Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

Reviews 1, 4 and 5 stars

Reset filters
F
Francisco Javier S.
Rating: 5 out of 5
following a purchase from 11/03/2026
Everything is perfect, thank you.
Translated reviews
P
Patrice D.
Rating: 5 out of 5
following a purchase from 05/03/2026
Very good quality. Delivery time perfectly respected. Availability, attentive.
Translated reviews
R
Raymond G.
Rating: 5 out of 5
following a purchase from 15/03/2026
Fast and good delivery at a nice price.
Translated reviews
A
ANGEL G.
Rating: 5 out of 5
following a purchase from 15/03/2026
I was very convinced by the speed of the service and the delivery options for the order. I will order again as soon as I have another opportunity.
Translated reviews
D
David C.
Rating: 5 out of 5
following a purchase from 15/03/2026
Fast delivery and well-protected item
Translated reviews
A
Agnes B.
Rating: 5 out of 5
following a purchase from 13/03/2026
Always good thank you
Translated reviews
F
Francesco P.
Rating: 5 out of 5
following a purchase from 14/03/2026
Everything perfect
Translated reviews
M
Massimo M.
Rating: 5 out of 5
following a purchase from 23/02/2026
Good organization. Lots of choice and materials arrived in perfect condition. Thank you.
Translated reviews
R
Roberto P.
Rating: 1 out of 5
following a purchase from 04/03/2026
The package has not arrived, customer support nonexistent "they do not respond". After 1 month from the order never received I am still waiting for the credit note.
Translated reviews
Response from 1001hobbies
Good morning Roberto,

We sincerely apologize for the inconvenience you experienced with your order on 1001hobbies. Customer satisfaction is our priority and we are committed to resolving any issues. Please contact us again for immediate assistance and to ensure a refund. Thank you for your patience and trust.

Best regards,
The 1001hobbies team
D
David H.
Rating: 5 out of 5
following a purchase from 25/01/2026
Very prompt and accurate fulfillment of my order. Packaging was excellent and everything arrived in perfect condition.
A
Arthur L.
Rating: 4 out of 5
following a purchase from 16/12/2025
The package arrived quickly, well packaged, no damage. But I am taking away one star because I had to send a message to remind the site that I had ordered something (almost 3 months since the order was placed).
Translated reviews
J
JOEL B.
Rating: 1 out of 5
following a purchase from 25/12/2025
Order placed on 25/12/2025. Package received on March 13, 2026. Everything is said.
Translated reviews
Response from 1001hobbies
Hello, We are sorry to hear about your dissatisfaction regarding the delivery times. We understand your disappointment with this delay and we apologize for this experience that does not reflect our usual level of service. Your comment has been taken into account and we will forward it to improve our timelines and communication. We hope to regain your trust on your next order. Best regards, 1001hobbies
A
Amaury B.
Rating: 5 out of 5
following a purchase from 06/03/2026
received earlier than expected so happy
Translated reviews
R
REMY N.
Rating: 5 out of 5
following a purchase from 28/02/2026
Excellent transaction !
Translated reviews
D
Dustin D.
Rating: 5 out of 5
following a purchase from 23/01/2026
I got it today; just what I wanted!
G
Gary M.
Rating: 5 out of 5
following a purchase from 13/03/2026
Very fast delivery arrived on time
M
Michel H.
Rating: 5 out of 5
following a purchase from 11/03/2026
Impeccable to advise
Translated reviews
S
Scott S.
Rating: 5 out of 5
following a purchase from 06/03/2026
My purchase arrived timely considering it was coming from overseas. Am happy with the shopping experience.
H
Harald G.
Rating: 1 out of 5
following a purchase from 10/03/2026
I have not yet received my order QBIWOJLWQ, I have been waiting too long, I will be damned angry immediately.
Translated reviews
Response from 1001hobbies
Hello Harald,

we sincerely apologize for hearing that your order has not yet arrived. Your satisfaction is our top priority, and we understand your disappointment. We are doing everything in our power to resolve this matter as quickly as possible. Please do not hesitate to contact us directly so we can assist you in the best possible way.

Thank you for your understanding.

