Customer reviews of 1001hobbies

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4,2 /5
Overall rating: 4,2 out of 5
Based on 40 295 published reviews

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1, 4 and 5 stars

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Yves L.
Rating: 5 out of 5
following a purchase from 31/10/2024
Well-designed, clear and precise site
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Response from 1001hobbies
Thank you very much for your feedback! We are delighted that our site has satisfied you with its clarity and precision. Don't hesitate to come back for your next orders!
B
Bernard V.
Rating: 5 out of 5
following a purchase from 01/11/2024
Fast, responsive when there is a delay, the only drawback is the "maquette" catalog, which is not very expensive and not always up to date in terms of new products.
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Response from 1001hobbies
Thank you for your constructive feedback! We're delighted that you've appreciated the responsiveness of our service. Concerning the "model" catalog, we understand your comment and will take your suggestions into account to improve it, by updating the new items. See you soon for new orders!
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Patrice L.
Rating: 5 out of 5
following a purchase from 08/11/2024
Fast delivery, very good product
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Response from 1001hobbies
Thank you very much for your positive feedback! We're pleased that the delivery was quick and that you were satisfied with the product. See you soon for new orders!
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Massimo M.
Rating: 5 out of 5
following a purchase from 10/10/2024
The products were perfect and matched the descriptions. The shipping costs good and the timing acceptable.Thank you
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Response from 1001hobbies
Thank you very much for your feedback! We are glad that the products met your expectations and the delivery went smoothly. See you soon on 1001HOBBIES!
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alessandro L.
Rating: 5 out of 5
following a purchase from 22/10/2024
The package also arrived quickly, I recommend 1001HOBBIES
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Response from 1001hobbies
Thank you very much for your positive feedback! We are glad that you are satisfied with the speed of delivery. Please do not hesitate to come back to us for your next orders. See you soon on 1001HOBBIES!
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luisa R.
Rating: 5 out of 5
following a purchase from 30/10/2024
all the figures are very detailed
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Response from 1001hobbies
Thank you for your comment! We are happy that you appreciate the level of detail in the figures. If you need more information or have any questions, please feel free to contact us!
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gilbert P.
Rating: 5 out of 5
following a purchase from 12/11/2024
good site, good deadlines, that's good
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Response from 1001hobbies
Thank you for your feedback! We're delighted that everything lived up to your expectations. See you soon!
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Deirdre R.
Rating: 4 out of 5
following a purchase from 30/10/2024
My only issue was shipping. The box came destroyed. Semi taped by USPS on one end and totally open on the other. I was worried as I opened thinking the smaller items had plenty of room to slip out, but to my delight, the order was intact. It had a good amount of brown packaging paper. I’m sure that is why nothing was able to escape. Im are my grandson will enjoy completing this model.
Response from 1001hobbies
Thank you for sharing your feedback! We're sorry to hear about the condition of the box upon arrival. It's great to know that despite the packaging issues, everything arrived intact and your order was well protected with the packaging paper. We hope your grandson enjoys completing the model! If you need anything else, feel free to reach out.
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Cyrille L.
Rating: 5 out of 5
following a purchase from 09/11/2024
Perfect I recommend fast care
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Response from 1001hobbies
Thank you very much for your feedback! We're glad everything went well. See you soon for new orders!
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eric C.
Rating: 5 out of 5
following a purchase from 04/11/2024
The site is very well-stocked, with a wide choice. Ordering is easy and delivery times are very reasonable. Nickel .
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Response from 1001hobbies
Thank you for your feedback! We're delighted you enjoyed your experience. If there's anything you need, please don't hesitate to come back to us. See you soon for your next order!
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Yannick A.
Rating: 5 out of 5
following a purchase from 12/11/2024
Everything perfect
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Response from 1001hobbies
Great, thank you so much for your positive feedback! ️ See you next time!
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H. L.
Rating: 5 out of 5
following a purchase from 22/10/2024
Delivery took a very long time for 3 sheets of stickers. It also didn't need to be sent specially by registered mail for me.
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Response from 1001hobbies
Thank you so much for your feedback! We understand that the long delivery time for the stickers was annoying, and we'll take your comments about the registered mail. We will do our best to improve the delivery speed for next time!
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Renaud P.
Rating: 5 out of 5
following a purchase from 02/11/2024
Very professional.
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Response from 1001hobbies
Thank you for the compliment! We always strive to provide quality service. See you soon for new orders!
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Annie M.
