Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 283 published reviews

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

Reviews 1, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/06/2016
just what i was looking for thanks a lot thanks for or the part I was looking for
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 14/06/2016
I am disappointed I ordered a light blue car as mentioned on my order and I received a pink car.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 13/06/2016
Fast and problem-free delivery pleasant communication via email professional help with questions and requests dedicated staff highly recommended dealer
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 13/06/2016
Now that I know that the goods come from France, I accept the delivery time of 1 week. That was even quite quick. The goods are very good. The communication with the retailer is excellent. I am very satisfied.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/06/2016
Activating a discount greater than the order the next day is a blatant lack of commercial sense. It's average. Would you take us for d""Jam-Bons "". Fortunately, your service is beyond reproach for the moment......... Sincerely
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 12/06/2016
Delivery time approx. 3 weeks. In between, several e-mails that the item was temporarily unavailable but had been ordered. Then another shipping confirmation etc. However, I had already been informed in advance by friends that the delivery time with this supplier is quite long. The quality of the badge I ordered was mediocre. The clasp (plastic!) broke the first time I used it. But the badge itself was ok.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/06/2016
Good condition and arrived as pre
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 11/06/2016
Foreign Languages on Customer Service, I don't speak Chinese. frustrating. I called to check on my order and got a Chinese message, tried to send online message and it was only in french. ordered 3 weeks ago and i still don't have my package, it took ten days before they even shipped it. no tracking etc etc etc. The worst.
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Response from 1001hobbies
Dear customer, We apologize if you received a message that was not in English. Our website is available in several languages and sometimes an automatic message can be sent in the wrong language. However none is ever sent in Chinese. You should receive your order very soon. Please do not hesitate to contact us again in 7 days if you still have not received it. Best regards, The 1001modelkits team
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Verified Buyer
Rating: 1 out of 5
following a purchase from 11/06/2016
Foreign Languages on Customer Service, I don't speak Chinese. frustrating. I called to check on my order and got a Chinese message, tried to send online message and it was only in french. ordered 3 weeks ago and i still don't have my package, it took ten days before they even shipped it. no tracking etc etc etc. The worst.
Response from 1001hobbies
Dear customer, We apologize if you received a message that was not in English. Our website is available in several languages and sometimes an automatic message can be sent in the wrong language. However none is ever sent in Chinese. You should receive your order very soon. Please do not hesitate to contact us again in 7 days if you still have not received it. Best regards, The 1001modelkits team
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Verified Buyer
Rating: 5 out of 5
following a purchase from 07/06/2016
Delivers as promised. First time customer but would recommend them
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 07/06/2016
I will never order here again I ordered on 09.05.16 because the article was not available I have requested a refund today we have the 06.07.16 and my money has not been transferred back until today although my bank details are available. I think this is outrageous, first you are put off and then suddenly there is no response to emails sent. I can only advise everyone to pay via paypal otherwise you will only have trouble.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/06/2016
A very large selection of brands and very fast, reliable shipping. I totally recommend this
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/06/2016
Delivers as promised. First time customer but would recommend them
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Verified Buyer
Rating: 5 out of 5
following a purchase from 06/06/2016
1 Very good service, helpful and attentive. Very good store.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/06/2016
1 Very good service, helpful and attentive. Very good store.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 05/06/2016
Very reliable and quick service. I got quick responses to my questions. I received periodic reports about the order status. It was a quick dispatch and shipping process and I received the model very well packet in pristine conditions. I am very satisfied!!!!
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 05/06/2016
Ordered two models and one set of decals shipping by DHL courier with surcharge of 12€ approx. Of the two models ordered only one arrives of the other only the decals the shipment instead of express courier is made by regular mail. Absent customer service they do not answer emails nor the phone they are absolutely not customer oriented.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/06/2016
Very reliable and quick service. I got quick responses to my questions. I received periodic reports about the order status. It was a quick dispatch and shipping process and I received the model very well packet in pristine conditions. I am very satisfied!!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/06/2016
compliant product and fast, on-time delivery
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/06/2016
Order placed on 170516 Payment made on 1805 Still not received on 0306 After several messages where I left my phone number I still have no answer.FIRST to sell and send advertising reactivated to cash but champion in all categories at the level of non-tracking of the customers THE CUSTOMER IS MOCKED.This will be my last order because I do not like to be scammed.CITE A BANNIR ET A FUIR
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/06/2016
Top product and delivery.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/06/2016
impressive description of models (e.g. vacuform resin plastic) and rather long shipping times (approx. 1 week for order preparation + transit time)
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Verified Buyer
Rating: 5 out of 5
following a purchase from 02/06/2016
great service postage took a little longer than I would have expected but no complaints really.
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 02/06/2016
I purchased a Nobler ARF but due to insufficient packaging it arrived with a crushed wing.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/06/2016
Very well-stocked site, lots of choice. Prices remain reasonable. However, I have often had problems with the delivery of orders (deadline not met or order signed""delivered"" but not arrived). I have contacted customer service for information, but they have never replied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/06/2016
great service postage took a little longer than I would have expected but no complaints really.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/06/2016
Pretty Good The package arrived in good conditions the product and the price were both good but my only complaint is that the shipping estimates are a bit off by a couple of days
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Verified Buyer
Rating: 5 out of 5
following a purchase from 01/06/2016
Pretty Good The package arrived in good conditions the product and the price were both good but my only complaint is that the shipping estimates are a bit off by a couple of days
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 01/06/2016
GREAT VALUE FOR MONEY 4 TOY SOLDIERS TO ASSEMBLE AND PAINT SHIPPING ARRIVES IN TWO WEEKS ONLY 7EURO FROM FRANCE
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/06/2016
Order and delivery went perfectly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/05/2016
Go To Source I have had great luck with 1001 Modelkits. They seem to have about everything in stock including items difficult to get in the united states. It takes a little longer to get stuff and shipping can be a little more (I think stuff is often shipped from Europe) but it is worth it if its the only reliable source.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/05/2016
perfect fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/05/2016
No Problems Item as advertised. Extremely happy with the fast shipping. Was able to find a very hard to find model. The purchase price was good and I am thinking about ordering another of that particular model.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/05/2016
Would an additional delivery option Would like to have a delivery option that would NOT require a signature conformation.
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Response from 1001hobbies
Dear customer, Thank you for your feedback. At the moment we can not offer such delivery option but we will look for new solutions in the future. Best regards, The 1001modelkits team
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 30/05/2016
#NOM?
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Verified Buyer
Rating: 3 out of 5
following a purchase from 30/05/2016
Would a additional delivery option Would like to have a delivery option that would NOT require a signature conformation.
Response from 1001hobbies
Dear customer, Thank you for your feedback. At the moment we can not offer such delivery option but we will look for new solutions in the future. Best regards, The 1001modelkits team
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Verified Buyer
Rating: 5 out of 5
following a purchase from 30/05/2016
No Problems Item as advertised. Extremely happy with the fast shipping. Was able to find a very hard to find model. The purchase price was good and I am thinking about ordering another of that particular model.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 30/05/2016
Go To Source I have had great luck with 1001 Modelkits. They seem to have about everything in stock including items difficult to get in the united states. It takes a little longer to get stuff and shipping can be a little more (I think stuff is often shipped from Europe) but it is worth it if its the only reliable source.
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 29/05/2016
The delivery time was very long despite the express order (surcharge). Ordered 18.052016 delivered 27.05.2016.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 29/05/2016
Perfect Fit The guns were perfect