Customer reviews of 1001hobbies

For some time now there have been major problems on the site: the page keeps""unhooking"" (upwards or downwards) which makes it very difficult to select products by ticking the boxes with the mouse Should USERS and BUYERS notice this?

The site offers a wide range of products at competitive prices. Fast and economical shipping.

Order taken into account and processed in a very acceptable time. I am continuously informed of the progress of preparation and shipment, including tracking details... Nothing to say about the process.

I have been pleasantly surprised by the efficiency of your response, your perfect communication and all the information I received.

Package received on time and in good condition

Order arrived on time but not complete

Nothing to say order went smoothly with no problems at all

No stock level on your items on your site. Too bad all the other sites mark the stock level under each item. You sell and you take the amount without knowing if you have the article requested by the customer and if your partner doesn't have it either! what do you do? (credit note or refund) the customer is bound to be very disappointed. When we want to unsubscribe from your mailings on promotions or other it's all in Englishbravo!!!! Sincerely, I don't think I'd recommend your site to a friend. Acceptable experience but I wouldn't do it again.

Order processed very quickly and delivered without a hitch. Please note, however, that the price is a little high compared to the design.

Very satisfied with the responsiveness of the order processing and delivery largely on time. There's no doubt that this is the place to go.

well received perfect for my first order i'm waiting for the other order with patience. cordially danie

it's hard to find a more complete site for model builders, and it's pretty easy to use. On the price side, some brands of aircraft kits are still a bit expensive, so keep an eye on them.

Everything was perfect.

Command and material set up in command excellent and very wide choice. Unfortunately, I haven't received the package yet so I can't finish the evaluation but I hope it is an inconvenience that can be resolved soon.

A collection of remarkable airplane kits clear and well done site. Hassle free purchasing and shipping

It will soon be 2 months (1608) since I ordered a F4U1-D Corsair at 132eme from 1001 Maquettes. Under an attractive sign and a site that falsely puts you in confidence, you're quickly fooled 1 product supposedly available and shipped within 4 to 6 days that you're still waiting for after almost 2 months a non-existent customer service (no phone) despite several requests for explanations by email that are only answered by pre-formatted automatic messages advising you that we'll get back to you as soon as possible. We're still waiting""sérieu"! to be avoided at all costs. To top it all off, they don't hesitate to send you advertising reminders for hypothetical future orders, offering you your next shipping costs when they're not even able to honor your initial order. Too kind. Oh yes, I almost forgot, the undelivered order was quickly cashed. Bi

It will soon be 2 months (1608) since I ordered a F4U1-D Corsair 132nd from 1001 Maquettes. Under an attractive brand name and a website that falsely gives you confidence, you're quickly fooled: 1 product supposedly available and dispatched within 4 to 6 days, which we're still waiting for after almost 2 months; non-existent customer service (no phone calls) despite several requests for explanations by e-mail, the only response being pre-formatted automatic messages telling you that we'll get back to you as soon as possible. We're still waiting""sérieu"! to be avoided at all costs. To top it all off, they don't hesitate to send you advertising reminders for hypothetical future orders, offering you your next shipping costs when they're not even able to honor your initial order. Too kind. Oh yes, I almost forgot: the undelivered order was quickly cashed. Bi

Excellent repertoire of static models of all the best firms on the market ( Dragon Tamiya Trumpeter Bronco...) at honest prices. The site is very well organized to meet the customer's request needs. The only weak point is the lack of some prominent firms such as Alpine Miniatures. Overall a good place to do business and continue your passion!

very good. Nothing else to say

Thank you for the speed and series

Unfortunately, this rating is very poor. I ordered an AGM 109 kit in the last week of July 2014 and paid in advance. Then the wait began. Although I was able to track the shipment in the shipment tracking system, the last station where the parcel was stored simply did not deliver. I managed to contact DHL by telephone. In response, they told me when I would finally receive the parcel the next day. After seven weeks, I now held it in my hand. This extremely long delivery time was caused by the fact that my surname was misspelled although this was not my first order. Although I had described this problem to 1001modellbau several times, they only ever referred me to DHL, which transported the shipment. Even the cancellation of my order was ignored by 1001modellbau. I am no longer sure whether I will order anything from 1001modellbau again. Andreas

I ordered two kits 2 months ago which were available according to the store and were marked green. I had paid with Paypal and then received an e-mail that the kits were not available and had to be ordered. I was put off for weeks with emails and have now canceled the order and would like my money back. A credit note should be issued but I have still not received the amount back. The store has not contacted me. I am now going to the police and reporting them for fraud.

although I am still waiting a few weeks for 3 ordered items I consider your COMPANY very competent and high seriousness!

Ordered on 0509 delivered on 1909 for products in stock it's a bit long. Neat packaging

We had a non-changeable event on 1309. My order dated 0509 with all items in stock should have been delivered on time... Alas it was not the case I asked for a cancellation of the order but without effect.... very bad opinion of this supplier. I find myself with the articles without ut

Excellent site and very efficient! Never disappointed

Perfect decals arrived very quickly

I have been buying from them for a while and they always manage to meet all my requests.BRAVI.

Fast cheap and reliable

Good and fast Great experience purchasing from them. Delivery was good and fast.

Search Over - rescued by 1001 Modelkits Amazing! Outstanding array of Models that I could not find over many years of searches locally and through catalogs. Maintained contact throughout the order and shipping process with updates and information. Packaged well for shipment and arrived in perfect condition. Looking forward to placing another order soon.

Search Over - rescued by 1001 Modelkits Amazing! Outstanding array of Models that I could not find over many years of searches locally and through catalogs. Maintained contact throughout the order and shipping process with updates and information. Packaged well for shipment and arrived in perfect condition. Looking forward to placing another order soon.

Good and fast Great experience purchasing from them. Delivery was good and fast.

I found this site and as a first time I would say everything went smoothly...fast and always present with emails for shipping details

good offer (free shipping) reasonable prices (not always the case!) but too long delay between payment and delivery (12 days)

leaking bottle I ordered 10 bottles of paint and 2 bottles of thinner. One of the thinner bottles opened in shipping and leaked over everything. Please make sure your bottles are tight before packing.

leaking bottle I ordered 10 bottles of paint and 2 bottles of thinner. One of the thinner bottles opened in shipping and leaked over everything. Please make sure your bottles are tight before packing.

Large selection of models and fast delivery

very good Everything went well. Good and professional service. Thank you

very good Everything went well. Good and professional service. Thank you