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T
Rating: 5 out of 5
Very good quality and attention to detail. I am very satisfied.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 683 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 1, 4 and 5 stars
Reset filtersF
Rating: 5 out of 5
All in order
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F
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
My order was delivered on time, complete and well packed. I would recommend this company and certainly use them again. Alan James. Wales UK
A
Rating: 1 out of 5
The product ordered does not match my order
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Response from 1001hobbies
Hello Ayad,
We are sincerely sorry to learn that the product you received does not match your order. To resolve this issue as best as possible, we invite you to contact us directly at the email address [email protected] so that we can assist you.
Best regards,
The 1001hobbies team.
We are sincerely sorry to learn that the product you received does not match your order. To resolve this issue as best as possible, we invite you to contact us directly at the email address [email protected] so that we can assist you.
Best regards,
The 1001hobbies team.
R
Rating: 5 out of 5
Perfect
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J
Rating: 5 out of 5
Requested products and excellent delivery time…
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S
Rating: 5 out of 5
It is still good. This time they took longer, the packaging is excellent.
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G
Rating: 4 out of 5
Everything is great, just a bit long for delivery times.
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J
Rating: 5 out of 5
Everything is correct, also they modified an order I made where I made a mistake in the selection at one point. I will buy again when I need something
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E
Rating: 1 out of 5
My order hasn't arrived
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Response from 1001hobbies
Dear Elias,
We regret that your order has not arrived. We invite you to contact our customer service at [email protected] so that we can help you resolve this situation as soon as possible. We appreciate your understanding and are here to assist you.
Sincerely,
The 1001hobbies team.
We regret that your order has not arrived. We invite you to contact our customer service at [email protected] so that we can help you resolve this situation as soon as possible. We appreciate your understanding and are here to assist you.
Sincerely,
The 1001hobbies team.
S
Rating: 5 out of 5
Satisfied with the order
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F
Rating: 5 out of 5
Perfect shopping experience. Recommended
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L
Rating: 5 out of 5
Fully satisfied with my purchase
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Y
Rating: 5 out of 5
Site offering a very large selection of airbrush paint brands, although a bit more expensive than on other sites. All the desired colors were available, the order was delivered very quickly and to a pickup point, very convenient. I would recommend this site without any problem.
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S
Rating: 5 out of 5
super fast
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G
Rating: 4 out of 5
Arrived as per order after a week from the order
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S
Rating: 1 out of 5
Order placed on March 31 for a birthday pre-order. Was supposed to be delivered at the end of April, but the delay kept increasing until I was finally delivered in early June. Collectible item poorly packaged, even the box without bubble wrap, nothing. Fortunately not damaged. Disappointing.
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Response from 1001hobbies
Hello Sophie,
We understand your disappointment regarding the delivery delay and the packaging of your item. We apologize for this experience and would be happy to discuss it with you privately at the email address [email protected] to find a solution.
Best regards,
The 1001hobbies team
We understand your disappointment regarding the delivery delay and the packaging of your item. We apologize for this experience and would be happy to discuss it with you privately at the email address [email protected] to find a solution.
Best regards,
The 1001hobbies team
E
Rating: 4 out of 5
Perfect delivered quickly but the packaging is a bit light the model box was not secured inside
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A
Rating: 5 out of 5
Great service and great model!
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C
Rating: 4 out of 5
ras
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P
Rating: 5 out of 5
order received without problem all good
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S
Rating: 1 out of 5
I have not receive my pre paid order
Response from 1001hobbies
Dear Sandra,
Thank you for taking the time to share your feedback, although we are sincerely sorry to learn of your disappointment.
We fully understand your frustration at not having received your order, and we would like to apologize for this situation.
So that we can review your case and provide a solution as quickly as possible, we kindly invite you to contact our customer service team directly:
• Via the contact form available at the bottom right corner of our website
• By email: [email protected]
Our team will do everything possible to resolve this issue promptly and provide you with an appropriate solution.
