1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Excellent company, great range of models & ancillary products, easy to find on well set out website. Friendly & informative customer service. Smooth delivery - item arrived safe & sound. Very satisfied customer, happy to recommend.
Response from 1001hobbies
Thank you so much for your wonderful feedback! We're thrilled to hear that you had a positive experience with our range of models, our website, and customer service. It’s great to know that your delivery went smoothly and your item arrived in perfect condition. We truly appreciate your recommendation and look forward to serving you again!
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Pr J.
Rating: 4 out of 5
following a purchase from 25/11/2024
Good product and fast. Thank you
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Response from 1001hobbies
Thanks to you for your feedback! We are glad to hear that you are satisfied with the product and the speed of delivery, we hope to see you again soon!
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Denis B.
Rating: 5 out of 5
following a purchase from 11/11/2024
Correctly packed parcel, received in excellent condition. The order corresponds very well to my expectations. Totally satisfied.
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Response from 1001hobbies
Thank you very much for your enthusiastic feedback! We are delighted that everything arrived in perfect condition and that the order met your expectations. It's a pleasure to know that you are completely satisfied. See you soon for new orders!
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Thomas J.
Rating: 5 out of 5
following a purchase from 14/11/2024
fast and well packaged - gladly again
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Stephan R.
Rating: 5 out of 5
following a purchase from 02/11/2024
Although not available for some time I was immediately notified that one was still available for me. Further handling was perfect, clear and fast.
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Werner S.
Rating: 5 out of 5
following a purchase from 18/11/2024
Had problems with DPD on delivery, no box free, they wanted to send the parcel back. But 1001Hobbies stepped in and the parcel was delivered. Compliments to the customer service. The helicopter doesn't fly properly in the living room. Will have to trim it outside when the temperatures rise again.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Thomas L.
Rating: 5 out of 5
following a purchase from 13/11/2024
Everything is great - gladly again
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Response from 1001hobbies
Thank you very much for your great feedback! We are delighted that everything went so well. We are already looking forward to your next visit!
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cyrille G.
Rating: 5 out of 5
following a purchase from 20/11/2024
Excellent
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Response from 1001hobbies
Thank you very much for your positive feedback! We are delighted that you are satisfied. See you soon for new purchases!
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Ronald V.
Rating: 5 out of 5
following a purchase from 03/11/2024
nice site with lots of choice, and fast delivery.
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Response from 1001hobbies
Thank you so much for your positive feedback! We're glad you like the site and are satisfied with the selection and fast delivery. We hope to serve you again soon!
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Sorena H.
Rating: 5 out of 5
following a purchase from 20/11/2024
Thanks to 1001hobbies I was finally able to buy the hg kit I always wanted.
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Response from 1001hobbies
We're delighted that you've finally found the HG kit you've always wanted! Thank you for your positive feedback. We hope you have a lot of fun building it!
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alex A.
Rating: 4 out of 5
following a purchase from 23/11/2024
For multiple orders, I would like to be able to combine orders to reduce shipping costs.
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Response from 1001hobbies
We understand the importance of being able to combine orders in order to reduce delivery costs, especially for multiple orders. Please do not hesitate to contact our customer service team, who may be able to offer you a solution for your orders.
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Emanuel B.
Rating: 1 out of 5
following a purchase from 07/11/2024
Never received the parcel it is the amentable and paid and not refunded it is a scandal I will speak about it on Internet of this very bad experiance
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Response from 1001hobbies
We are very sorry to hear that you have not received your package and that this has caused you a bad experience. We understand your frustration and thank you for your patience in resolving this incident.
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dominique P.
Rating: 4 out of 5
following a purchase from 29/10/2024
No problems except this harassment after the purchase by messages that were on a first-name basis (origin???)
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Response from 1001hobbies
Thank you for your feedback! We apologize for the intrusion of the messages that bothered you after your purchase. We fully understand that this can be unpleasant. We will take steps to avoid this in the future and ensure that our communications are more appropriate. Thank you again for your patience and feedback.
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Jean-Marc D.
Rating: 5 out of 5
following a purchase from 20/11/2024
Hello, there are articles falsely described... Two motorcycles are not at the right scale... Yamaha 250 "enduro" and BMW R75...ech.1/10th instead of 1/12th! Otherwise, it's fine! Thanks for your time.
