Customer reviews of 1001hobbies

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Josse V.

Rating: 5 out of 5

Published on 21/10/2023 à 19h43 following a purchase from 07/10/2023

Simply : everything as good management should be !

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jean marc C.

Rating: 5 out of 5

Published on 21/10/2023 à 19h21 following a purchase from 11/10/2023

Very friendly team, readable site, and information on orders, follow-up impeccable .site that I have already recommended .

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Roland G.

Rating: 5 out of 5

Published on 21/10/2023 à 19h02 following a purchase from 14/09/2023

Efficient, on time. Products correspond to the order. Very satisfied.

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Élisa G.

Rating: 5 out of 5

Published on 21/10/2023 à 18h30 following a purchase from 08/10/2023

Great site! Affordable price, delivered on time, lots of choices! I recommend

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Martin C.

Rating: 5 out of 5

Published on 21/10/2023 à 18h20 following a purchase from 21/09/2023

Have received every item ordered and received them in a reasonable time.

Response from 1001hobbies Published on 07/11/2023

Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service

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Philippe T.

Rating: 1 out of 5

Published on 21/10/2023 à 17h26 following a purchase from 22/09/2023

Your description and void

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Response from 1001hobbies Published on 14/11/2023

Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.

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Ken B.

Rating: 4 out of 5

Published on 20/10/2023 à 18h02 following a purchase from 25/09/2023

Very satisfied. Quick turnaround time and easy to navigate.

Response from 1001hobbies Published on 07/11/2023

Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service

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Salvatore I.

Rating: 4 out of 5

Published on 20/10/2023 à 13h11 following a purchase from 03/10/2023

The 1001 hobbies site is well presented and everything can be found there. The only problem is the time I had to wait to receive what I ordered (more than 15 days)

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Kaneza H.

Rating: 5 out of 5

Published on 20/10/2023 à 09h22 following a purchase from 30/09/2023

Very good

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Iñigo A.

Rating: 5 out of 5

Published on 20/10/2023 à 07h09 following a purchase from 07/10/2023

Everything went smoothly.

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claudio B.

Rating: 1 out of 5

Published on 20/10/2023 à 06h30 following a purchase from 30/08/2023

I am still waiting, after numerous e mails and assurances about it from the seller ,to receive one of the packages ordered and logically already paid for, disappointment.

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gabriel V.

Rating: 5 out of 5

Published on 19/10/2023 à 20h39 following a purchase from 07/10/2023

I had no problems finding the products I needed or placing the order.

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Victor M.

Rating: 4 out of 5

Published on 19/10/2023 à 18h19 following a purchase from 01/10/2023

Everything perfect the model of the plane and the quality brushes, I do not put a star more because of the delay in shipping was a little more than a week longer than expected but for the products a ten.

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Ange M.

Rating: 4 out of 5

Published on 19/10/2023 à 18h06 following a purchase from 30/09/2023

good product, processing time too long

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G K.

Rating: 5 out of 5

Published on 19/10/2023 à 17h36 following a purchase from 01/10/2023

Very satisfied with all the points you mention.

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Christopher P.

Rating: 1 out of 5

Published on 19/10/2023 à 15h37 following a purchase from 04/10/2023

Terrible. They only sent half of my order, which was damaged, the most expensive item never arrived and was never sent, they have also refused to send a replacement or send me a refund for it. I would NEVER buy from this company again and I would tell anybody else to avoid dealing with them. They also pretend they are in the UK with their website name, UK phone number and UK prices but they are actually in France. Their customer service is pathetic, the ignore you. Worst experience EVER. I lost £160 dealing with them.

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DR. MARCO C.

Rating: 5 out of 5

Published on 19/10/2023 à 15h37 following a purchase from 26/09/2023

EXCELLENT...!

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Henri S.

Rating: 4 out of 5

Published on 19/10/2023 à 15h33 following a purchase from 01/10/2023

Great site. Clear and customer friendly.

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Enrique A.

Rating: 5 out of 5

Published on 19/10/2023 à 15h17 following a purchase from 24/09/2023

Super, everything went well. Thank you very much, always happy to return

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Response from 1001hobbies Published on 14/11/2023

Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service

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jean S.

