Customer reviews of 1001hobbies

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 25/03/2013 à 00h00 following a purchase from 25/03/2013

Very good site to recommend

Translated reviews

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 23/03/2013 à 00h00 following a purchase from 23/03/2013

Fast order processing, careful packaging and competitive prices.

Translated reviews

A

Acheteur Vérifié

Rating: 1 out of 5

Published on 20/03/2013 à 00h00 following a purchase from 20/03/2013

I strongly advise against this site. After placing an order, everything went wrong: misleading communications, product delivered 7 days late in a damaged parcel. No response to my emails and phone calls. Basically my worst e-commerce experience in 10 years. I don't recommend si

Translated reviews

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 18/03/2013 à 00h00 following a purchase from 18/03/2013

easy ordering clear order tracking on-time delivery

Translated reviews

A

Acheteur Vérifié

Rating: 1 out of 5

Published on 17/03/2013 à 00h00 following a purchase from 17/03/2013

Order on March 1 of an item ""in stock"" shipment on March 8 not yet delivered (March 17)

Translated reviews

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 16/03/2013 à 00h00 following a purchase from 16/03/2013

order delivered on time and model exactly as described

Translated reviews

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 16/03/2013 à 00h00 following a purchase from 16/03/2013

I'm very satisfied with my model, it's very realistic. It's easy to assemble, thanks to the enclosed plans.

Translated reviews

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 16/03/2013 à 00h00 following a purchase from 16/03/2013

There's plenty of choice for military vehicles at 172°. The list is up to date. Fast delivery times. I'm a long way from TONY maquettes, which left me bitterly disappointed (a few weeks, in fact, several months of waiting).

Translated reviews

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 16/03/2013 à 00h00 following a purchase from 16/03/2013

for me everything went smoothlygood communicationI recommended it

Translated reviews

V

Verifizierter Käufer

Rating: 5 out of 5

Published on 16/03/2013 à 00h00 following a purchase from 16/03/2013

After some initial confusion on my part, everything went well. I would perhaps have liked an approximate delivery date so that I could have planned everything properly. But I think I've now placed another order and I know that everything is OK and I just need to be patient. Thank you

Translated reviews

A

Acheteur Vérifié

Rating: 3 out of 5

Published on 15/03/2013 à 00h00 following a purchase from 15/03/2013

I didn't understand why the Chronopost delivery took so long....more than a week from order to receipt.

Translated reviews

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 15/03/2013 à 00h00 following a purchase from 15/03/2013

this is my first order and I am very satisfied mer

Translated reviews

V

Verifizierter Käufer

Rating: 5 out of 5

Published on 15/03/2013 à 00h00 following a purchase from 15/03/2013

It was my first order from 1001modellbau. I have never ordered from abroad before and therefore never made the purchase. It took a little longer, about 14 days, but it wasn't that important for me. In general, the store is a bit more expensive for some items, but you can also find one or two exotic kits.

Translated reviews

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 25/02/2013 à 00h00 following a purchase from 25/02/2013

After several orders always very fast if available and complete package to recommend

Translated reviews

A

Acheteur Vérifié

Rating: 1 out of 5

Published on 25/02/2013 à 00h00 following a purchase from 25/02/2013

Poor, Slow Service, Incomplete Order Many item not in-stock despite web order saying they were in stock ready to ship. For items not in stock, I was issued a ""credit memo"" to be used on next order without my permission. I can't imagine ever ordering again so I am now fighting for a refund. This was the poorest experience I have had ordering on the internet in 15 years.

Translated reviews

V

Verified Buyer

Rating: 1 out of 5

Published on 25/02/2013 à 00h00 following a purchase from 25/02/2013

Poor, Slow Service, Incomplete Order Many item not in-stock despite web order saying they were in stock ready to ship. For items not in stock, I was issued a ""credit memo"" to be used on next order without my permission. I can't imagine ever ordering again so I am now fighting for a refund. This was the poorest experience I have had ordering on the internet in 15 years.

V

Verifizierter Käufer

Rating: 5 out of 5

Published on 21/02/2013 à 00h00 following a purchase from 21/02/2013

Super selection and very fast shipping. Good communication with the customer about the progress of the order and payment is also possible with Pay Pal. All in all, I am very satisfied.

Translated reviews

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 20/02/2013 à 00h00 following a purchase from 20/02/2013

Serious sellerFast deliveryEverything is okI recommend.

Translated reviews

V

Verifizierter Käufer

Rating: 5 out of 5

Published on 20/02/2013 à 00h00 following a purchase from 20/02/2013

good service clear store

Translated reviews

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 18/02/2013 à 00h00 following a purchase from 18/02/2013

strictly nothing to say i received everything in a very short time i would recommend

Translated reviews

A

Acheteur Vérifié

Rating: 3 out of 5

Published on 16/02/2013 à 00h00 following a purchase from 16/02/2013

I ordered 15 days ago 14 boxes of figurines for my children 137 euros well received except that one is missing I called and the person I had told me 5 days ago now that I will receive an email I at

Translated reviews

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 16/02/2013 à 00h00 following a purchase from 16/02/2013

Fast processing of order, payment (via Paypal) and shipping, all within 6 days. I recommend...

Translated reviews

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 15/02/2013 à 00h00 following a purchase from 15/02/2013

Fast clear good follow-up I recommend

Translated reviews

V

Verifizierter Käufer

Rating: 5 out of 5

Published on 15/02/2013 à 00h00 following a purchase from 15/02/2013

1001modellbau has a very interesting product range with rare small series manufacturers. It's worth taking a look!