Rating: 5 out of 5
following a purchase from 30/10/2024
Meticulous order To be recommended Delivery times respected
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Response from 1001hobbies
Thank you very much for your positive feedback! We are delighted that your order lived up to your expectations. Please do not hesitate to come back to us for future orders. See you soon!
J
Jean- pierre G.
Rating: 5 out of 5
following a purchase from 22/10/2024
Highly representative models
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Response from 1001hobbies
Thank you for your feedback! We're delighted that the models meet your expectations. If you require any further items or assistance, please do not hesitate to contact us. We hope to see you soon!
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Jacqueline D.
Rating: 4 out of 5
following a purchase from 04/11/2024
The delivery was a little long, but I received it well. However, the battery assembly is faulty, the wires are reversed, so I had to cut the wires and adapt them to my device with tape (comparison made with the original product).
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Response from 1001hobbies
Thank you for your detailed feedback . Your satisfaction is our top priority!
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Eric M.
Rating: 5 out of 5
following a purchase from 24/10/2024
Well done site, delivery on D17, suitable packaging.
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Response from 1001hobbies
Thank you for your feedback! We're glad you liked our site and that the delivery and packaging met your expectations. See you soon for your next order!
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Carlo S.
Rating: 5 out of 5
following a purchase from 31/10/2024
All perfect
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Response from 1001hobbies
Thank you for your positive feedback! We are glad that everything is perfect. See you soon for another order!
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Luca B.
Rating: 5 out of 5
following a purchase from 15/10/2024
Package arrived early
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Response from 1001hobbies
Thank you for your feedback! We are glad that your package arrived earlier than expected. If you need anything else, please don't hesitate to contact us!
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Luca B.
Rating: 5 out of 5
following a purchase from 16/10/2024
The package arrived promptly and in excellent condition
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Response from 1001hobbies
Thank you for your feedback! We are glad that the package arrived quickly and in perfect condition. Please don't hesitate to contact us for any other inquiries!
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Roberto G.
Rating: 4 out of 5
following a purchase from 23/10/2024
Great service, excellent communication and marked professionalism.
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Response from 1001hobbies
Thank you so much for your feedback! We are happy that you are satisfied with our service, communication and professionalism. We remain at your disposal for any other needs!
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Alexis O.
Rating: 5 out of 5
following a purchase from 02/11/2024
Hello, I was very satisfied with the delivery of my products, because they arrived on time, the goods well packaged and therefore well protected.
See you next time, Kind regards
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Response from 1001hobbies
Hello, Thank you for your positive feedback! We're delighted that your experience lived up to your expectations, with on-time delivery and carefully protected products. We look forward to working with you on future orders! Sincerely yours, The 1001Hobbies team
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Marangoni M.
Rating: 5 out of 5
following a purchase from 07/11/2024
..........
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Gilles C.
Rating: 5 out of 5
following a purchase from 20/10/2024
I have always been very satisfied with my purchases on 1001hobbies .
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Response from 1001hobbies
Thank you very much for your loyalty and your positive feedback! It motivates us to continue offering you the best possible service. See you soon for a new order!
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Giuseppe V.
Rating: 5 out of 5
following a purchase from 05/11/2024
Punctual and accurate in shipping. The items purchased online matched the description perfectly. Recommended.
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Response from 1001hobbies
Thank you for your feedback! We are happy that the order was accurate and in accordance with the description. Your recommendation is greatly appreciated. If you need anything in the future, please feel free to contact us.
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Marco B.
Rating: 1 out of 5
following a purchase from 17/10/2024
Very bad it says on the website how much is still in stock then they say it is out of stock
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Response from 1001hobbies
We are very sorry you had this experience. . We understand your frustration and will investigate further internally to ensure this does not happen in the future. Please do not hesitate to contact us for further assistance, we would be happy to resolve this issue for you!
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Anna-Katharina J.
Rating: 5 out of 5
following a purchase from 18/09/2024
Everything was great, always happy to return.
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Response from 1001hobbies
Thank you very much for your great feedback! We are delighted that you are satisfied again. We are already looking forward to your next visit!
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Dianne V.
Rating: 5 out of 5
following a purchase from 07/10/2024
quick delivery
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Response from 1001hobbies
Thanks for your feedback! Glad the delivery was quick! Until next time!
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thomas D.
Rating: 1 out of 5
following a purchase from 15/10/2024
Only problems with this site I received 1 product out of 2 but that was none of the 2 products I ordered and 0 refunds...
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Response from 1001hobbies
We are very sorry for this situation and the inconvenience it has caused. We understand your frustration with this error. Please rest assured that your order is being processed and will be refunded as soon as possible. We thank you for your patience and remain at your disposal should you have any questions.
