitch. Would order here again and again.
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Rating: 5 out of 5
very good and reliable service very good and reliable service
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Rating: 5 out of 5
Nickel...Serious and fast
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A
Rating: 5 out of 5
Excellent service
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V
Rating: 5 out of 5
very good and reliable service very good and reliable service
C
Rating: 1 out of 5
TERRIBLE EXPERIENCE !!!. They do not answer the phone or emails. A disgrace. I leave my order number in case they deign to lend you some agencion as to charge there has been no problem. 113787 .
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Rating: 1 out of 5
The parcel arrived in good condition. The model box inside was already open, the bags containing the parts were open and some parts were already in the box.
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A
Rating: 5 out of 5
keep it up!
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A
Rating: 5 out of 5
Excellent - everything went very smoothly I highly recommend it
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Rating: 3 out of 5
price too high
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A
Rating: 5 out of 5
bonjour je ne suis pas deçu de mes achats c'est rapide et de bonne qualité je conseil le site a d'autres fana de la maquette. merc
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V
Rating: 5 out of 5
Easy to do business with. Easy to do business with. Great experience.