Translated reviews

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 14/02/2013 à 00h00 following a purchase from 14/02/2013

Faster than expected

Translated reviews

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 14/02/2013 à 00h00 following a purchase from 14/02/2013

For a first order, nothing more to say than everything was perfect. Delivery time, quality of the pr

Translated reviews

V

Verifizierter Käufer

Rating: 1 out of 5

Published on 14/02/2013 à 00h00 following a purchase from 14/02/2013

They pretend to be a company based in Germany. Hotline only in French. Extremely long delivery times or goods do not arrive at all. Request for a refund of the purchase price is ignored.

Translated reviews

V

Verifizierter Käufer

Rating: 5 out of 5

Published on 14/02/2013 à 00h00 following a purchase from 14/02/2013

Top marks for fast, prompt delivery.

Translated reviews

A

Acheteur Vérifié

Rating: 1 out of 5

Published on 13/02/2013 à 00h00 following a purchase from 13/02/2013

YOU ARE A RIP OFF COMPANY I ORDERED A HELICOPTER FOR MY GRANDSON THAT COST ME 29.99 AND I RECEIVED THREE LITTLE PLANES THAT I COULD OF BOUGHT AT THE DOLLAR STORE FOR ONE DOLLAR. WHEN I CALLED TO TALK TO CUSTOMER SERVICE, THE CUSTOMER SERVICE REP ONLY SPOKE IN FRENCH AND DID NOT UNDERSTAND ENGLISH, THEN SHE HUNG UP ON ME. I WILL NEVER BUY FROM YOUR SITE EVER AGAIN.

Translated reviews

Response from 1001hobbies Published on 14/02/2013

Dear sir, I am sorry, it seems that we inverted the items with another customer: I will send you in a separate email the address of the other customer where you can send the wrong items: he will send you the correct item. Nick Customer service

V

Verified Buyer

Rating: 1 out of 5

Published on 13/02/2013 à 00h00 following a purchase from 13/02/2013

YOU ARE A RIP OFF COMPANY I ORDERED A HELICOPTER FOR MY GRANDSON THAT COST ME 29.99 AND I RECEIVED THREE LITTLE PLANES THAT I COULD OF BOUGHT AT THE DOLLAR STORE FOR ONE DOLLAR. WHEN I CALLED TO TALK TO CUSTOMER SERVICE, THE CUSTOMER SERVICE REP ONLY SPOKE IN FRENCH AND DID NOT UNDERSTAND ENGLISH, THEN SHE HUNG UP ON ME. I WILL NEVER BUY FROM YOUR SITE EVER AGAIN.

Response from 1001hobbies Published on 14/02/2013

Dear sir, I am sorry, it seems that we inverted the items with another customer : I will send you in a separate email the address of the other customer where you can send the wrong items: he will send you the correct item. Nick Customer service

V

Verified Buyer

Rating: 1 out of 5

Published on 12/02/2013 à 00h00 following a purchase from 12/02/2013

8 weeks from purchase to delivery My credit card was charged 29Dec12, and my order arrived 10Feb13. 1001modelkits claimed a delay in their supply chain, but all I ordered was 15 1oz Tamiya paint jars. I will never order from them again.

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 12/02/2013 à 00h00 following a purchase from 12/02/2013

You have worked well the order was in time nothing to say thank you very much and I will continue to order my collection of 1\600 schabak from you. Please let me know when you have something new for this collection. Thank you very much.

Translated reviews

A

Acheteur Vérifié

Rating: 1 out of 5

Published on 12/02/2013 à 00h00 following a purchase from 12/02/2013

8 weeks from purchase to delivery My credit card was charged 29Dec12, and my order arrived 10Feb13. 1001modelkits claimed a delay in their supply chain, but all I ordered was 15 1oz Tamiya paint jars. I will never order from them again.

Translated reviews

A

Acheteur Vérifié

Rating: 1 out of 5

Published on 12/02/2013 à 00h00 following a purchase from 12/02/2013

here's my order that I didn't receive: Horsa Mk.I Troop transport glider. Includes British paratroopers 135 - Master Box aircraft model and here is what I received: figurine soviet tank crew et toujours pas de reponse quand je telephone la personne en ligne n'ai pas competente pour me repondre c'est inadmissible d'autant plus que je suis en création d'un blog qui seras suivi d'un club maquettiste dio dans l'essonne j'en ai commander pour 500 euro a verlinden usa tout est arriver sous 8 jours (super) et 300 chez tonyshop 200 chez azimut pour le reste vue les circonstances ce ne seras pas chez vous.

Translated reviews

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 12/02/2013 à 00h00 following a purchase from 12/02/2013

a plethoric choice of models and paintwork! at very interesting prices and fast delivery. Nothing to say, it's by

Translated reviews

V

Verifizierter Käufer

Rating: 5 out of 5

Published on 12/02/2013 à 00h00 following a purchase from 12/02/2013

Nice contact good process

Translated reviews

V

Verified Buyer

Rating: 5 out of 5

Published on 11/02/2013 à 00h00 following a purchase from 11/02/2013

Thank you good job ,got the products I expected in a timely and professional manner. I will buy from you again.

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 11/02/2013 à 00h00 following a purchase from 11/02/2013

first order with you nothing to say very serious thank you

Translated reviews

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 11/02/2013 à 00h00 following a purchase from 11/02/2013

Thank you good job ,got the products I expected in a timely and professional manner. I will buy from you again.

Translated reviews

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 10/02/2013 à 00h00 following a purchase from 10/02/2013

It was very easy to find the item I was looking for and to pay securely. I heard from you very quickly after placing my order and received it a few days later by post.

Translated reviews