Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 284 published reviews

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

Reviews 1, 4 and 5 stars

Reset filters
H
Herve C.
Rating: 5 out of 5
following a purchase from 12/12/2024
Perfect! I recommend
Translated reviews
R
Ruben M.
Rating: 5 out of 5
following a purchase from 08/12/2024
Clearly arranged. Fast shipping. Good selection and very stress-free.
Translated reviews
Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
C
Carlo D.
Rating: 5 out of 5
following a purchase from 31/12/2024
Great service as always
Translated reviews
J
javi G.
Rating: 1 out of 5
following a purchase from 04/01/2025
The thing about these people is a joke. They send me an open product with a missing component, I claim for them to send me an unopened product, they reply that they do not have stock and it is out of stock and that they will see if they can find another supplier to send me that component. If we look at the return policy of the company, it clearly indicates that if a package is open they do not accept it, but nevertheless, they do send an open and incomplete one. And when I get serious and tell them that I want to make the return and recover the full amount of money, they answer me that ok, they accept the return but that the transport is on my account. Unbelievable. At the moment I order the bank to return the charge of the card and I will send them the product if they bear the transport costs. It is a problem generated by them.
Translated reviews
Response from 1001hobbies
Hello Sir, We regret your feedback and apologize once again for the situation you have experienced. However, we would like to clarify a few points. You ordered a Futaba radio control, whose box is meticulously weighed before shipment to ensure its contents. However, you contacted us to say that you had received a supposedly opened or second-hand product with the receiver missing. This seems unlikely for a product in this range. Despite this, we immediately contacted our supplier. They confirmed that they had shipped the missing receiver directly to your address to resolve the problem quickly. Unfortunately, you did not accept this solution and preferred to request an immediate refund. We simply asked you to return the remote control once the receiver was received, in order to limit the shipping costs between Spain and France, which are significant. We remain at your disposal for any further information and hope to be able to clarify this situation as soon as possible. Yours sincerely 1001 hobbies
C
Curtis C.
Rating: 1 out of 5
following a purchase from 27/12/2024
Do NOT order anything from this company. I ordered some model paints on 12/27/24 and received a used, EMPTY, folder on 1/10/25. Had to email them twice to get a response for a refund and now I have to complete and sign an affidavit and wait for an investigation. Horrible service, stay far away from this company.
J
JEAN-PAUL P.
Rating: 5 out of 5
following a purchase from 03/01/2025
Many colors available, fast delivery, I recommend.
Translated reviews
P
pascal L.
Rating: 4 out of 5
following a purchase from 02/12/2024
a little long for delivery
Translated reviews
Á
Álvaro O.
Rating: 5 out of 5
following a purchase from 10/12/2024
Everything perfect. Shipping, products and timing.
Translated reviews
Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
N
Nicolas R.
Rating: 5 out of 5
following a purchase from 08/01/2025
CLEAR! Everything went well (just the relay wasn't the one I'd chosen, but nothing to do with 1001 Hobbies).
Translated reviews
S
sicco V.
Rating: 4 out of 5
following a purchase from 29/12/2024
Shouldn't be anything faster with shipping
Translated reviews
I
Iban H.
Rating: 1 out of 5
following a purchase from 06/01/2025
I bought a body for an RC car and not only I got something totally different, but all I have problems to change and send me the body. Trying to talk to them by phone is mission impossible and the shipment has to be by Correos or you have to go to get it yourself!!!! Never again!!!
Translated reviews
Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.
R
Rudy M.
Rating: 5 out of 5
following a purchase from 21/12/2024
I received what I had ordered and well wrapped in gift paper. Oh top.
Translated reviews
L
Laurent D.
Rating: 5 out of 5
following a purchase from 14/12/2024
Fast shipping. Before Christmas.
Translated reviews
S
Sunil K.
Rating: 4 out of 5
following a purchase from 28/12/2024
I think you guys did a great job in timely delivery despite being international shipment. But the only problem is the "humbrol enamel thinner" was leaking 90% of it is leaked out because I am guessing customs guys opened it and didn't close the lid properly. But I am ok having that 10% left. At least my daughter's painting project continued without any impediments.
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
A
Alan B.
Rating: 5 out of 5
following a purchase from 23/12/2024
Perfect transaction! Delivery to the relay as planned, item in perfect condition very satisfied, thank you to everyone!
Translated reviews
A
Alexandre D.
Rating: 1 out of 5
following a purchase from 16/12/2024
I am very dissatisfied.
Delivery guaranteed according to the site before Christmas .
Delivery on January 10th .