Best regards,
the team at 1001hobbies
R
Raphael R.
Rating: 1 out of 5
following a purchase from 02/03/2025
I am very disappointed with the way my order is being handled. The website states that my package is “shipped”, but according to the tracking from Mondial Relay, it has been stuck with the sender since March 13. Despite several attempts, I have not received any response from customer service. To this day, I still have not received my package and have not received a clear explanation. This is frustrating and unprofessional. I expect a response and a concrete solution soon.
Translated reviews
Response from 1001hobbies
Dear Raphael,

Thank you for your feedback and for sharing your experiences. We understand the frustration you feel, and it is never our intention to disappoint our customers. We take your comments seriously and will do our utmost to resolve this as quickly as possible. Our customer service will contact you soon to clarify the situation and provide a solution.

Best regards,
The 1001hobbies Team
K
Kristof W.
Rating: 5 out of 5
following a purchase from 02/03/2026
Ok
Translated reviews
J
Jose D.
Rating: 5 out of 5
following a purchase from 12/03/2026
Items arrived pretty quickly and in good condition
P
Patrick G.
Rating: 5 out of 5
following a purchase from 22/01/2026
Very good communication. Good follow-up. Package well protected. I recommend +++++++++++
Translated reviews
C
Cesar P.
Rating: 5 out of 5
following a purchase from 11/03/2026
Fast and well packaged as always
Translated reviews
M
marco B.
Rating: 5 out of 5
following a purchase from 12/03/2026
Excellent service, very fast and with constant information
Translated reviews
M
Matthias O.
Rating: 1 out of 5
following a purchase from 23/01/2026
Delivery time far too long!
Translated reviews
Response from 1001hobbies
Hello Matthias,

thank you for taking the time to share your opinion. We are sorry to hear that the delivery time was longer than expected. Your satisfaction is important to us, and we are constantly working to improve our service. We hope to welcome you back soon and provide you with a more positive shopping experience.

Best regards,
the team at 1001hobbies
C
christine R.
Rating: 5 out of 5
following a purchase from 25/02/2026
very satisfied with my purchase; perfect, received quickly
Translated reviews
D
Davy K.
Rating: 5 out of 5
following a purchase from 12/03/2026
The figurine is in accordance with what I had requested. Its delivery was fast and undamaged.
Translated reviews
S
Sergio D.
Rating: 1 out of 5
following a purchase from 11/02/2026
The 2 books arrived damaged, I sent an email with photographs showing the damages and received no response from 1001hobbies. I will not buy again due to this attitude and I will not recommend the website to anyone.
Translated reviews
Response from 1001hobbies
Hello Sergio,

We sincerely regret that you received the damaged books and that we did not respond to your email. Your satisfaction is very important to us and we are committed to resolving any inconvenience. We would appreciate it if you could contact our customer service again so we can assist you properly.

Sincerely,
The 1001hobbies team.
F
Francesco C.
Rating: 5 out of 5
following a purchase from 25/12/2025
great seller
Translated reviews
G
GUY G.
Rating: 5 out of 5
following a purchase from 25/01/2026
Articles of the best quality. It's worth the wait, as in my case, the waiting time seemed quite long (over a month).
Translated reviews
J
jean-michel A.
Rating: 4 out of 5
following a purchase from 09/03/2026
Avoid saying it's in stock when it's not, otherwise great
Translated reviews
P
PASCAL C.
Rating: 5 out of 5
following a purchase from 01/03/2026
-
Translated reviews
A
Armin J.
Rating: 5 out of 5
following a purchase from 12/03/2026
Fast delivery everything is great...
Translated reviews
R
Rudi D.
Rating: 1 out of 5
following a purchase from 11/03/2026
-
Translated reviews
Response from 1001hobbies
Hello Rudi,

Thank you for your feedback. We regret that your experience did not meet your expectations. Your comments are important to us and help us to continuously improve. We hope to serve you better in the future.

Best regards,
The 1001hobbies team
C
CARLOS A.
Rating: 5 out of 5
following a purchase from 05/03/2026
I have been well attended to, I am satisfied.
Translated reviews
D
david P.
Rating: 5 out of 5
following a purchase from 11/03/2026
On time, exactly what I was expecting Perfect
Translated reviews
T
Tomás Ángel H.
Rating: 5 out of 5
following a purchase from 11/03/2026
Fast delivery and everything is correct
Translated reviews
G
Guus J.
Rating: 5 out of 5
following a purchase from 11/03/2026
A+++
Translated reviews
C
Charles S.
Rating: 5 out of 5
following a purchase from 11/03/2026
Very good service
Translated reviews