English 
D
Rating: 5 out of 5
Very good
Translated reviews
Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 296 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 1, 4 and 5 stars
Reset filtersH
Rating: 5 out of 5
Neat delivery and good price. I will definitely buy here again!
Translated reviews
Response from 1001hobbies
Thank you for your positive feedback! We are glad the delivery was neat and the price pleased you. We look forward to welcoming you again! Kind regards,
A
Rating: 5 out of 5
for the sake of clarity
Translated reviews
R
Rating: 4 out of 5
no comment
Translated reviews
Response from 1001hobbies
Thank you for your feedback. We will do our utmost to ensure that your next experience is worthy of 5 stars. Best regards,
D
Rating: 4 out of 5
Perfect order tracking as always
Translated reviews
Response from 1001hobbies
Thank you for your positive feedback! We are delighted to hear that the order tracking is perfect as always. We'll do everything we can to make your next experience a 5-star one. We hope to see you soon!
M
Rating: 5 out of 5
Very serious, commercial and choice!
Translated reviews
Response from 1001hobbies
Thank you very much for your positive review! We're delighted to know that you find our service to be serious and commercial, and that you appreciate our wide choice of products. See you soon for your next orders!
T
Rating: 4 out of 5
No problem, very responsive.
Translated reviews
Response from 1001hobbies
Thank you for your positive feedback! We are delighted to hear that you experienced no problems and that our team was very responsive. We will do our utmost to ensure that your next experience is worthy of 5 stars. We hope to see you soon!
A
Rating: 5 out of 5
Fast delivery, items conform.
Translated reviews
Response from 1001hobbies
Thank you for your positive feedback! We're glad you found the delivery fast and the items as you expected. See you soon for your next orders! Best regards,
T
Rating: 5 out of 5
Very good, impeccable service, careful and attentive. I recommend
Translated reviews
Response from 1001hobbies
Thank you very much for your positive review! We are delighted that you are satisfied with our careful and attentive service. Thank you for your recommendation and see you soon! Best regards,
L
Rating: 5 out of 5
Always very clean-shaven
Translated reviews
Response from 1001hobbies
Thank you very much for your positive feedback!
C
Rating: 5 out of 5
Slight lack of information and visibility on pre-order delivery date extensions
Translated reviews
Response from 1001hobbies
Thank you for your constructive feedback. We apologize for the lack of information and visibility regarding the postponement of pre-order delivery dates. We will work to improve communication on these aspects to offer you a better experience in the future. Thank you for your understanding and patience.
J
Rating: 5 out of 5
Great, fast delivery. I recommend
Translated reviews
Response from 1001hobbies
Thank you for your wonderful feedback! We are delighted that you found the delivery fast and that you recommend our services. See you soon!
J
Rating: 5 out of 5
Very good. Goods as expected. Very competitive price.
Translated reviews
Response from 1001hobbies
Thank you for your positive feedback! We're delighted that the merchandise met your expectations and that you found our prices competitive. We look forward to serving you again!
S
Rating: 5 out of 5
Perfect, fast shipping. Wide selection.
Translated reviews
Response from 1001hobbies
Thank you for your feedback! We are delighted that you found the shipping fast and appreciated our wide selection of products. See you soon for your next orders!
A
Rating: 5 out of 5
Well-packaged and delivered promptly, with one small downside: the prices could be more carefully considered.
Translated reviews
Response from 1001hobbies
Thank you for your feedback! We're glad you found your order well packaged and delivered promptly. We take into account your remark about the prices and we always try to find ways to offer the best possible value for money. Thank you again for your constructive comments and your confidence!
C
Rating: 5 out of 5
Very good product
Translated reviews
Response from 1001hobbies
Thank you for your feedback! We're delighted that you're happy with the Nieuport 17. If you need any help with your models or have any other questions, please don't hesitate to contact us. See you soon, and happy building!
J
Rating: 5 out of 5
Perfect, absolutely nothing to complain about. Only Chronopost was a little faulty.
Translated reviews
Response from 1001hobbies
Thank you very much for your positive feedback! We are delighted that everything was perfect for you. We are sorry for the problems with Chronopost. We will take note of your comment to ensure that this type of problem does not recur in the future. Thank you again for your confidence!
