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Rating: 5 out of 5
A clear siteeasy to usechoiceattractive pricescarefree deliveryserious after-order follow-up5 stars deserved. A ferrovipathe conv
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 688 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 1, 3 and 5 stars
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Rating: 1 out of 5
The site offers a wide choice of paints. I was able to find what I was looking for. However, I was very disappointed by the delivery. I opted for an express delivery for foreign countries in order to be delivered before the weekend (delivery announced between Wednesday and Friday). This cost me over 30 euros (for 48 euros worth of goods). The parcel was only prepared on Wednesday and arrived on MONDAY! With express delivery at this price, the least you can do is respect the deadlines. Normal delivery cost half the price and was announced for Tuesday... What's more, when I opened the long-awaited parcel, the matte yellow enamel paint I'd ordered had been replaced by aquacolor acrylic!?!! In view of the return conditions (non-refundable delivery and return costs), it's better to deal with it, as the error of the prepayment is not to be taken into account.
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Rating: 5 out of 5
Perfect. No complaints
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Rating: 5 out of 5
the delivery times are respected the package is in good condition nothing to say excellent service. Continue
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Rating: 1 out of 5
It took too long to ship my order and … It took too long to ship my order and then DHL is providing a bad service, my order( a book) is still in custom now and DHL is not helpful in getting my stuff out. So this is my experience so far, as for the quality of the order, no comment yet because I have not receive it yet!
Response from 1001hobbies
Dear customer, Your order was sent on the 06/04/17, 5 working days after you placed your order. This delay corresponds to the information on our website. Unfortunately the custom clearence process is tacking quite long for DHL in China and we can't do anything about it at the moment. We hope you will soon receive your order. Best regards, Customer service 1001modelkits
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Rating: 1 out of 5
It took too long to ship my order and ... It took too long to ship my order and then DHL is providing a bad service, my order( a book) is still in custom now and DHL is not helpful in getting my stuff out. So this is my experience so far, as for the quality of the order, no comment yet because I have not receive it yet!
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Response from 1001hobbies
Dear customer, Your order was sent on the 06/04/17, 5 working days after you placed your order. This delay corresponds to the information on our website. Unfortunately the custom clearence process is tacking quite long for DHL in China and we can't do anything about it at the moment. We hope you will soon receive your order. Best regards, Customer service 1001modelkits
A
Rating: 5 out of 5
fast delivery perfect delivery
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Rating: 5 out of 5
Professional and serious website:
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Rating: 5 out of 5
Plenty of choice nice promotions fast order tracking and delivery
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Rating: 5 out of 5
I recommend !!!!
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Rating: 5 out of 5
Hello, I'm very satisfied with the wide selection and the fast shipping.
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Rating: 5 out of 5
Very efficient and thanks again
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Rating: 5 out of 5
first purchase on the site 1001 models site well structured and guidedatosia during the sale and during shipping
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Rating: 5 out of 5
Great products. Wide selection Quick delivery . Low prices
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Rating: 5 out of 5
Order shipped promptly and on time arrived in good condition
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Rating: 3 out of 5
Ordered on 02 04 17 received on 100417 ... In addition, two items do not correspond to my order. In short, I'm disappointed at the moment, I'm waiting to see what the solution to this problem is and to judge the quality of the service.
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Rating: 5 out of 5
Product price was the lowest on the … Product price was the lowest on the market for this product. It came well packed and not overly so. The product was as advertised and was delivered before the estimated ""due"" date. I thoroughly recommend this supplier and look forward to doing business with them again soon.
V
Rating: 3 out of 5
The product was ordered on 16 Mar 2017 … The product was ordered on 16 Mar 2017 and confirmed for shipping on 22 Mar. I would have expected the product within one week. I received the item on 8 Apr.