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Response from 1001hobbies
Hello and thank you for your feedback! We apologize for the confusion regarding the motorcycle scales. We are taking note of your comment in order to rectify the descriptions and avoid any misunderstanding for our future customers. We thank you for your understanding and remain at your disposal for any further questions.
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Vivien A.
Rating: 5 out of 5
following a purchase from 24/11/2024
meets my expectations
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Response from 1001hobbies
Thank you for your feedback! We are pleased that the product meets your expectations. Don't hesitate to come back to us for future purchases!
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Jacques O.
Rating: 5 out of 5
following a purchase from 10/11/2024
Very satisfied
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Response from 1001hobbies
Thank you very much for your feedback! We are delighted to hear that you are very satisfied. See you soon for new orders!
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Roberto S.
Rating: 5 out of 5
following a purchase from 29/10/2024
congratulations, they have several quality products
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Response from 1001hobbies
Thank you very much for your compliment! We are happy that you found quality products in our assortment. We will continue to offer you the best. See you soon!
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Luc D.
Rating: 5 out of 5
following a purchase from 13/11/2024
Fast delivery, everything well intact. Great price for a local company
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Response from 1001hobbies
Thank you so much for your feedback! We are glad that the delivery was prompt and that everything arrived in good condition. It's nice to hear that you are happy with the price and service. We hope to serve you again soon!
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JEAN R.
Rating: 5 out of 5
following a purchase from 08/11/2024
Serious site. Quick response to messages.
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Response from 1001hobbies
Thank you very much for your positive feedback! We are delighted that you have appreciated the responsiveness of our service. Your satisfaction is our priority, and we will always be there to meet your needs. We hope to see you soon!
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Henri R.
Rating: 4 out of 5
following a purchase from 05/11/2024
Delay and misunderstanding at the time of purchase (presentation of a box of additional details of a Honda as a "complete car"...WARNING therefore
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Response from 1001hobbies
Thank you for your feedback and comments! We apologize for the confusion at the time of purchase. We have taken note of your comment in order to improve the presentation of our products and avoid such misunderstandings in the future. We appreciate your vigilance and hope that you will give us the opportunity to fully satisfy you with your next purchases.
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Milan C.
Rating: 5 out of 5
following a purchase from 16/11/2024
Very top good
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Response from 1001hobbies
Thank you for your positive feedback! We're glad you're satisfied. Until next time!
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Eric C.
Rating: 4 out of 5
following a purchase from 04/11/2024
A good choice of models and accessories
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Response from 1001hobbies
Thank you very much for your positive feedback! We're glad you found our selection of models and accessories interesting. Don't hesitate to come back and discover our new arrivals!
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jean-pierre M.
Rating: 5 out of 5
following a purchase from 21/11/2024
Very good but too much useless advertising I only buy what I want Too much advertising kills advertising
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Response from 1001hobbies
Thank you for your constructive feedback! We understand that too much advertising can be distracting. We appreciate your feedback and will work to make the experience more pleasant for you in the future. Please let us know if you have any other suggestions!
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Vicente S.
Rating: 4 out of 5
following a purchase from 07/11/2024
The order did not arrive complete because one of the pieces had been separated to send it when they received it, it seems that it was late. They sent it separately and free of charge.
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Response from 1001hobbies
We are very sorry to hear that your order did not arrive complete at first. We appreciate your understanding about the delay in the part and are glad to hear that it was shipped at no additional cost. We want to make sure that your shopping experience is always satisfactory, so we take your feedback into account to improve our service. If you need anything else, please don't hesitate to contact us, thank you for your patience!
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Henk K.
Rating: 1 out of 5
following a purchase from 03/11/2024
My experience is downright bad. I only received a package after several weeks which contained only half of the goods ordered 2 items worth €45.60 were not !!!! delivered. While I did receive an email claiming that all goods were delivered. Several emails to the customer service is so far not !!!! You are not reachable by phone. So I certainly do not recommend you and will also ask the modeling website Scalemates to remove your link from their website !!!
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Response from 1001hobbies
We are very sorry that you had such a negative experience. We apologize for this inconvenience and hope to resolve it quickly.
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Eloise S.
Rating: 5 out of 5
following a purchase from 25/11/2024
Everything went smoothly. Very fast shipping. Thank you
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Response from 1001hobbies
Thank you so much for your feedback! We are delighted that the shipment was so quick and that everything went smoothly. See you soon for your next purchases!
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Patrick B.
Rating: 4 out of 5
following a purchase from 15/11/2024
Pleasant and very professional telephone reception to resolve an order number error due to my haste in filling in the form.
