Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 314 published reviews
5 25,4k 63% 4 6 444 16% 3 2 771 7% 2 1 727 4% 1 3 991 10%

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1, 4 and 5 stars

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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/01/2023
satisfied with everything
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 08/01/2023
EVERYTHING PERFECT, VERY FAST, GREAT
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2023
Received promptly, rigid cardboard with protection inside.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 17/02/2023
Reliable site, great products only if we really want to be picky I would say shipping a little too long.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 11/02/2023
Excellent site
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 23/01/2023
Everything as promised!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/02/2023
Fast and efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/12/2022
Responsive to my order problem
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/02/2023
order conformed to my request and was delivered quickly
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Verified Buyer
Rating: 5 out of 5
following a purchase from 11/02/2023
Excellent communication and very fast shipping.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/02/2023
Fast and accurate delivery. Thank you very much!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 03/01/2023
Very good selection
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Verified Buyer
Rating: 5 out of 5
following a purchase from 11/02/2023
Ease of navigation through website. Prompt order turnaround time. Well packaged, arrived quickly.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 10/02/2023
EVERYTHING PERFECT, AND ALWAYS ON TIME
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Verified Buyer
Rating: 5 out of 5
following a purchase from 15/02/2023
Excellent service and delivery. Item arrived well packaged and quickly,5 days before stated date. I used the company because I couldn't get the item in the UK.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 25/01/2023
Took a long time to ship, but I like what I ordered and the options on the site were really nice.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 12/02/2023
It is expensive, except for special offers, but the products are very good and unused.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 08/02/2023
Shipping time too long.
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Response from 1001hobbies
Hello, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We are sorry if the product arrived late. We wish you an excellent day. 1001hobbies customer service
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 16/01/2023
Late, bad and never, that's how their deliveries are and when contacted via telephone, very bad attention, I will never buy from them again.
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Response from 1001hobbies
Hello, thank you for your message, we take your situation very seriously. We are sorry if the experience was not satisfactory. I see that part of the money was refunded and the rest still arrived, and a credit note was offered. We wish you a good day
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2023
Fine
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 05/02/2023
A very nice experience. very good figures. and fast shipping considering it is international. very happy. i sincerely recommend them.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 20/02/2023
excellent service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/02/2023
Fast, trouble-free delivery.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 31/01/2023
Great purchase. The product in perfect condition and arrived very quickly. The only thing to improve: somewhat expensive shipping costs.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 22/02/2023
Fast shipping, including mails informing about the status of the package.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 18/01/2023
a little late and some missing. But it was expected.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 15/01/2023
Nice interaction
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2023
Good product respect of dek=lai nothing to complain I recommend this site, cdt
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 28/01/2023
ALL VERY GOOD DELIVERY TIMES GOOD
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/02/2023
No negative points to report.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2023
Impeccable
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Verified Buyer
Rating: 5 out of 5
following a purchase from 07/02/2023
Perfect, fast, communicative.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/02/2023
Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/02/2023
Very responsive site, well organized and friendly team on the phone and in the showroom.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2023
Fast and efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/01/2023
Thank you.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 16/02/2023
Good price (neither low nor high) and shipment arrived on time and packed beautifully with models purchased perfect, no scratches or damage, sealed as originally.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/02/2023
Perfect! Just a little regret that one of the items ordered is missing... no big deal!
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Verified Buyer
Rating: 1 out of 5
following a purchase from 16/02/2023
At the time of writing this review I have had to wait 6 weeks for one item, the other is yet to be delivered. There was no contact from them, I had to chase several times to find out what was going on. Very poor customer service and really bad business practice. Would not recommend them to anyone.
Response from 1001hobbies
Hello, Thank you for your comment. Your opinion is very important to us. Thank you for taking this time. We're truly sorry to her about this situation. I see that the second parcel has been shipped, so it should be on its way. Let us know when it arrives and if everything's okay! Have a great day.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2023
Order arrived on time.
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