Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 292 published reviews

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/10/2017
fast shipping and a good trusted ... fast shipping and a good trusted retailer.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/10/2017
highly recommended highly recommended, great service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/10/2017
Very good service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/10/2017
First time I've used 1001 Modelkits and ... First time I've used 1001 Modelkits and will probably do so again for those hard to find items.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 06/10/2017
fast shipping and a good trusted … fast shipping and a good trusted retailer.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 06/10/2017
highly recommended highly recommended, great service
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/10/2017
Hello I have already sent it. It would be good if the availability of the items mentioned on the 1001 maquettes website could be checked periodically. This would avoid orders being placed without the item(s) concerned being returned within an acceptable timeframe. Cordia
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 04/10/2017
I have been waiting 6 months for the wings of my Fieseler Storch 285 Meter. There has been no reply to the e-mails sent to date. A lawsuit is being handled by my company lawyer in Germany. It looks like a lawsuit in Germany is without much success. You have to sue in France where the sender of the parcel is at home. In Germany, there is only the Internet site. Nobody answered the phone after several attempts. The orders are redirected to France. The e-mails too. The e-mail address is on the page with (.fr. Is France !!!!) I would only pay with Paypal.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/10/2017
Order perfectly executed on time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/10/2017
RAF Lo-Viz Decals RAF Lo-Viz Decals All items arrived safe and sound and in goo quality. It took a little longer to get here than estimated in the post but the decals were great.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/10/2017
Good products, well packaged and delivered on time.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 04/10/2017
RAF Lo-Viz Decals RAF Lo-Viz Decals All items arrived safe and sound and in goo quality. It took a little longer to get here than estimated in the post but the decals were great.
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 03/10/2017
Delivery took a very long time (more than 2 weeks) Communication and notifications were also very sparse, but everything arrived complete and correct.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/10/2017
Nothing to say ..reception on time ..correct rates.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/10/2017
Incomplete address so I had to call the delivery man to get my parcel. I find this unacceptable and will no longer order from this site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/10/2017
CHOICES CHOICES YOU PIC FROM THEIR SELECTION, GET WHAT YOU WANT AT A GREAT PRICE. IT'S YOUR CHOICE
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/10/2017
perfect transaction thank you and see you soon
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/10/2017
Fast and well packaged. Supe
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/10/2017
Great company Though I haven't received the item I ordered, the company is great to deal with as they keep you informed of the where the item is and when it will arrive. Looking forward to doing business with them again.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/10/2017
Very good. nothing to add
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Verified Buyer
Rating: 5 out of 5
following a purchase from 03/10/2017
Great company Though I haven't received the item I ordered, the company is great to deal with as they keep you informed of the where the item is and when it will arrive. Looking forward to doing business with them again.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 03/10/2017
CHOICES CHOICES YOU PIC FROM THEIR SELECTION, GET WHAT YOU WANT AT A GREAT PRICE. IT'S YOUR CHOICE
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 02/10/2017
i contacted the company via email as ... Appalling customer service! I contacted the company via email as the product I received was not what I expected and wanted to see if I could return said item, and I am yet to hear from them, three months later!
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Response from 1001hobbies
Dear customer, Apparently we did not receive your message. We apologize for the inconvenience. If the product has not been open, you can return it to us. We just sent you the instructions to do so. Best regards, The 1001Modekits Team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/10/2017
The product is as expected. Fast service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/10/2017
Model conforms to order and delivery time respected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/10/2017
Package arrived on the agreed date in perfect condition. Model corresponds well to the description result att
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/10/2017
Excellent service I will recommend in your site everything is perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/10/2017
Easy order, on time delivery and very precise follow-up. Parf
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Verified Buyer
Rating: 1 out of 5
following a purchase from 02/10/2017
i contacted the company via email as … Appalling customer service! I contacted the company via email as the product I received was not what I expected and wanted to see if I could return said item, and I am yet to hear from them, three months later!
Response from 1001hobbies
Dear customer, Apparently we did not receive your message. We apologize for the inconvenience. If the product has not been open, you can return it to us. We just sent you the intructions to do so. Best regards, The 1001Modekits Team
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 02/10/2017
Very good service
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 01/10/2017
Fast service and absolutely perfect. Prices maybe not super low but still acceptable. Endless choice of items. More than satisfied.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 01/10/2017
Excellent service and exactly what I … Excellent service and exactly what I was looking for!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/10/2017
Excellent service and exactly what I ... Excellent service and exactly what I was looking for!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/10/2017
Very fast and good follow-up
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 30/09/2017
The frustration with my Fieseler Storch 285Meter continues. Since I only received the fuselage and no wings. Now they want to send me a package that weighs 32kg. But the whole plane only weighs exactly 81 kg !!! Why the wing weighs 32 kg is inexplicable to me. They put stones in the package. Now they are asking me to pay an additional 100€ to send a 7kg package. I ordered on August 1st and paid correctly. Only the fuselage box was delivered. The wings are still missing today. I have written over 10 e-mails. The plane has cost me 710€ to date. Now another 100€ plus delivery in Switzerland. The excuse of an error in the logistics center is a joke. I will probably have to order the wings from the manufacturer in Vietnam. The color of the wing (yellow) is not available in Switzerland. As of today, 23.10.2017, I still don't have the missing parts in my house. The reply says in a few days ...even after 3 months I still haven't received a wing, tail unit and rudder. Reply to e-mail only excuses because of customs problem Sent from my iPhone
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/09/2017
Fast delivery, correct packaging, all good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/09/2017
The order was very well executed, except for the cost of postage, which was too high.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 30/09/2017
Der Frust mit meinem Fieseler Storch 285Meter geht weiter. Da ich ja nur den Rumpf erhalten habve und keine Flügel. Jetzt wollen die mir ein Packet senden Das 32kg wiegt. Der ganze Flieger wiegt aber nur genau 81Kg!! wiso der Flügel 32 kg wiegt ist mir unerklärlich. Da haben die Steine ins Packet gelegt. Nun verlangen sie von mir um ein ca. 7kg Packet zu senden 100€ zusätzlich. Ich habe am 1. August bestellt und korrekt bezahlt. Geliefert wurde nur die fuselage Box. Die Flügel fehlen bis heute. Über 10 E-Mail geschrieben. Der Flieger hat mich bis heute 710€ gekostet. Nun kommen noch 100€ dazu plus Zustellung in der Schweiz. Die Ausrede vom Fehler im Logistik Zentrum ist ein Witz. Die Flügel muss ich wahrscheinlich beim Hersteller in Vietnam bestellen. Die Farbe vom Flügel (gelb) gibt es in der Schweiz nicht. Leider ist immer noch kein Flügel und Leitwerk und Seitensteuer bei mir trotz versprechen eingetroffen. Ich warte schon 4
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Verified Buyer
Rating: 5 out of 5
following a purchase from 29/09/2017
Excellent business Excellent business. Great inventory!!A++++
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Verified Buyer
Rating: 5 out of 5
following a purchase from 29/09/2017
I have ordered several times I have ordered several times. Service very good and fast. I am very pleased