J
Rating: 4 out of 5
I only give 4 stars because your site is great but ................the box you use for delivery sucks. Delivery scheduled for July 4 and postponed from day to day to end up transiting via colissimo. Otherwise the quality of the order is great.
Translated reviews
Response from 1001hobbies
Thank you for your feedback and honesty. We are delighted that you find our site and the quality of our products great! We are sorry for the inconvenience with the delivery. We will work on this point to improve our service and avoid this kind of situation in the future. Thank you for your understanding and patience.
J
Rating: 5 out of 5
Nothing to complain about, perfect.
Translated reviews
Response from 1001hobbies
Thank you so much for your feedback! We are delighted to hear that everything was perfect for you. We look forward to serving you again!
M
Rating: 5 out of 5
Very good service and wide selection
Translated reviews
Response from 1001hobbies
Thank you very much for your feedback! We're glad you appreciate our service and our wide selection of products. We look forward to hearing from you!
A
Rating: 5 out of 5
Very good
Translated reviews
J
Rating: 5 out of 5
everything is perfect.
Translated reviews
Response from 1001hobbies
We look forward to serving you again!
C
Rating: 5 out of 5
Fast, impeccable service
Translated reviews
Response from 1001hobbies
Thank you very much for your feedback! We are delighted to hear that you found our service fast and impeccable. We look forward to serving you again!
P
Rating: 4 out of 5
The ordering process was satisfactory, as was the delivery time. The minus star is justified by the packaging of the items: soft, deformed cardboard, half-opened and barely sealed with transparent adhesive. Fortunately, all the items were present.
Translated reviews
Response from 1001hobbies
Thank you for your detailed feedback! We are happy to hear that you are satisfied with the ordering process and delivery time. We are sorry to hear that the packaging of the items was not up to your expectations. We will work to improve the quality of our packaging to avoid these inconveniences in the future. If you have any other suggestions or needs, please do not hesitate to contact us. Thank you for your trust and understanding.
R
Rating: 5 out of 5
Very efficient and perfectly compliant.
Translated reviews
Response from 1001hobbies
Thank you very much for your great feedback! We are delighted to know that you were satisfied with our service and that everything was in perfect order. Don't hesitate to come back to us for your next purchases! We hope to see you soon!
M
Rating: 5 out of 5
Problem-free purchase process, including payment; item exactly as described, fast delivery
Translated reviews
Response from 1001hobbies
Thank you very much for your positive feedback! We are very pleased to hear that the purchase went smoothly, the payment was hassle-free and the delivery was quick. We look forward to serving you again soon! Best regards
M
Rating: 5 out of 5
good condition of equipment and fast shipping, efficient carrier. MS
Translated reviews
Response from 1001hobbies
Thank you very much for your positive feedback! We are delighted to hear that you are satisfied with the condition of the equipment and the speed of shipping. We work with efficient carriers to ensure the best possible experience for our customers. Please do not hesitate to contact us again if you have any further needs or questions. Best regards,
E
Rating: 4 out of 5
Large selection of models, but the products are not sufficiently protected for transport.
Translated reviews
Response from 1001hobbies
Hello, Thank you for taking the time to share your review. We are delighted that you appreciate our wide selection of models. Regarding the protection of the products during transport, we are sorry to hear that this was not up to your expectations. Your feedback is valuable and we will be taking steps to improve the packaging of our products to ensure better protection. Please do not hesitate to contact us directly if you have any specific questions or problems. Thank you for your understanding and trust. Yours faithfully
N
Rating: 1 out of 5
Not good !!! The packaging was not good so the item arrived damaged
Translated reviews
Response from 1001hobbies
We are very sorry to hear that your item arrived damaged due to inadequate packaging. We understand your disappointment with this. An email has been sent to our team to resolve the issue as soon as possible. We will take all necessary steps to rectify this situation and ensure that this does not happen again in the future. We sincerely apologize for this inconvenience. If you have any further questions or need additional assistance, please contact us directly. Thank you for your understanding and patience. Yours sincerely,
A
Rating: 4 out of 5
I got the item in and in neat condition.
