Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
The product search is good and the order arrives on time.
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
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Thierry V.
Rating: 5 out of 5
following a purchase from 07/01/2025
Respect for commitments, quality of products supplied and a dynamic team.
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Ton V.
Rating: 1 out of 5
following a purchase from 08/11/2024
order received but not complete,emailed about this but still no response ????
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Cyril Fox A.
Rating: 5 out of 5
following a purchase from 08/01/2025
Always very fast and very professional. Nothing to complain about ;)
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Alain B.
Rating: 5 out of 5
following a purchase from 09/01/2025
Satisfied with the welcome and the products. Sincerely A.B.
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'Didier' M.
Rating: 1 out of 5
following a purchase from 24/12/2024
bonjour nous sommes le 16/01/2025 j'ai commandé plusieurs articles le 24/12/2024a ce jour toujours pas reçu de commande je pense que vous avez perdu un bon client (nouveau) c'est inadmissible cdt
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Response from 1001hobbies
Hello Sir, We regret your experience and apologize for the delay in processing this order. We confirm that the order will be shipped today. However, we would like to inform you that it will not include the Revell paint kit, which has delayed preparation until now. We have therefore issued a refund for this product. Please do not hesitate to contact us should you have any questions or require further assistance. Sincerely, 1001hobbies
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Christophe C.
Rating: 5 out of 5
following a purchase from 05/01/2025
very good material
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Alan John B.
Rating: 3 out of 5
following a purchase from 08/12/2024
Too long shipping and delivery.
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David D.
Rating: 5 out of 5
following a purchase from 04/01/2025
Very good! Serious, well delivered and met my expectations.
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Sandrine H.
Rating: 5 out of 5
following a purchase from 09/01/2025
Very easy to navigate, very serious site, and responsive, I recommend, and I will continue to order on your site.
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Jose Luis G.
Rating: 5 out of 5
following a purchase from 26/12/2024
SERIOUSNESS
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.
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Ángel P.
Rating: 5 out of 5
following a purchase from 08/01/2025
Perfect order tracking
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.
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Roger C.
Rating: 5 out of 5
following a purchase from 15/12/2024
Fast service, well-protected product
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Francis Louis G.
Rating: 5 out of 5
following a purchase from 24/12/2024
Easy to find the model you're looking for.
Good communication, on-time delivery.
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Enrico P.
Rating: 5 out of 5
following a purchase from 27/11/2024
Nothing to add..I found what I was looking for.
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Dominique B.
Rating: 5 out of 5
following a purchase from 12/12/2024
Perfect
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Salvatore I.
Rating: 5 out of 5
following a purchase from 02/01/2025
It is a site that I would recommend to all modeling enthusiasts because of the wide selection of models and material it offers. I find it exceptional
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DANIEL M.
Rating: 5 out of 5
following a purchase from 16/12/2024
Product as ordered, in perfect condition, delivered ahead of schedule.
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.
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Herve C.
Rating: 5 out of 5
following a purchase from 12/12/2024
Perfect! I recommend
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Ruben M.
Rating: 5 out of 5
following a purchase from 08/12/2024
Clearly arranged. Fast shipping. Good selection and very stress-free.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Carlo D.
Rating: 5 out of 5
following a purchase from 31/12/2024
Great service as always
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javi G.
Rating: 1 out of 5
following a purchase from 04/01/2025
The thing about these people is a joke. They send me an open product with a missing component, I claim for them to send me an unopened product, they reply that they do not have stock and it is out of stock and that they will see if they can find another supplier to send me that component. If we look at the return policy of the company, it clearly indicates that if a package is open they do not accept it, but nevertheless, they do send an open and incomplete one. And when I get serious and tell them that I want to make the return and recover the full amount of money, they answer me that ok, they accept the return but that the transport is on my account. Unbelievable. At the moment I order the bank to return the charge of the card and I will send them the product if they bear the transport costs. It is a problem generated by them.
