1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
A very good online store where you can find everything. From the selection to the order and delivery to my home, everything was PERFECT. 5 stars
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Antje W.
Rating: 5 out of 5
following a purchase from 22/04/2024
Order went well, delivery on the specified date and a good price. Everything was perfect.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Kris S.
Rating: 1 out of 5
following a purchase from 09/04/2024
Number of parts not received and also still have not had money back.
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Aime P.
Rating: 1 out of 5
following a purchase from 22/04/2024
It all took too long I got at least 2 or 3 messages your order will be delivered today, and then some later our apologies there is something intervened 1 time I can understand it but several times come on hey guys play with someone else's feet . And of course I'm in a bad mood on 1001 . No they should not knock on my door anymore there are plenty of serious traders.
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Jan V.
Rating: 5 out of 5
following a purchase from 19/05/2024
Super fast delivery, wide choice
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Leonarde F.
Rating: 5 out of 5
following a purchase from 14/05/2024
To see my grandson's eyes light up at your collections speaks volumes about the quality of your products. Well done! I'll definitely be back.
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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Laurent V.
Rating: 5 out of 5
following a purchase from 29/04/2024
Easy ordering, fast delivery niclel
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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Eric C.
Rating: 4 out of 5
following a purchase from 18/04/2024
Plenty of choice, attention to price and packaging.
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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Didier R.
Rating: 5 out of 5
following a purchase from 19/05/2024
Everything was perfect.
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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Hervé S.
Rating: 5 out of 5
following a purchase from 22/05/2024
Pick Up delivery took almost 24 hours. That's why I'm giving it top marks. On the other hand, in my order, I found an item that was much cheaper, even with cross-border shipping, on a Belgian site with the same reputation as yours. But since I didn't compare all the items, I'll let it slide as an exception, and won't hold it against you...
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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Bernard D.
Rating: 5 out of 5
following a purchase from 13/05/2024
Seriousness in order processing. Exemplary follow-up. To be recommended.
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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Simon K.
Rating: 4 out of 5
following a purchase from 23/04/2024
Great site. Fast delivery.
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Maarten S.
Rating: 5 out of 5
following a purchase from 04/05/2024
Clear and product meets expectations
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Joaquín R.
Rating: 5 out of 5
following a purchase from 12/05/2024
I am already assembling the ship, I am putting led light inside, it will be illuminated by all the windows, I have done this in other ship models and they look nicer.
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Response from 1001hobbies
Looks like an exciting project. Adding LED lights inside the boat to illuminate all the windows is a great idea. Not only would it add a touch of realism, but it would also highlight the details of the model, making it even more impressive. We can't wait to see the final result of your work. Feel free to share photos when you've finished it.
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Loic C.
Rating: 5 out of 5
following a purchase from 15/05/2024
no comment
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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Jeff C.
Rating: 5 out of 5
following a purchase from 19/04/2024
order delivered on time.
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Luc S.
Rating: 5 out of 5
following a purchase from 14/04/2024
Very satisfied;
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Jean Pascal D.
Rating: 5 out of 5
following a purchase from 15/05/2024
Time limit
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Jost F.
Rating: 5 out of 5
following a purchase from 11/05/2024
Everything is fine, gladly again.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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I. G.
Rating: 5 out of 5
following a purchase from 11/05/2024
Just right
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Olivier B.
Rating: 4 out of 5
following a purchase from 05/05/2024
Communication out of sync with colissimo delivery.
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Gerd R.
Rating: 5 out of 5
following a purchase from 13/05/2024
Everything as ordered, gladly again
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Jean V.
Rating: 5 out of 5
following a purchase from 09/05/2024
it's perfect, correct price, fast shipping, good quality model.
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Domenico N.
Rating: 1 out of 5
following a purchase from 06/03/2024
Missing product for an order, I ask for a refund and after a month and numerous emails they tell me that the bank wants my documents, not having paid through any bank I ask which bank they refer to but they never replied
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Wolfgang S.
Rating: 5 out of 5
following a purchase from 19/04/2024
Fast delivery
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Armand R.
Rating: 5 out of 5
following a purchase from 23/04/2024
Very good, impeccable service, careful and attentive. I recommend it!
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Henri S.
Rating: 5 out of 5
following a purchase from 26/04/2024
Excellent service. Clean. Fast. Very affordable.
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Chantal A.
Rating: 4 out of 5
following a purchase from 23/04/2024
Quickly received and in good condition But this model was impossible to glue as the parts were very small
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Marc R.
Rating: 4 out of 5
following a purchase from 22/04/2024
Extremely fast, great selection, some brands too expensive compared with other sales sites, otherwise it would have been 5 stars.
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Denis S.
Rating: 5 out of 5
following a purchase from 18/04/2024
good choice and good opportunities for 50% products
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Didier D.
Rating: 5 out of 5
following a purchase from 09/05/2024
Super good. I recommend it.
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Gaelle W.
Rating: 5 out of 5
following a purchase from 06/05/2024
A helpful and available team, who helped me finalize my order as quickly as possible!
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Patrick M.
Rating: 5 out of 5
following a purchase from 02/04/2024
Very good, impeccable service, careful and attentive. I recommend it!
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María S.
Rating: 1 out of 5
following a purchase from 23/04/2024
I do not recommend anyone to buy here. It is the third time that they ask for the order, I placed the order two months ago, the order did not arrive, one call after another, twenty thousand emails a day, no one knew anything, after losing a lot of time and strength I get them to send me another one which NEVER ARRIVES, I make a thousand calls again and after getting a response from one of them, they spoke to me terribly and either I spoke to them in English or they did not answer me, which left me no other choice but to make the best I could and I knew they would send me a THIRD ORDER for which I have no follow-up, no confirmation email or anything, I have never seen anything like this in my life. It should be reportable and this is already the next option in the consumer service office.
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Response from 1001hobbies
Dear customer, We are very sorry for the inconvenience you experienced with your order and we fully understand your frustration. We would like to offer our sincerest apologies for this incident. We take your comments very seriously and will work to improve our communication and responsiveness. We have found a solution to this situation. We understand that this has been a very disappointing experience for you and would like to thank you for your patience. Sincerely
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Remi V.
Rating: 4 out of 5
following a purchase from 22/04/2024
Very fast delivery. Well-stocked catalog
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Jose Luis M.
Rating: 5 out of 5
following a purchase from 28/04/2024
All great
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
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Jean-Pierre D.
Rating: 5 out of 5
following a purchase from 29/04/2024
Shipment arrived complete and in perfect condition.
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Bertrand C.
Rating: 5 out of 5
following a purchase from 10/05/2024
Fast, compliant and good advice. Excellent choice.
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Matteo F.
Rating: 4 out of 5
following a purchase from 03/05/2024
Due to problems with the courier company it took more than a month but I had to solicit the shipment myself
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Response from 1001hobbies
We are sorry to hear that you had problems with the courier service. We understand that this can be frustrating and apologize for any inconvenience caused. We appreciate your patience and understanding in this situation. If you need further assistance or have any other concerns, please do not hesitate to contact us. Thank you for your continued support
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Bernard B.
Rating: 5 out of 5
following a purchase from 27/04/2024
Perfect item, fast and accurate delivery, clear instructions, nothing to complain about, EVERYTHING is OK: "1001 HOBBIES" five stars, or more!
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Response from 1001hobbies
Thank you so much for your complimentary feedback!
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