Translated reviews
Response from 1001hobbies
That's great to hear! Glad you received the item in good condition. If you have any questions or if there is anything we can help with, feel free to let us know. We are always here for you. Thanks for your feedback and have fun with your item! Sincerely,
F
Rating: 5 out of 5
Fast delivery, problem-free processing Gladly again
Translated reviews
Response from 1001hobbies
Thank you very much for your feedback! We are very pleased to hear that you were satisfied with the fast delivery and hassle-free transaction. Your satisfaction is important to us and we look forward to welcoming you back in the future. If you have any further questions or need assistance, please do not hesitate to contact us. Please do not hesitate to contact us. Thank you again and see you next time! Best regards,
X
Rating: 5 out of 5
Very good.
Translated reviews
Response from 1001hobbies
Thank you very much for your feedback! We are delighted to know that your order is in order and that everything went smoothly. Your satisfaction is our top priority. If you have any further questions or needs, please don't hesitate to contact us. We're here to help! Thanks again and see you soon!
T
Rating: 5 out of 5
Very fast shipping
Translated reviews
Response from 1001hobbies
Thank you for your feedback! We're delighted to hear that you found our shipping very fast. Your satisfaction is our priority, and we aim to provide efficient service every time. If you have any further questions or need assistance, please feel free to reach out. We're here to help! Thank you again and have a great day! Best regards,
V
Rating: 5 out of 5
Fast delivery Serious company
Translated reviews
Response from 1001hobbies
Thank you very much for your positive feedback! We are delighted to know that you found our shipment fast and that you consider our company to be serious. Your satisfaction is our priority. If you have any further questions or needs, please do not hesitate to contact us. We're here to provide you with the best possible service! Thanks again and see you soon!
M
Rating: 4 out of 5
very responsive customer service.
Translated reviews
Response from 1001hobbies
Thank you very much for your positive comments about our customer service! We're happy to hear that you found our team responsive. Your satisfaction is our top priority, and we will do everything we can to ensure that you have a perfect experience with us. If you have any further questions or needs, please don't hesitate to contact us. We're here to help! Thank you again for your confidence, and see you soon!
C
Rating: 5 out of 5
Order well packaged, arrived on time. Didn't fit in letterbox, employee rang the bell. Very good service.
Translated reviews
Response from 1001hobbies
Thank you very much for your positive feedback! We are delighted that your order was well packaged and arrived on time. It's great to know that our delivery man rang to hand you your parcel despite its size! Your satisfaction is our priority. If you have any further questions or needs, please don't hesitate to contact us. We're here to help! Thanks again and see you soon!
S
Rating: 5 out of 5
Very good follow-up ok
Translated reviews
Response from 1001hobbies
Thank you very much for your positive feedback on our follow-up! We are delighted to hear that you have found our service to be very well monitored. Your satisfaction is our priority, and we are here to assist you every step of the way. If you have any further questions or needs, please don't hesitate to contact us. We're here to help! Thanks again and see you soon!
S
Rating: 1 out of 5
Very poorly protected figurine, the box arrived very damaged in addition to a not very fast delivery time. A real shame, I don't recommend it at all.
Translated reviews
Response from 1001hobbies
We are very sorry to hear that your figurine arrived poorly protected and that the box was badly damaged. Furthermore, we understand that the delivery time was not up to your expectations. We have taken note of your concerns and have sent you an e-mail with our apologies. We understand your disappointment and thank you for your understanding. Your satisfaction is very important to us and we will do our utmost to resolve this situation to the best of our ability.
D
Rating: 5 out of 5
ALL OK
Translated reviews
Response from 1001hobbies
️
A
Rating: 5 out of 5
Very serious service. Fast and efficient. Bravo !
Translated reviews
Response from 1001hobbies
Thank you very much for your positive feedback! We are delighted that you have found our service to be reliable, fast and efficient. Your satisfaction is our greatest reward. Bravo to you too for your confidence! If you have any further questions or needs, please don't hesitate to contact us. We're always here to help!