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Response from 1001hobbies
Hello Sir, We regret your feedback and apologize once again for the situation you have experienced. However, we would like to clarify a few points. You ordered a Futaba radio control, whose box is meticulously weighed before shipment to ensure its contents. However, you contacted us to say that you had received a supposedly opened or second-hand product with the receiver missing. This seems unlikely for a product in this range. Despite this, we immediately contacted our supplier. They confirmed that they had shipped the missing receiver directly to your address to resolve the problem quickly. Unfortunately, you did not accept this solution and preferred to request an immediate refund. We simply asked you to return the remote control once the receiver was received, in order to limit the shipping costs between Spain and France, which are significant. We remain at your disposal for any further information and hope to be able to clarify this situation as soon as possible. Yours sincerely 1001 hobbies
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Curtis C.
Rating: 1 out of 5
following a purchase from 27/12/2024
Do NOT order anything from this company. I ordered some model paints on 12/27/24 and received a used, EMPTY, folder on 1/10/25. Had to email them twice to get a response for a refund and now I have to complete and sign an affidavit and wait for an investigation. Horrible service, stay far away from this company.
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JEAN-PAUL P.
Rating: 5 out of 5
following a purchase from 03/01/2025
Many colors available, fast delivery, I recommend.
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Álvaro O.
Rating: 5 out of 5
following a purchase from 10/12/2024
Everything perfect. Shipping, products and timing.
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
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Nicolas R.
Rating: 5 out of 5
following a purchase from 08/01/2025
CLEAR! Everything went well (just the relay wasn't the one I'd chosen, but nothing to do with 1001 Hobbies).
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Iban H.
Rating: 1 out of 5
following a purchase from 06/01/2025
I bought a body for an RC car and not only I got something totally different, but all I have problems to change and send me the body. Trying to talk to them by phone is mission impossible and the shipment has to be by Correos or you have to go to get it yourself!!!! Never again!!!
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.
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Gérard B.
Rating: 3 out of 5
following a purchase from 03/01/2025
If the paints are original, if the prices are attractive, the additional re-labeling of the original labeling is no more than brilliant, masking the jar references and colors so that you no longer know what you're dealing with. Zero points
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Rudy M.
Rating: 5 out of 5
following a purchase from 21/12/2024
I received what I had ordered and well wrapped in gift paper. Oh top.
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Laurent D.
Rating: 5 out of 5
following a purchase from 14/12/2024
Fast shipping. Before Christmas.
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Alan B.
Rating: 5 out of 5
following a purchase from 23/12/2024
Perfect transaction! Delivery to the relay as planned, item in perfect condition very satisfied, thank you to everyone!
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Alexandre D.
Rating: 1 out of 5
following a purchase from 16/12/2024
I am very dissatisfied.
Delivery guaranteed according to the site before Christmas .
Delivery on January 10th .
I can hear in this period that there are delays but do not guarantee your deliveries to continue to take orders knowing that you can not meet your commitments.
In short, once the delivery has been made, no apologies and nothing. I ask for a gesture for the delay (I could have cancelled the order or sent it back) and then they send me an e-mail offering me (with an e-mail explaining my good luck) 5 euros as a voucher on a future order (my order was 110 euros).
Who are they kidding? I don't panhandle, so I'll leave you your 5 euros and buy my figurines elsewhere.
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Didier G.
Rating: 5 out of 5
following a purchase from 09/01/2025
Fast delivery times attractive price
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Tiziano O.
Rating: 5 out of 5
following a purchase from 12/12/2024
Material arrived intact.
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Michael S.
Rating: 5 out of 5
following a purchase from 29/12/2024
It took a little time to get here but considering it was shipped from France in excellent condition... I'm very happy with this purchase
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
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Jean Philippe C.
Rating: 5 out of 5
following a purchase from 09/01/2025
Simple order, fast processing, ultra-fast shipping, careful packaging.
Everything is perfect.
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Patrice L.
Rating: 5 out of 5
following a purchase from 19/12/2024
Very good as usual, fast delivery
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maurice H.
Rating: 5 out of 5
following a purchase from 04/12/2024
bonjour,j'ai attendu très longtemps avant l'expédition car il n'y avait pas de stock,mais la marchandise est arrivée conforme bonne ann62025
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René S.
Rating: 3 out of 5
following a purchase from 12/12/2024
Long delivery time and high shipping costs. The book I was expecting is more of a bound booklet and therefore far too expensive. The article is declared as a book in the store.
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thierry P.
Rating: 5 out of 5
following a purchase from 11/12/2024
Hello, Everything is TOP...the simplicity of ordering online, well-detailed site and very attractive prices. Recommendations ++.
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