Kind regards,
The 1001Hobbies Team
Thank you for taking the time to share your feedback, although we are sincerely sorry to learn of your disappointment.
We fully understand your frustration at not having received your order, and we would like to apologize for this situation.
So that we can review your case and provide a solution as quickly as possible, we kindly invite you to contact our customer service team directly:
• Via the contact form available at the bottom right corner of our website
• By email: [email protected]
Our team will do everything possible to resolve this issue promptly and provide you with an appropriate solution.
Kind regards,
The 1001Hobbies Team
P
Rating: 5 out of 5
Good
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J
Rating: 5 out of 5
Everything perfect
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K
Rating: 5 out of 5
This is a good source for rare model kits. The kit was exactly as described. And the package arrived in good shape. I just hope that the Fujimi instructions are not all in Japanese like some Tamiya kits.
F
Rating: 5 out of 5
Great purchase. Fast delivery times. I recommend it.
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C
Rating: 5 out of 5
Excellent products, remarkable variety including uncommon kits. Very clear product information. Prices more than good. Very professional.
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V
Rating: 5 out of 5
Excellent transaction !!
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P
Rating: 5 out of 5
He arrived quickly and well
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S
Rating: 5 out of 5
Everything went perfectly, thank you.
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M
Rating: 5 out of 5
Very good service and fast. Nice product.
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J
Rating: 5 out of 5
Fast delivery and top figure. 100% original
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P
Rating: 5 out of 5
Good
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Response from 1001hobbies
Hello Philippe,
We warmly thank you for your positive feedback! We are delighted that your experience at 1001hobbies has satisfied you. Please feel free to come back to us for your next purchases, it will be a pleasure to serve you again.
Best regards,
The shop team.
We warmly thank you for your positive feedback! We are delighted that your experience at 1001hobbies has satisfied you. Please feel free to come back to us for your next purchases, it will be a pleasure to serve you again.
Best regards,
The shop team.
G
Rating: 5 out of 5
Perfect
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Response from 1001hobbies
Hello Gérard,
We warmly thank you for your positive feedback. We are delighted to know that you are satisfied with your experience at 1001hobbies. Your satisfaction is our greatest reward.
Best regards,
The store team
We warmly thank you for your positive feedback. We are delighted to know that you are satisfied with your experience at 1001hobbies. Your satisfaction is our greatest reward.
Best regards,
The store team
A
Rating: 1 out of 5
I received the wrong order.
Response from 1001hobbies
Dear Anwaar,
Thank you for sharing your feedback with us. We are sincerely sorry to hear that you received the wrong order.
We kindly invite you to contact our customer service team at [email protected] so that we can assist you in resolving this issue as quickly as possible.
We wish you a pleasant rest of the day.
Best regards,
The 1001hobbies Team
Thank you for sharing your feedback with us. We are sincerely sorry to hear that you received the wrong order.
We kindly invite you to contact our customer service team at [email protected] so that we can assist you in resolving this issue as quickly as possible.
We wish you a pleasant rest of the day.
Best regards,
The 1001hobbies Team
F
Rating: 5 out of 5
great
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E
Rating: 5 out of 5
Very good products delivered on time, top team
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Response from 1001hobbies
Hello Eric,
We warmly thank you for your positive feedback. We are delighted that our products and our team have met your expectations. Your satisfaction is our greatest reward.
Best regards,
The 1001hobbies team
We warmly thank you for your positive feedback. We are delighted that our products and our team have met your expectations. Your satisfaction is our greatest reward.
Best regards,
The 1001hobbies team
R
Rating: 5 out of 5
Everything is great
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D
Rating: 5 out of 5
Fast shipping and well protected. Good experience.
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Response from 1001hobbies
Hello Denis,
We warmly thank you for your positive review! We are delighted that your experience met your expectations. We look forward to seeing you soon in our store for new discoveries.
Best regards,
The 1001hobbies team
We warmly thank you for your positive review! We are delighted that your experience met your expectations. We look forward to seeing you soon in our store for new discoveries.
Best regards,
The 1001hobbies team