Rating: 5 out of 5

Published on 19/10/2023 à 11h23 following a purchase from 07/10/2023

tout ok ,bien passer ,je fabrique des wagons blidé ,matire carton sur chassi jouef ,cordialement

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FREDDY G.

Rating: 4 out of 5

Published on 19/10/2023 à 10h59 following a purchase from 13/10/2023

Deadline met

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Julio I.

Rating: 5 out of 5

Published on 19/10/2023 à 10h56 following a purchase from 18/09/2023

Todo perfecto. Rápido y sin problemas.

Response from 1001hobbies Published on 07/11/2023

Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service

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Didier C.

Rating: 5 out of 5

Published on 19/10/2023 à 10h15 following a purchase from 06/10/2023

Fast, trouble-free delivery - perfect

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Bruno T.

Rating: 5 out of 5

Published on 19/10/2023 à 09h27 following a purchase from 28/09/2023

Perfect

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Stoppa F.

Rating: 5 out of 5

Published on 19/10/2023 à 09h27 following a purchase from 28/09/2023

Order arrived in perfect condition, with items not available from the competition.

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jean-marie A.

Rating: 5 out of 5

Published on 19/10/2023 à 08h39 following a purchase from 28/09/2023

Impeccable

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Olivier R.

Rating: 4 out of 5

Published on 19/10/2023 à 08h03 following a purchase from 05/10/2023

In terms of ordering, there's nothing to complain about. However, in terms of ergonomics, one possible improvement would be to make it easier to navigate through the various categories. For example, if you want to find a can of Tamiya paint, you'll have to use the search engine, so I'm only giving it 4 stars, to leave room for improvement :-)

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Kai L.

Rating: 5 out of 5

Published on 18/10/2023 à 22h36 following a purchase from 08/10/2023

The first delivery was great.

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Response from 1001hobbies Published on 14/11/2023

Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service

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Terry C.

Rating: 5 out of 5

Published on 18/10/2023 à 21h21 following a purchase from 07/10/2023

1st class all the way

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Manuel B.

Rating: 5 out of 5

Published on 18/10/2023 à 21h00 following a purchase from 03/10/2023

Good material

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Response from 1001hobbies Published on 19/10/2023

Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.

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Roberto C.

Rating: 4 out of 5

Published on 18/10/2023 à 20h57 following a purchase from 27/09/2023

Times a little long but helpful and professional. Sometimes problems with delivery service and that triples the delivery time, but everything is solved.

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Abel W.

Rating: 4 out of 5

Published on 18/10/2023 à 20h37 following a purchase from 07/10/2023

Quick but box was little dented

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DIDIER L.

Rating: 5 out of 5

Published on 18/10/2023 à 19h09 following a purchase from 10/10/2023

satisfied with the order ,correct price ,fast delivery .

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Loic L.

Rating: 5 out of 5

Published on 18/10/2023 à 19h03 following a purchase from 09/10/2023

Ordered and received quickly I recommend

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José D.

Rating: 4 out of 5

Published on 18/10/2023 à 18h42 following a purchase from 29/09/2023

Order received well packaged, received a little late, but you have people who inform you on the phone, I will recommend without problems.

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Didier B.

Rating: 4 out of 5

Published on 18/10/2023 à 18h05 following a purchase from 06/10/2023

Interior parts already detached and some difficult because small to list. Without that, it's fine overall.

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viviane S.

Rating: 4 out of 5

Published on 18/10/2023 à 18h04 following a purchase from 24/09/2023

very good after-sales service, despite figurine error

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Nicolas V.

Rating: 5 out of 5

Published on 18/10/2023 à 17h46 following a purchase from 09/10/2023

I appreciate that the stock indicated on the site is the real stock. Finally thanks to you I was able to find the Soulblight and gloomspite warscrolls for Warhammer Age of sigmar! Super site I will recommend you!

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Laurent P.

Rating: 5 out of 5

Published on 18/10/2023 à 16h05 following a purchase from 21/09/2023

super site i recommend very well packaged, fast shipping. nothing to say. the top also for the prices.merçi

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Aroa S.

Rating: 5 out of 5

Published on 18/10/2023 à 15h56 following a purchase from 02/10/2023

Everything perfect, even arrived earlier than expected

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Response from 1001hobbies Published on 19/10/2023

Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.