Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 283 published reviews
5 25,4k 63% 4 6 443 16% 3 2 771 7% 2 1 726 4% 1 3 982 10%

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

Reviews 1, 3 and 5 stars

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M
marco S.
Rating: 5 out of 5
following a purchase from 15/04/2025
After receiving the advice through customer service, I purchased the thinner they recommended, which turned out to be perfect.
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Nicolas C.
Rating: 5 out of 5
following a purchase from 17/04/2025
Order as described Fast and careful shipping
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Laurent C.
Rating: 5 out of 5
following a purchase from 30/03/2025
Very good products, fast shipping and excellent tracking.
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Yves A.
Rating: 5 out of 5
following a purchase from 09/04/2025
Very well packaged and fast
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Jordi M.
Rating: 5 out of 5
following a purchase from 01/04/2025
Excellent
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Jean-Philippe S.
Rating: 5 out of 5
following a purchase from 18/04/2025
Fast, careful shipping, and in accordance with my order, thank you for your seriousness!
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Luis P.
Rating: 5 out of 5
following a purchase from 02/04/2025
Excellent
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Walter R.
Rating: 5 out of 5
following a purchase from 03/04/2025
Thank you what I need color paints for model. 👍
L
Leonie P.
Rating: 1 out of 5
following a purchase from 16/04/2025
I was looking for a model in 1/72 scale and also found models in 1/76 scale in the overview, but you really have to search well to find that out.
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Response from 1001hobbies
Thank you very much for your comment.

We understand your comment and appreciate you sharing it with us. It is true that our catalog contains models in different scales, including 1/72 and 1/76, and it may sometimes be necessary to filter or refine your search to find exactly what you are looking for.

We will pass your feedback on to our team to improve the clarity of the displayed information and make it easier for you to navigate.

Please do not hesitate to contact us if you need help finding a specific model!

All the best,
1001hobbies
C
Céline M.
Rating: 5 out of 5
following a purchase from 03/04/2025
The item was out of stock and I had to wait about 1 month before it became available, but I was regularly informed and then the delivery was quick.
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Paul M.
Rating: 1 out of 5
following a purchase from 09/03/2025
More than a month before delivery.
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Response from 1001hobbies
Hello,

We regret your return and sincerely apologize for this incident.

The delay in your order is due to a supply delay concerning the batch of brushes. We are sorry for this and once again apologize for the inconvenience caused.

Best regards,
1001HOBBIES
R
Régis H.
Rating: 5 out of 5
following a purchase from 17/04/2025
Perfect experience. Thank you. Régis
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Bert H.
Rating: 5 out of 5
following a purchase from 15/04/2025
Quick shipment and nice item. Consider a way to ship cheaper by folding the box and sending it in an envelope.
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Denise B.
Rating: 5 out of 5
following a purchase from 17/04/2025
arrived well and the packaging is perfect.
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chillvian C.
Rating: 5 out of 5
following a purchase from 09/04/2025
I ordered 3 items but only 2 were there. Even though the 3rd one is not here yet, they have already shipped the first 2. Now just waiting for the last package, but I have full confidence in it!
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philippe H.
Rating: 5 out of 5
following a purchase from 16/04/2025
fast and clean but you can improve the package protection. For level 5 models, it was more than limited! thank you
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Ann G.
Rating: 5 out of 5
following a purchase from 23/03/2025
Large selection of many types of puzzles.
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PIERRE R.
Rating: 5 out of 5
following a purchase from 08/04/2025
MODEL OF THE MARNE TAXI CONTAINING TOO SMALL FRAGILE PARTS
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cailotto G.
Rating: 5 out of 5
following a purchase from 12/01/2025
Coretti
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gerard B.
Rating: 5 out of 5
following a purchase from 07/04/2025
very good
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Piero Michele D.
Rating: 5 out of 5
following a purchase from 05/04/2025
Everything is excellent
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PHILIPPE L.
Rating: 5 out of 5
following a purchase from 16/04/2025
Hello Ladies and Gentlemen, I have received the ordered products quickly and well packaged. No problem, have a nice day.
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Gaelle F.
Rating: 1 out of 5
following a purchase from 01/04/2025
I did not receive the correct item
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Response from 1001hobbies
Hello dear customer, The customer service has contacted you to request photos of the received product. Upon receipt of these, we will look for the best possible solution with you. Best regards, 1001hobbies
T
Thierry S.
Rating: 1 out of 5
following a purchase from 25/01/2025
Very poor protection of packages containing expensive products, this is unacceptable
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Response from 1001hobbies
Hello, We are sincerely sorry to learn that the protection of your package did not meet your expectations, especially for valuable products. This does not reflect the level of quality we wish to offer. We take your feedback very seriously and will immediately escalate this information to our logistics department to improve this aspect. Please feel free to contact us directly so that we can discuss with you and find a suitable solution. Best regards, 1001hobbies
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bernadette M.
Rating: 5 out of 5
following a purchase from 10/04/2025
Excellent
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Amadeo P.
Rating: 5 out of 5
following a purchase from 10/04/2025
Speed and reliability, everything perfect
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guy M.
Rating: 5 out of 5
following a purchase from 24/01/2025
perfect purchase
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Pascal T.
Rating: 5 out of 5
following a purchase from 10/04/2025
Everything was perfect
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PHILIPPE J.
Rating: 5 out of 5
following a purchase from 12/02/2025
Ras
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Antonio C.
Rating: 5 out of 5
following a purchase from 05/04/2025
Excellent
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Fontaine J.
Rating: 5 out of 5
following a purchase from 29/03/2025
Thank you for your very nice service
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Laurent V.
Rating: 5 out of 5
following a purchase from 05/02/2025
Perfect as usual
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Cypris C.
Rating: 5 out of 5
following a purchase from 07/02/2025
Very good quality, well packaged. Quick contact.
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Pedro M.
Rating: 5 out of 5
following a purchase from 28/03/2025
They are good professionals and help you with what you need.
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Patrick P.
Rating: 5 out of 5
following a purchase from 24/03/2025
very good
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Marc L.
Rating: 5 out of 5
following a purchase from 05/04/2025
Excellent service quality. I couldn't find what I was looking for locally and with 1001hobbies I found it.
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Didier R.
Rating: 5 out of 5
following a purchase from 29/03/2025
Everything was perfect.
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patrick H.
Rating: 3 out of 5
following a purchase from 29/03/2025
incomplete and too long delivery
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Stefano M.
Rating: 5 out of 5
following a purchase from 06/04/2025
Everything is perfect, fast and precise delivery.
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Jean François P.
Rating: 5 out of 5
following a purchase from 03/04/2025
Exactly what I was expecting.
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