Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
I ordered on January 3rd for my dad's birthday, 10€ for postage, the parcel never arrived ! I had to email several times only to be told that there was a problem with my parcel. I am very disappointed.
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Response from 1001hobbies
Madam, We sincerely regret your experience and apologize for the delay in processing your order. You placed your order on 02/01/2025. It was dispatched on 03/01/2025 via Colissimo. Unfortunately, this parcel was lost by their service. As soon as we were informed of this incident via your call, we immediately proceeded with a new shipment of the same product by Chronopost. The parcel was successfully delivered on 16/01/2025. We regret this incident, which was beyond our control, and apologize once again for any inconvenience caused. Please be assured that we will do our utmost to avoid this type of problem in the future. Please do not hesitate to contact us should you have any questions or require assistance. Sincerely, 1001hobbies
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Guy T.
Rating: 5 out of 5
following a purchase from 27/12/2024
I am very satisfied! Very good communication, very quick response and attentive to customer needs.
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Vincent L.
Rating: 5 out of 5
following a purchase from 14/01/2025
Fast and careful delivery, thank you!
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gabrielle G.
Rating: 5 out of 5
following a purchase from 02/01/2025
Went fine
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Marc H.
Rating: 5 out of 5
following a purchase from 05/01/2025
Very serious
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Alain A.
Rating: 5 out of 5
following a purchase from 26/12/2024
Delivery time may have been a little long, but that may have been due to the timing of the order. To be seen later. Satisfactory overall
Puzzle just beautiful, shipping super fast, top!!!!
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Luz C.
Rating: 5 out of 5
following a purchase from 11/01/2025
All good, pazos and expectations fulfilled
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.
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helene B.
Rating: 5 out of 5
following a purchase from 20/12/2024
Speed, efficiency
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Hanne S.
Rating: 5 out of 5
following a purchase from 06/01/2025
Finally found, patio furniture in track N! Smoothly delivered.
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David V.
Rating: 5 out of 5
following a purchase from 20/12/2024
Fast delivery well packed
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Philippe H.
Rating: 5 out of 5
following a purchase from 07/01/2025
Perfectly meets my expectations
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PASCAL S.
Rating: 5 out of 5
following a purchase from 23/12/2024
Very good follow-up, clear information, good products
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dAmOoL N.
Rating: 5 out of 5
following a purchase from 30/12/2024
Very good buying experience. It is the first time I buy and will not be the last.
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
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Coralie K.
Rating: 5 out of 5
following a purchase from 10/01/2025
Perfect fast delivery
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Philippe B.
Rating: 5 out of 5
following a purchase from 15/01/2025
Price,speed
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Francesc A.
Rating: 1 out of 5
following a purchase from 01/01/2025
Order arrived late and in two shipments. Order placed on the 2nd, first part of the order received on the 15th, second part of the order on the 17th, today I still have not received it.
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Paolo D.
Rating: 5 out of 5
following a purchase from 04/01/2025
Excellent service
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ERIC P.
Rating: 5 out of 5
following a purchase from 09/01/2025
Very good
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David H.
Rating: 5 out of 5
following a purchase from 06/01/2025
Good choice of products, fast delivery
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Jeffrey T.
Rating: 1 out of 5
following a purchase from 09/01/2025
No possibility of communication at all. Calling, emailing, chatting all impossible. Will not order here again. Probably also this review will not be visible, and will be deleted by them.
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Roland C.
Rating: 5 out of 5
following a purchase from 12/01/2025
First experience, no difficulties, deadline met, impeccable delivery, experience to be repeated.
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Sergio B.
Rating: 1 out of 5
following a purchase from 19/12/2024
1 month to receive the shipment and then 1 of the products is not what you see on the website.
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Heinz W.
Rating: 5 out of 5
following a purchase from 03/01/2025
Everything went very well.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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marc S.
Rating: 5 out of 5
following a purchase from 10/01/2025
Super, good product and well delivered!
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emma B.
Rating: 3 out of 5
following a purchase from 06/01/2025
Stock information must be kept up to date to avoid surprises for customers waiting for their order.
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emiliano R.
Rating: 5 out of 5
following a purchase from 12/01/2025
Very satisfied, fast delivery
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Carlos C.
Rating: 5 out of 5
following a purchase from 10/12/2024
Everything perfect. The ideal navigation. The purchase process very intuitive and simple. Fast and perfect shipping. Packaging and product boxes in perfect condition as well. The original figures and VERY TOP!
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.
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Dennis S.
Rating: 5 out of 5
following a purchase from 19/12/2024
My order was received in a timely fashion. All items were complete and as advertised. A very satisfactory transaction.
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
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Angelo M.
Rating: 5 out of 5
following a purchase from 07/01/2025
I found a product not easy to find around, good price and fast delivery.
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Thierry C.
Rating: 5 out of 5
following a purchase from 08/01/2025
Everything is perfect, nothing to say
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Eric R.
Rating: 5 out of 5
following a purchase from 21/12/2024
Everything is done within the given deadlines... item well delivered
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pascal L.
Rating: 5 out of 5
following a purchase from 30/12/2024
parcel well received, lancia statos mythical car color ALITALIA, see you soon for a next order!
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Clément M.
Rating: 5 out of 5
following a purchase from 22/12/2024
Fast delivery just before Christmas.
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Joelle T.
Rating: 5 out of 5
following a purchase from 30/12/2024
All clear
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FREDERIC L.
Rating: 5 out of 5
following a purchase from 06/01/2025
Perfect, purchase of paint, too bad that the sieving paint codes are not noted on the pots.
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Thierry B.
Rating: 5 out of 5
following a purchase from 03/12/2024
very good site, well constructed.
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