English 
J
Rating: 4 out of 5
Products as ordered, delivery time of almost a month is too long and shipping costs of over 8 euros for a mailbox package are way too high.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 681 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 1, 4 and 5 stars
Reset filtersL
Rating: 5 out of 5
The items arrived in 2 batches
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E
Rating: 1 out of 5
The delivery address is, as usual, not respected. A 20 km journey to pick up my package.
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Response from 1001hobbies
Hello Etienne,
We are sincerely sorry to hear that you have encountered problems with the delivery of your package. Your satisfaction is important to us and we want to understand what happened. Please feel free to contact us privately at the email address [email protected] so that we can discuss and find a solution together.
Best regards,
The 1001hobbies team
We are sincerely sorry to hear that you have encountered problems with the delivery of your package. Your satisfaction is important to us and we want to understand what happened. Please feel free to contact us privately at the email address [email protected] so that we can discuss and find a solution together.
Best regards,
The 1001hobbies team
P
Rating: 4 out of 5
Order received without problems.
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R
Rating: 1 out of 5
The package was promised the next day. It arrived a week later. Unfortunately, I was on vacation. When I wanted to pick it up today, it had already been sent back to you. I would like a solution. It was for a birthday gift and I was left empty-handed.
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Response from 1001hobbies
Hello Robin,
Thank you for taking the time to share your feedback with us.
In order for us to review your situation and assist you as best as we can, we kindly ask you to contact us at the following email address: [email protected].
Our team is happy to help you further.
Best regards,
The 1001hobbies team
Thank you for taking the time to share your feedback with us.
In order for us to review your situation and assist you as best as we can, we kindly ask you to contact us at the following email address: [email protected].
Our team is happy to help you further.
Best regards,
The 1001hobbies team
M
Rating: 5 out of 5
Fast, compliant and well packaged
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A
Rating: 5 out of 5
Satisfied with shipping, quality and services
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F
Rating: 1 out of 5
Very average: I received an incomplete package after a long time. However, 2 complete packages were shipped very quickly.
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Response from 1001hobbies
Hello François,
Thank you for taking the time to share your experience. We understand your disappointment regarding the incomplete package and the delivery time. We invite you to contact us directly at the following address: [email protected] so that we can find a solution together.
Best regards,
The 1001hobbies team
Thank you for taking the time to share your experience. We understand your disappointment regarding the incomplete package and the delivery time. We invite you to contact us directly at the following address: [email protected] so that we can find a solution together.
Best regards,
The 1001hobbies team
J
Rating: 5 out of 5
Serious site, shipment made within the expected deadlines and in accordance with my expectations
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M
Rating: 5 out of 5
Professional seller, materials ok
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A
Rating: 5 out of 5
Wide selection of available products. Good prices. Fast shipping.
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D
Rating: 5 out of 5
Fast shipping, products ok.
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H
Rating: 5 out of 5
Nothing to say - as always
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D
Rating: 5 out of 5
Deadline respected and reliability of packages
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J
Rating: 5 out of 5
All good, the package has been received without problems.
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L
Rating: 5 out of 5
Very good
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C
Rating: 1 out of 5
Everything is wrong, I made a complaint and they do not respond, I do not recommend it at all
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Response from 1001hobbies
Hello Carlos,
Thank you for taking a few minutes to share your opinion.
In order for us to review your situation and provide you with the appropriate assistance, we invite you to contact us at the following address: [email protected].
Our team will be happy to assist you.
Sincerely,
The 1001hobbies team.
Thank you for taking a few minutes to share your opinion.
In order for us to review your situation and provide you with the appropriate assistance, we invite you to contact us at the following address: [email protected].
Our team will be happy to assist you.
Sincerely,
The 1001hobbies team.
M
Rating: 5 out of 5
Delivery as expected and fast
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Y
Rating: 5 out of 5
No worries.
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G
Rating: 5 out of 5
Excellent, thank you
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P
Rating: 5 out of 5
-
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G
Rating: 4 out of 5
Great products Good and fast shipping arrived earlier than expected I will take other products
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P
Rating: 5 out of 5
old figurines but very fragile and brittle spare parts when separating from the sprue with a small scale that does not favor painting but in the end a beautiful result with a lot of glue!
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L
Rating: 5 out of 5
Serious shop. Package was perfect. Perfect product. Thank you.
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F
Rating: 1 out of 5
Poor after-sales service. The order never arrived, they do not respond. I requested a refund and nothing. Beware of this page....
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Response from 1001hobbies
Hello,
Thank you for taking a few minutes to share your opinion.
In order for us to review your situation and provide you with the appropriate assistance, we invite you to contact us at the following address: [email protected].
Our team will be happy to assist you.
Sincerely,
The 1001hobbies team
Thank you for taking a few minutes to share your opinion.
In order for us to review your situation and provide you with the appropriate assistance, we invite you to contact us at the following address: [email protected].
Our team will be happy to assist you.
Sincerely,
The 1001hobbies team
J
Rating: 1 out of 5
6 months to receive my order, and I had to contact them myself to tell me there was a problem, zero commitment to the customer and a disregard that I hadn't seen in a company for a long time, on top of that it's the typical company that constantly has ads but then performs poorly, so they invest in advertising but then don't care about the service they offer, buy anywhere else
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Response from 1001hobbies
Hello Javier,
Thank you for taking a few minutes to share your opinion.
In order for us to review your situation and provide you with the appropriate assistance, we invite you to contact us at the following address: [email protected].
Our team will be happy to assist you.
Sincerely,
The 1001hobbies team
Thank you for taking a few minutes to share your opinion.
In order for us to review your situation and provide you with the appropriate assistance, we invite you to contact us at the following address: [email protected].
Our team will be happy to assist you.
Sincerely,
The 1001hobbies team
J
Rating: 5 out of 5
Excellent
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M
Rating: 5 out of 5
itme shipped in fantastic condition and showed up super fast very happy!
G
Rating: 5 out of 5
Order was handled well and quickly. Communication was very clear. Items arrived in impeccable condition.
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H
Rating: 5 out of 5
During the first shipment, there were problems, but that was due to the transport service provider and not 1001. After contacting 1001's support, the shipment arrived well packaged. Top
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D
Rating: 5 out of 5
Timely service
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A
Rating: 5 out of 5
Perfect!
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J
Rating: 5 out of 5
Very fast thank you
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B
Rating: 4 out of 5
as expected
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D
Rating: 5 out of 5
Fast and careful delivery. I recommend
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N
Rating: 5 out of 5
I got what I order and then some. Very good buisness.
G
Rating: 5 out of 5
Delivery in accordance with the order and very fast delivery
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F
Rating: 5 out of 5
Well-prepared package and arrived within the expected time. Bravo and thank you
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E
Rating: 5 out of 5
Small supply issues with the suppliers. But in the end, everything went super well. Impeccable commercial listening. All with a smile and extreme courtesy. I highly recommend!
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S
Rating: 5 out of 5
perfect what more to say
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