Response from 1001hobbies
Dear customer, We apologize for the inconvenience. We are currently in contact with new shippers to try to improve the shipping delays toward the US. Best regards, The 1001modelkits team
A
Rating: 3 out of 5
The product was ordered on 16 Mar 2017 ... The product was ordered on 16 Mar 2017 and confirmed for shipping on 22 Mar. I would have expected the product within one week. I received the item on 8 Apr.
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Response from 1001hobbies
Dear customer, We apologize for the inconvenience. We are currently in contact with new shippers to try to improve the shipping delays toward the US. Best regards, The 1001modelkits team
A
Rating: 5 out of 5
Product price was the lowest on the ... Product price was the lowest on the market for this product. It came well packed and not overly so. The product was as advertised and was delivered before the estimated ""due"" date. I thoroughly recommend this supplier and look forward to doing business with them again soon.
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Rating: 5 out of 5
As with my first two orders, the parcel arrived on time and in good condition, with everything I had ordered inside.
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Rating: 1 out of 5
I am very disappointed because the delivery date has passed and I still haven't received anything. The amount of the article was deducted without any problem, so I don't know what to think of it.
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V
Rating: 1 out of 5
Slow delivery time. Ordered a simple single sheet of decals. Don't know why it takes almost three weeks for delivery.
Response from 1001hobbies
Dear customer, Your order was sent on the 30/03/17, 24 hours after you placed your order, and delivered on the 07/04/16. This one week delay corresponds to the information on our website for the shipping method you chose. Best regards, Customer service 1001modelkits
V
Rating: 5 out of 5
fast shipping,well packed -arrived … fast shipping,well packed -arrived safe, great international transaction,would purchase again-highly recommend
A
Rating: 1 out of 5
Slow delivery time. Ordered a simple single sheet of decals. Don't know why it takes almost three weeks for delivery.
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Response from 1001hobbies
Dear customer, Your order was sent on the 30/03/17, 24 hours after you placed your order, and delivered on the 07/04/16. This one week delay corresponds to the information on our website for the shipping method you chose. Best regards, Customer service 1001modelkits
A
Rating: 5 out of 5
Fast and efficient?
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Rating: 5 out of 5
fast shipping,well packed -arrived ... fast shipping,well packed -arrived safe, great international transaction,would purchase again-highly recommend
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Rating: 5 out of 5
Excellent service and huge selection !!!! BRAV
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Rating: 5 out of 5
Quick receipt of order and product conforms to my needs.
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Rating: 5 out of 5
Serious supplier who is a pleasure to work with
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Rating: 5 out of 5
very well well packed
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Rating: 5 out of 5
i've got what I wanted immediatly i've got what I wanted immediatly. thank You
V
Rating: 5 out of 5
Nothing negative. Paid in advance. Immediately received an e-mail confirmation. The order arrived a few days later. Ordered 172 figures 1 a quality. Will definitely order again. Would be great if you had police figures in 172 scale. As a task force would be brilliant. From me ??
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Rating: 5 out of 5
Informal, attentive precision
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Rating: 5 out of 5
Quality paints. Super fast delivery. Top efficiency from the start of the order to delivery in a parcel relay next to your home.
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Rating: 5 out of 5
i've got what I wanted immediatly i've got what I wanted immediatly. thank You
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V
Rating: 5 out of 5
Can be thoroughly recommended. Delivery takes a little longer but arrives safely. Thank you keep it up!
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Rating: 1 out of 5
Material theoretically shipped on March 21, 2017 as of today April 05, 2017 not yet arrived. Made request for information via e mail of where the order is to date after a week no one has responded. I find the behavior unfair I do not think there will be new orders from us in the future. In fact situation I consider very dangerous untrustworthy. This attitude is a loss of trust you know when you pay but you do not know if you receive the goods. Situation not new but relapsed on another order that fortunately then arrived after several weeks. I suggest that if shipping is Vs weak point maybe it is better to change method while for email communication nothing before and nothing now. I feel sorry for you would have potential.
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Rating: 5 out of 5
Excellent product in every respect
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Rating: 5 out of 5
Fast, compliant and affordable. I don't know what more I could ask for.
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