English 
C
Rating: 4 out of 5
Shipment with deadline met, outer packaging partially damaged but product intact
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 295 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 1, 4 and 5 stars
Reset filtersH
Rating: 5 out of 5
perfect.
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Response from 1001hobbies
Thank you! I'm glad you're satisfied. Feel free to reach out anytime!
M
Rating: 5 out of 5
fine
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Response from 1001hobbies
Thank you so much! We are delighted that everything went well. See you soon for new orders!
P
Rating: 5 out of 5
Despite problems with the manufacturer, very good follow-up/information and persistence for a good end result.
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Response from 1001hobbies
Thank you very much for your patience and positive feedback! We're delighted that, despite the problem with the manufacturer, you appreciated our follow-through and perseverance in ensuring a satisfactory end result. Your trust is precious and we always do our best to offer you the best possible experience. See you soon!
C
Rating: 5 out of 5
Ok good catalog
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S
Rating: 5 out of 5
Great site and no problems with delivery.
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Response from 1001hobbies
Thank you very much for your feedback! We're delighted that everything went smoothly, from the website to delivery. See you soon for new orders!
F
Rating: 5 out of 5
Impeccable, time between order and delivery super fast
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Response from 1001hobbies
Thank you very much for your feedback! We are delighted that the speed of our service has met your expectations. See you soon for new orders!
E
Rating: 5 out of 5
I am delighted with my purchases from 1001 hobbies. The products correspond exactly to my expectations. I'm never disappointed.
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Response from 1001hobbies
Thank you very much for your enthusiastic feedback! We are delighted that our products meet your expectations and that you are always satisfied with your purchases. Your loyalty is greatly appreciated, and we look forward to serving you again. We hope to see you soon!
S
Rating: 5 out of 5
Everything you are looking for can be found here, and the delivery is precise and well packed, highly recommended as a modeler to store here.
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R
Rating: 5 out of 5
Quick and easy ordering and delivery
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Response from 1001hobbies
Thank you for your feedback! We're delighted that the order and delivery went quickly and smoothly. See you soon for new orders!
R
Rating: 5 out of 5
Very good, impeccable service, careful and attentive. I recommend it!
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Response from 1001hobbies
Thank you very much for your excellent feedback! We are delighted that our service has met your expectations. We appreciate your recommendation and thank you for your trust. We hope to see you soon!
A
Rating: 5 out of 5
Everything perfect
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Response from 1001hobbies
Thank you very much for your feedback! We're glad everything went perfectly. See you soon for new orders!
S
Rating: 5 out of 5
On time - perfect
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Response from 1001hobbies
Thank you very much for your feedback! We're delighted that the deadlines were met and that everything went smoothly. See you soon for new orders!
D
Rating: 5 out of 5
Product meets my expectations, fast delivery
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Response from 1001hobbies
Thank you very much for your feedback! We're delighted that the product met your expectations and that delivery was quick. See you soon for new orders!
X
Rating: 5 out of 5
The parcel was well protected. Very satisfied with this order. I would just like to say that it would be nice (for some collectors) to specify on the site the versions (if there are different ones) between the figurines (US or European version for example).
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Response from 1001hobbies
Thank you very much for your positive feedback! We are delighted that the parcel was well protected and that you are satisfied with your order. We are taking into account your suggestion concerning the precision of the figurine versions and will see how to add it to the site to better meet collectors' expectations. Your opinion is invaluable and helps us to improve. See you soon!
C
Rating: 5 out of 5
Serious store Responsive order tracking
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Response from 1001hobbies
Thank you very much for your feedback! We are pleased that you are satisfied with our reliability and order tracking. Your trust is precious to us. See you soon for new orders!
P
Rating: 5 out of 5
I've already replied but I'll do it again. Great items ordered but the parcel arrived all torn up... Fortunately, there was no damage to the boxes. We had made the usual reservations in spite of everything
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Response from 1001hobbies
Thank you for your feedback. We are delighted that the items arrived in good condition despite the state of the parcel. We understand that this can be frustrating and we apologize for the situation. We will pass on your comments to our delivery department to prevent this from happening again. Thank you for your understanding and patience. Please do not hesitate to contact us if you have any questions or require assistance.
W
Rating: 4 out of 5
Order is OK. However, between ordering and delivery is a long time ( about a month). This may be much shorter.
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M
Rating: 5 out of 5
The order was placed within a reasonable timeframe, although it was difficult to assemble all the items in a single shipment, so a second shipment was necessary. Santa's elves have been hard at work!
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Response from 1001hobbies
Thank you for your positive and humorous feedback! We're delighted that everything was delivered on time, even with an extra shipment. Our elves (and the whole team) work hard to satisfy our customers! See you soon for new orders and happy holidays!
