1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
I would give zero stars if possible! I ordered a model areoplane kit on the 8th of December, 2017 and it never arrived. I got an email saying it had shipped on the 17th of December and it still never came. Despite contacting 1001 Models numerous times via their website, email, Facebook and phone (answering machine, my French friend even left a message in French!) they have never responded to me. I am extremely upset as I am out of pocket and my 90 year old grandfather is missing his Christmas present. NEVER USE THIS COMPANY!
Response from 1001hobbies
Dear customer, According to the tracking, your order was delivered on the 21st of December 2017. We contacted the shipper and an investigation is ongoing to check is there was any issue. We are preparing a new order to send the product again as soon as possible unless the package is found in the meantime. We apologize for the inconvenience. Best regards, 1001modelkits Customer Service
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 16/02/2017
I would give zero stars if possible! I ordered a model areoplane kit on the 8th of December, 2017 and it never arrived. I got an email saying it had shipped on the 17th of December and it still never came. Despite contacting 1001 Models numerous times via their website, email, Facebook and phone (answering machine, my French friend even left a message in French!) they have never responded to me. I am extremely upset as I am out of pocket and my 90 year old grandfather is missing his Christmas present. NEVER USE THIS COMPANY!
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Response from 1001hobbies
Dear customer, According to the tracking, your order was delivered on the 21st of December 2017. We contacted the shipper and an investigation is ongoing to check is there was any issue. We are preparing a new order to send the product again as soon as possible unless the package is found in the meantime. We apologize for the inconvenience. Best regards, 1001modelkits Customer Service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/02/2017
First order on the site and I'm not disappointed, delivery times are respected, the price is correct and the item received is as described.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/02/2017
No worries from order to delivery. Products as expected
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 16/02/2017
Incredibly long lead times. Find cheaper and more efficient elsewhere
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 16/02/2017
Incredibly long lead times. Find cheaper and more efficient elsewhere
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/02/2017
Package received on time and in good condition
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 16/02/2017
Communication is absent ... I have sent two emails and was answered only after receiving the package with the model besides the most broken ...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/02/2017
1001 maquettes responded very quickly to the problem and even made a commercial gesture by leaving me the product delivered by mistake and I of course received the correct product (delivery in the same day).
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/02/2017
Parcel received several days later than announced. In addition, no care was taken when packing. The products are bulk-packed in plastic sleeves. Neither more nor less
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/02/2017
satisfied too bad not all products are in stock no vallejo acrylic nor wash paint more brands of figurines would be appreciated victrix chintoys strele
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/02/2017
Excellent site, fast delivery and well packaged. Attractive price. Highly recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2017
Nothing more to say.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2017
perhaps lacks an explanatory note for the assembly of the model for the youngest but very happy thank you to all the team cordially
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2017
Order received in good condition and within a reasonable time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2017
The delivery was very fast and efficient. The product corresponds to my expectations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2017
rapidite efficasite juste une question faites vous la detaxe pour les TOM CORDIALEMENT
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 13/02/2017
Everything was great. Thank you very much!
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 13/02/2017
Good choice of products but wait time-cost a bit long. Package well taken care of and product safe.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/02/2017
Disappointed for the delivery it did not correspond to the dates given and no mail of excu
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 12/02/2017
Beautiful models fast delivery!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 11/02/2017
I found the hard to find. The website was easy to navigate, price was fair, and delivery was fast. I will be back for more.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/02/2017
I found the hard to find. The website was easy to navigate, price was fair, and delivery was fast. I will be back for more.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/02/2017
Very good price fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/02/2017
No problems despite a slightly higher price than aille
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/02/2017
Everything is perfect - fast order tracking info and compliant order, so 5 stars. Bernard Peyr
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/02/2017
I ordered a tube of cyberbond glue and I can't get a drop out.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 10/02/2017
Luke Easy, full range of products to choose from and easy delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/02/2017
great choice of models and very fast delivery i recommend
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 10/02/2017
I'm being contacted again to evaluate my purchase, even though I've been waiting several weeks for delivery... Now it's up to you to respond to my reminders.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/02/2017
Fast delivery and as ordered. The only drawback: the labels added from the top of the cap to the edge of the small Tamiya paint bottles are too sticky and once removed, the bottle sticks to the fingers, creating a risk of spilling the paint.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/02/2017
Luke Easy, full range of products to choose from and easy delivery
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Verified Buyer
Rating: 5 out of 5
following a purchase from 09/02/2017
review extremely good service and great choice of products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2017
review extremely good service and great choice of products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2017
Fast, accurate delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2017
Nothing to say supe
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 09/02/2017
It's been two weeks since I placed an order and I still haven't received anything. I haven't received an email from France maquette who are very quick to send orders.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/02/2017
as described very fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/02/2017
Item perfectly conforms unbeatable price delivery time 5 days (for Belgium)
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 08/02/2017
Ordered and paid for on 18.1.2017. Delivery time max. 2 weeks. 3.2.17 Request where the goods are. No reply. Still no goods today and still no reply. Too bad I imagined it would be different. NEW: On 8.2.2017 I finally received a message: The product you ordered is not available. You will receive a voucher for the amount paid. I requested a refund to my credit card. I wonder if this will be done. Legally it should work that way because I never said that I would or want to buy more products from 1001 modellbau. I DON'T WANT TO EITHER. 16.2.2017 the payment was credited. I think that's supppper. Thank you and my recommendation. It started out badly but the company finally acted positively.
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