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A
Rating: 5 out of 5
1001 maquette is my main supplier and gives me complete satisfaction.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 691 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 1, 3 and 5 stars
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Rating: 1 out of 5
TOTAL RIP OFF SAYS BOX OF 24 AND I ONLY … TOTAL RIP OFF SAYS BOX OF 24 AND I ONLY GET 1 then after my email thay say its a printing mistake 4 days after that 1001 send me a message/email offer for another 24 at the same price well out of order would never buy from these con men
Response from 1001hobbies
Dear customer, As previously explained it is a display issue. As a compensation for the inconvenience we can offer you a 50% discount on the product price which will be refunded on your bank account. Please let us know if we should do so. Otherwise you can send the product back for a refund. We apologize for the inconvenience. Best regards, The 1001Modelkits Team
A
Rating: 1 out of 5
TOTAL RIP OFF SAYS BOX OF 24 AND I ONLY ... TOTAL RIP OFF SAYS BOX OF 24 AND I ONLY GET 1 then after my email thay say its a printing mistake 4 days after that 1001 send me a message/email offer for another 24 at the same price well out of order would never buy from these con men
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Response from 1001hobbies
Dear customer, As previously explained it is a display issue. As a compensation for the inconvenience we can offer you a 50% discount on the product price which will be refunded on your bank account. Please let us know if we should do so. Otherwise you can send the product back for a refund. We apologize for the inconvenience. Best regards, The 1001Modelkits Team
A
Rating: 1 out of 5
Not at all happy. Ordered on September 24 and still received nothing. Customer service mute for 2 days. No news.
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A
Rating: 5 out of 5
no problem
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C
Rating: 5 out of 5
Order arrived promptly with no problems
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A
Rating: 5 out of 5
very fast and very professional
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A
Rating: 5 out of 5
Very good service, delivered exactly on time. Félicit
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A
Rating: 5 out of 5
Very good both in terms of information and delivery
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A
Rating: 3 out of 5
Ordered on Friday 13 Oct and shipped on 15 Oct ?...?.. The deliveryman was supposed to drop it off at the relay point on the 21st and didn't do so until the evening of October 24th -? picked up on October 25th, i.e. 12 days after the order was placed! Delivery times are really too long and the mondial relay tracking system works intermittently. ... Too bad. I'm thinking of changing to another site for my next orders, for c
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V
Rating: 3 out of 5
My package was never delivered My package was never delivered, because of uncomplete adress according to delivery service. I expect a refund for at least the amount of the returned purchase. In that case i will purchase a similar item but on scale 1/72 instead of 1/144.
Response from 1001hobbies
Dear customer, We will issue a voucher as soon as the product is returned to us so you can make a new order with the item of your choice. Best regards, The 1001Modelkits Team
A
Rating: 3 out of 5
My package was never delivered My package was never delivered, because of uncomplete adress according to delivery service. I expect a refund for at least the amount of the returned purchase. In that case i will purchase a similar item but on scale 1/72 instead of 1/144.
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Response from 1001hobbies
Dear customer, We will issue a voucher as soon as the product is returned to us so you can make a new order with the item of your choice. Best regards, The 1001Modelkits Team
A
Rating: 5 out of 5
Prompt services Prompt services, parts arrived well packaged and in good condition
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A
Rating: 5 out of 5
perfect fast well packaged
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A
Rating: 5 out of 5
No negative comments. The packaging is perfect, the products received conform to the order, the ease of ordering is real and the delivery time is very short.
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V
Rating: 5 out of 5
Prompt services Prompt services, parts arrived well packaged and in good condition
A
Rating: 5 out of 5
Fast ordering and shipping
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A
Rating: 5 out of 5
Super très bon site de maquette ça m 'eu rappel quand j'ai té enfant quand j'a l'ai aux magasin pour acheter des maqu
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A
Rating: 5 out of 5
Product quality delivery times are respected
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A
Rating: 5 out of 5
Thank you for the speed of my order. I am very happy with your service. Excellent material. Sincerely
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A
Rating: 5 out of 5
I used to receive my orders at home, but now they're dropped off at a relay point. Why? Otherwise, they're always as professional and of good quality.
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A
Rating: 5 out of 5
Very good sit
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A
Rating: 5 out of 5
Very satisfied claude CHAFFI
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A
Rating: 5 out of 5
I highly recommend it.
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A
Rating: 3 out of 5
The delivery packaging (bubble envelope in my case) is not suitable. The poster included in the order is crumpled, and a brush hair protector escaped during handling of the envelope, damaging the poster.
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V
Rating: 5 out of 5
Everything was fine! Delivery took approx. 1 week. The items are great!
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V
Rating: 5 out of 5
Ordering and delivery went smoothly. I am also satisfied with the price
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A
Rating: 5 out of 5
Perfect. Package received quickly. Impeccable products
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A
Rating: 5 out of 5
Clean, fast shipping at a reasonable price
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A
Rating: 3 out of 5
Interview with customer service: quick response, delivery not on time. DéÃ
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A
Rating: 5 out of 5
Very serious companyproduct very well packaged and delivered on time with punctuality and efficiency follow up by mail very well done very satisfied with the product as with the delivery I le
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A
Rating: 5 out of 5
delivery on time, no problems, everything arrived in good condition
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A
Rating: 5 out of 5
Very good order tracking without having an account. Good product
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C
Rating: 5 out of 5
Fast, correct price and serious in delivery and with what it sells.
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V
Rating: 1 out of 5
Still haven't received the goods after 5 weeks. I am now trying to get my 319€ back via PayPal.
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A
Rating: 5 out of 5
I been very impressed I been very impressed! Great stuff! Fast deliveries! Thanks!
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A
Rating: 5 out of 5
Fast delivery, goods conform to specifications, correct packaging. Nothing to say impeccable service
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A
Rating: 5 out of 5
Fast and accurate shipment of paint cans.
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A
Rating: 5 out of 5
As planned
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V
Rating: 5 out of 5
I been very impressed I been very impressed! Great stuff! Fast deliveries! Thanks!