É
Rating: 5 out of 5
Super
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Response from 1001hobbies
Thank you so much! We're delighted that everything lived up to your expectations. We hope to see you soon!
J
Rating: 4 out of 5
As always, very good and undamaged delivery.
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J
Rating: 5 out of 5
Great site, great offer compared to competitors, gunplats, Evangelion are a big plus, unfortunately a lot of pre-orders and a lot of waiting before shipping certain products (ordered especially for you).
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Response from 1001hobbies
Thank you very much for your detailed feedback! We're delighted you're enjoying our offering, especially the Gunpla and Evangelion. We understand that the wait associated with pre-orders can be frustrating, and we do our best to ship products as soon as they are available. Your patience and understanding are greatly appreciated. Please do not hesitate to contact us if you have any questions or require further information.
F
Rating: 5 out of 5
Top arranged
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G
Rating: 4 out of 5
Very good quality
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Response from 1001hobbies
Thank you very much for your feedback! We are delighted that you are satisfied with the quality of our products. See you soon for new orders!
P
Rating: 5 out of 5
VERY GOOD
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Response from 1001hobbies
Thank you so much for your feedback! We are delighted that everything went well. See you soon for new orders!
N
Rating: 5 out of 5
The items are fine. It can only take a while for the shipment to be complete, but that is also indicated.
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A
Rating: 5 out of 5
Very well done and complete site. 2 models bought for the Christmas of a little boy who loves manga. Should be fun!
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Response from 1001hobbies
Thank you very much for your comment! We're glad you found the site comprehensive and easy to use. We hope that the models will give great pleasure to the little boy who loves manga. Merry Christmas to you and to him!
V
Rating: 5 out of 5
Very satisfied, fast delivery, careful packaging
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Response from 1001hobbies
Thank you very much for your feedback! We are delighted that you are satisfied with the speed of delivery and packaging. Your satisfaction is our priority. See you soon for new orders!
B
Rating: 5 out of 5
Very serious site. Order shipped quickly and received in 3 days. Thank you for your professionalism.
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Response from 1001hobbies
Thank you very much for your positive feedback! We are delighted to hear that you are satisfied with the speed of shipment and receipt of your order. Your confidence and encouragement are much appreciated. See you soon for new orders!
P
Rating: 4 out of 5
Not very fast, too bad
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Response from 1001hobbies
We are sorry that the delivery time did not meet your expectations. We are working with our carriers to improve the speed of shipments. If you have any questions or require assistance, please do not hesitate to contact us at [email protected]. Thank you for your understanding.
J
Rating: 1 out of 5
24/48h delivery arrives after 2 weeks. Product supposedly in stock, but out of stock just after ordering. Impossible to contact the soap by phone, email or chat.
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Response from 1001hobbies
Hello, We regret your feedback and apologize for this incident. We fully understand your frustration regarding the 24/48 hour delivery, which ended up taking two weeks. In addition, we would like to inform you that although the product is listed as available on our website, we order it directly from our supplier, which is why it is listed as shipped within 1-2 weeks. We recognize that, during these busy periods, it may be difficult to meet the delivery times we put online. Please accept our apologies for the delay and any inconvenience caused. We assure you that our customer service remains available for any further assistance. We hope that this situation will not tarnish your experience with us and remain at your disposal should you have any questions or require assistance. Yours faithfully
B
Rating: 5 out of 5
Totally satisfied with correct follow-up times
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Response from 1001hobbies
Thank you for your feedback! We are happy to hear that everything went well. See you soon for new orders!
R
Rating: 4 out of 5
always perfect...
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Response from 1001hobbies
Thank you very much for your positive feedback! We are delighted to know that you are satisfied. See you soon for your next orders!
E
Rating: 4 out of 5
Very nice figure unfortunately box arrive damaged
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Response from 1001hobbies
We're sorry to hear that your box has arrived damaged. For this kind of situation, please contact us directly at [email protected] so that we can find a solution. Thank you for your understanding and see you soon!
M
Rating: 5 out of 5
Products arrived quickly
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F
Rating: 4 out of 5
Perfect goods even though delivered after several weeks
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S
Rating: 5 out of 5
All ok
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M
Rating: 5 out of 5
Very satisfied top thanks
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T
Rating: 5 out of 5
Very fast and excellent site
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Response from 1001hobbies
Thank you for your review! We're delighted you enjoyed our service. We hope to see you soon!
C
Rating: 5 out of 5
Fast shipping. Item well packaged. I recommend
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Response from 1001hobbies
Thank you very much for your positive feedback! We're glad you enjoyed your experience. See you soon on our website!