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maxime A.
Rating: 5 out of 5
following a purchase from 13/10/2024
At the top
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Response from 1001hobbies
Thank you very much! We always aim to please. See you soon!
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Stefan Z.
Rating: 5 out of 5
following a purchase from 23/10/2024
Received everything in good condition and fast too. I am very happy with the items sent and am already looking at what the next order will be.
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Response from 1001hobbies
How nice to hear that everything arrived in good condition and quickly! We are glad you are happy with your order and look forward to your next order!
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Nicolas C.
Rating: 5 out of 5
following a purchase from 07/11/2024
Fast and efficient.
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Response from 1001hobbies
Thank you for your feedback! We're delighted to have met your expectations. See you soon for another quick and efficient order!
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Aurore V.
Rating: 1 out of 5
following a purchase from 12/10/2024
My order arrived incomplete after an eternally extended delivery time of over a month. I still haven't received any feedback from customer service regarding this order and the lack of a product.
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Response from 1001hobbies
We are sorry to hear that your order has been so delayed and has arrived incomplete. We understand that the long wait and lack of follow-up is frustrating. Please be assured that we are taking your situation into account and will immediately contact our customer service department for priority follow-up. We thank you for your patience and apologize for the inconvenience. We remain available for any further questions and to ensure that you receive your complete order as quickly as possible.
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Maximo M.
Rating: 5 out of 5
following a purchase from 07/10/2024
Interesting models with good prices+shipping costs
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Response from 1001hobbies
Thank you for your comment! We are glad you find our models and competitive prices interesting. We are here to offer the best experience, we hope to see you again soon!
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Mauro T.
Rating: 5 out of 5
following a purchase from 10/10/2024
Everything perfect and in very short time
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Response from 1001hobbies
Thank you so much for your feedback! We are happy that everything went perfectly and on time. See you soon for another positive experience!
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Robert F.
Rating: 1 out of 5
following a purchase from 23/10/2024
Order placed on Tuesday and expected to be delivered on Thursday. Delay reported immediately. Half of order received 10 days later. Other half cancelled and PROMISE of refund (pending).
Blatant lack of professionalism. Take a leaf out of AMAZON's book (for the better). I will not order again. I hope to be reimbursed for half my order soon. A site to forget.
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Response from 1001hobbies
We sincerely apologize for this disappointing experience and fully understand your frustration. This delay and partial cancellation of your order does not reflect the level of service we strive to maintain. Please be assured that your refund is on its way and that we are doing our utmost to speed up the process. We thank you for your patience and your feedback, which will help us to improve our services. Please do not hesitate to contact us again for any necessary follow-up.
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LIONEL P.
Rating: 5 out of 5
following a purchase from 29/10/2024
Very complete site with many references. Deliveries are fast and conform to orders.
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Response from 1001hobbies
Thank you very much for your positive feedback! We are delighted that you are satisfied with the diversity of our references and the speed of our deliveries. It's a pleasure to count you among our customers! Please do not hesitate to contact us again if you have any questions or special requirements. See you soon!
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André L.
Rating: 4 out of 5
following a purchase from 17/09/2024
The scales of the models are not always marked, but there is great diversity.
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Response from 1001hobbies
Thank you for your feedback! We've taken careful note of your comment about the lack of clear indication of scales on certain models. This is an important point, and we'll be working on improving it to offer even greater transparency. In the meantime, we're delighted that you like the diversity of our offer! If you have any other suggestions or questions, please let us know. We hope to see you soon!
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loane L.
Rating: 4 out of 5
following a purchase from 05/11/2024
Great! Some parts are quite fragile and can't be twisted ad infinitum: you have to get the hang of it pretty quickly. Also, the coloured coatings flake off easily if you make a wrong move, which adds a little challenge.
Very fun to make and easy-to-follow instructions!
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Response from 1001hobbies
Thank you for your detailed feedback! We're delighted that you enjoyed the experience, despite the minor challenges encountered with some parts. It's true that some models can require a little care, but that's also part of the charm of the assembly! ️ Don't hesitate to let us know about your next creations, and see you soon for new adventures!
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Claude M.
Rating: 5 out of 5
following a purchase from 01/11/2024
Careful packaging Delivery on time
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Response from 1001hobbies
Thank you very much for your positive feedback! We are delighted that the packaging was handled with care and that delivery times were respected. If you have any further questions or requirements, please do not hesitate to contact us. See you soon!