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Response from 1001hobbies
Thank you for your feedback! We are delighted that our team was able to resolve your concern quickly, professionally and courteously. Please don't hesitate to contact us again, we'll be happy to help!
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Csaba V.
Rating: 5 out of 5
following a purchase from 24/11/2024
Great, hurry up.
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Response from 1001hobbies
Thank you very much for your feedback! We're glad you were satisfied with the speed of your order. See you soon for new orders!
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Alphonse G.
Rating: 5 out of 5
following a purchase from 12/11/2024
Product delivered ahead of schedule ...! Bravo ....
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Response from 1001hobbies
Thank you very much for your feedback! We are delighted that your product was delivered ahead of schedule. It's a pleasure to provide you with a fast and efficient delivery experience. See you soon for your next purchases!
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Ettore C.
Rating: 5 out of 5
following a purchase from 27/09/2024
Very good, impeccable service, caring and attentive. I recommend it!
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Response from 1001hobbies
Thank you so much for your great feedback! We are happy that you appreciated our service and attention. Your advice is very important to us! We hope to see you again soon for more purchases.
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Juan Carlos P.
Rating: 5 out of 5
following a purchase from 22/11/2024
The shipping and tracking was very good, just like the purchase.
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Response from 1001hobbies
Thank you for your feedback! We are glad to hear that the shipping, tracking and purchase were to your liking, we look forward to serving you again soon!
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Milan C.
Rating: 5 out of 5
following a purchase from 19/10/2024
Very top done
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Response from 1001hobbies
Thank you for your positive feedback! We're glad you're satisfied. Until next time!
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madeleine M.
Rating: 5 out of 5
following a purchase from 15/11/2024
I've been buying models from 1001 Hobbies for a long time now. The service is impeccable and the staff helpful, warm, courteous and friendly.
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Response from 1001hobbies
Thank you so much for your loyalty and positive feedback! We're delighted that our service has always given you satisfaction, and that our team has been able to meet your expectations with professionalism and friendliness. It's a pleasure to accompany you in your model purchases! See you soon!
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henri S.
Rating: 5 out of 5
following a purchase from 29/10/2024
Order arrived on time super Henri very good quote
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Response from 1001hobbies
Thank you very much for your positive feedback! We are delighted that your order arrived on time and that you are satisfied with your experience. The whole team thanks you for your confidence, and we hope to see you soon on our site!
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Niek L.
Rating: 4 out of 5
following a purchase from 30/10/2024
Bit chaotic not to find anything, but plenty of information about products.
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Response from 1001hobbies
Thank you for your feedback! We understand that sometimes it can be difficult to quickly find what you are looking for. We take your comment seriously and will try to improve the site's navigation and structure to make it easier for you to find products. Glad you were able to find enough information anyway!
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Miguel A.
Rating: 5 out of 5
following a purchase from 21/10/2024
All ok
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Response from 1001hobbies
Thank you for your comment! We are glad to hear that everything went well, see you next time!
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Bas M.
Rating: 5 out of 5
following a purchase from 17/11/2024
On what I ordered, 1001Hobboes was the cheapest. The order then came from France, but was delivered quickly.
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Response from 1001hobbies
Thank you so much for your feedback! We're glad you found the cheapest offer at 1001Hobbies and that the delivery was fast, even though the order came from France. We hope to serve you again soon!
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Laurent S.
Rating: 4 out of 5
following a purchase from 03/09/2024
products as described and reasonable prices, but very long delivery times (2 months)
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Response from 1001hobbies
Thank you for your feedback! We are pleased that the products meet your expectations and that you find our prices reasonable. However, we apologize for the longer-than-expected delivery time. Please be assured that we are doing our utmost to improve this point. We hope your next experience will be even quicker!
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daniel A.
Rating: 5 out of 5
following a purchase from 14/11/2024
from order to delivery no problem ;
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Response from 1001hobbies
Thank you for your feedback! We're delighted to hear that your experience, from order to delivery, went without a hitch. We look forward to hearing from you!
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jack L.
Rating: 4 out of 5
following a purchase from 18/11/2024
Bonjour . commande -.envoi court délai ; nombreux choix et accueil téléphonique professionnel .
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Response from 1001hobbies
Hello and thank you very much for your feedback! We're delighted that you liked the diversity of our choices, as well as the speed of shipment and telephone reception. Your satisfaction is our priority, and we'll always be there to help you. See you soon!
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