I can hear in this period that there are delays but do not guarantee your deliveries to continue to take orders knowing that you can not meet your commitments.
In short, once the delivery has been made, no apologies and nothing. I ask for a gesture for the delay (I could have cancelled the order or sent it back) and then they send me an e-mail offering me (with an e-mail explaining my good luck) 5 euros as a voucher on a future order (my order was 110 euros).
Who are they kidding? I don't panhandle, so I'll leave you your 5 euros and buy my figurines elsewhere.
Translated reviews
D
Didier G.
Rating: 5 out of 5
following a purchase from 09/01/2025
Fast delivery times attractive price
Translated reviews
T
Tiziano O.
Rating: 5 out of 5
following a purchase from 12/12/2024
Material arrived intact.
Translated reviews
S
SYLVIE C.
Rating: 4 out of 5
following a purchase from 18/12/2024
A little disappointed with this order. If I hadn't called the excellent customer service, I wouldn't have known that the product I ordered was no longer available. I therefore had to recommend a longer delivery time, and as a result I didn't receive it for Christmas. On the other hand, the product is very pretty and I'm very satisfied with it. One important remark: the delivery was in a box that was much too big, so it was damaged on arrival. Not too much breakage, but the door mirror on the fiat 500 broke clean off. I put it back together .....
Translated reviews
M
Michael S.
Rating: 5 out of 5
following a purchase from 29/12/2024
It took a little time to get here but considering it was shipped from France in excellent condition... I'm very happy with this purchase
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
J
Jean Philippe C.
Rating: 5 out of 5
following a purchase from 09/01/2025
Simple order, fast processing, ultra-fast shipping, careful packaging.
Everything is perfect.
Translated reviews
P
Patrice L.
Rating: 5 out of 5
following a purchase from 19/12/2024
Very good as usual, fast delivery
Translated reviews
M
maurice H.
Rating: 5 out of 5
following a purchase from 04/12/2024
bonjour,j'ai attendu très longtemps avant l'expédition car il n'y avait pas de stock,mais la marchandise est arrivée conforme bonne ann62025
Translated reviews
S
Stefano S.
Rating: 4 out of 5
following a purchase from 16/12/2024
Improve the catalog filtering system to enable quick identification of the product being searched for.
Translated reviews
T
thierry P.
Rating: 5 out of 5
following a purchase from 11/12/2024
Hello, Everything is TOP...the simplicity of ordering online, well-detailed site and very attractive prices. Recommendations ++.
Translated reviews
J
Juan J.
Rating: 5 out of 5
following a purchase from 06/01/2025
Everything perfect, great variety of products, good prices and fast shipping.
Translated reviews
Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
H
Hans S.
Rating: 4 out of 5
following a purchase from 25/11/2024
Fine
Translated reviews
P
Peter G.
Rating: 4 out of 5
following a purchase from 31/12/2024
Slightly long delivery time but otherwise everything is fine
Translated reviews
Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
B
Bea B.
Rating: 1 out of 5
following a purchase from 25/12/2024
They lie about the shipping date. A shame that you have to pay so much and then they are a week late.
Translated reviews
U
Ulrich S.
Rating: 5 out of 5
following a purchase from 12/12/2024
Clearly and systematically structured. Easy to understand and you can find your personal wishes immediately
Translated reviews
Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
J
Jean R.
Rating: 5 out of 5
following a purchase from 07/01/2025
No comment
Translated reviews
E
Eric R.
Rating: 5 out of 5
following a purchase from 08/01/2025
Very satisfied with the product.
Great packaging.
Competitive price.
Fast delivery.
Translated reviews
J
Jens P.
Rating: 4 out of 5
following a purchase from 20/12/2024
everything without problems, delivery as ordered, gladly again, would have liked to give 5 stars, but somewhat long delivery time
Translated reviews
Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
I
Ilídio D.
Rating: 5 out of 5
following a purchase from 06/01/2025
Bom preço e entrega super rápida.
Translated reviews
Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
P
paul B.
Rating: 4 out of 5
following a purchase from 20/12/2024
Postage can be a bit high but over all good range of products
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
P
Paul Henri G.
Rating: 4 out of 5
following a purchase from 25/12/2024
Clear site navigation. Wide choice of models and accessories to show them off.
Translated reviews
M
Michael D.
Rating: 5 out of 5
following a purchase from 17/12/2024
Clear homepage. Wide range of products. Reliable and fast shipping. Fair prices.
Translated reviews
Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
N
Norbert L.
Rating: 4 out of 5
following a purchase from 18/12/2024
Long delivery time
Translated reviews
Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
N
Nina J.
Rating: 5 out of 5
following a purchase from 15/12/2024
Top!
Translated reviews
Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
V
Valérie B.
Rating: 5 out of 5
following a purchase from 08/01/2025
Perfect and very fast
Translated reviews