Customer reviews of 1001hobbies

4,2 /5

Based on 40 316 published reviews

5 25,4k 63% 4 6 444 16% 3 2 771 7% 2 1 727 4% 1 3 991 10%

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1, 4 and 5 stars

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Acheteur Vérifié

Published on 09/12/2022 à 12h43 following a purchase from 03/12/2022

two orders from this seller fast delivery (delivery rate a little expensive) but very good overall recommend

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Acheteur Vérifié

Published on 09/12/2022 à 12h19 following a purchase from 13/11/2022

A vast choice of references. Good communication if there are delivery delays by contacting them on their Facebook page.

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Acheteur Vérifié

Published on 09/12/2022 à 08h44 following a purchase from 28/11/2022

On-time delivery.

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Geverifieerde Koper

Published on 09/12/2022 à 08h24 following a purchase from 28/11/2022

everything was fine

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Acheteur Vérifié

Published on 08/12/2022 à 23h43 following a purchase from 02/11/2022

Easy, user-friendly

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Comprador Verificado

Published on 08/12/2022 à 23h15 following a purchase from 29/11/2022

The product met my expectations, but the delivery time information was a bit erratic. But overall, I would recommend it.

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Acquirente Verificato

Published on 08/12/2022 à 22h48 following a purchase from 28/11/2022

easy ordering, fast shipping

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Response from 1001hobbies Published on 30/12/2022

Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies

Acquirente Verificato

Published on 08/12/2022 à 22h37 following a purchase from 26/11/2022

Punctual and quality

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Verified Buyer

Published on 08/12/2022 à 20h51 following a purchase from 22/11/2022

Quick turn around and customer service!

Acheteur Vérifié

Published on 08/12/2022 à 20h47 following a purchase from 06/11/2022

very well

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Acheteur Vérifié

Published on 08/12/2022 à 19h47 following a purchase from 02/12/2022

No problem finding my items, easy navigation between the different sectors. Easy to order, secure payment and most importantly early delivery. Would recommend.

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Verified Buyer

Published on 08/12/2022 à 19h47 following a purchase from 19/11/2022

Good range of products that I have not seen on other sites. Excellent customer service…personal, quick and thoughtful. Definitely a two-way exchange.
I did not realise that my order was being shipped from France! I would not have questioned the extra delivery time had I known.

Response from 1001hobbies Published on 30/12/2022

Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/

Comprador Verificado

Published on 08/12/2022 à 18h13 following a purchase from 25/11/2022

Everything went perfectly

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Verified Buyer

Published on 08/12/2022 à 17h47 following a purchase from 29/11/2022

My order arrived on time and in perfect condition. It exceeded my expectations and I look forward to doing more business with this company in the future

Verified Buyer

Published on 08/12/2022 à 15h27 following a purchase from 25/11/2022

As ordered, on time and kept updated on progress

Response from 1001hobbies Published on 30/12/2022

Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/

Acheteur Vérifié

Published on 08/12/2022 à 13h24 following a purchase from 01/12/2022

SATISFIED

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Comprador Verificado

Published on 08/12/2022 à 13h18 following a purchase from 27/11/2022

a wide variety of products and quick response to orders.

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Acheteur Vérifié

Published on 08/12/2022 à 13h03 following a purchase from 04/12/2022

Arrived on time and in good condition.

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Acheteur Vérifié

Published on 08/12/2022 à 11h58 following a purchase from 09/11/2022

I have ordered several times. Models, tools, paints...always satisfied with my purchases.

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Acheteur Vérifié

Published on 08/12/2022 à 08h13 following a purchase from 01/11/2022

NOTHING TO SAY GO ON AND MERRY CHRISTMAS

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Acheteur Vérifié

Published on 07/12/2022 à 22h31 following a purchase from 01/12/2022

discovered by chance. a very original gift for christmas. Fast shipping and product as advertised. I recommend Flo 200%.

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Acheteur Vérifié

Published on 07/12/2022 à 21h16 following a purchase from 02/11/2022

fine

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Acheteur Vérifié

Published on 07/12/2022 à 20h57 following a purchase from 11/11/2022

Fast and compliant

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Comprador Verificado

Published on 07/12/2022 à 19h39 following a purchase from 29/10/2022

The problem is that it takes a long time to arrive.

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Acquirente Verificato

Published on 07/12/2022 à 19h07 following a purchase from 29/11/2022

Great assortment and very fast shipping, great !!!

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Acheteur Vérifié

Published on 07/12/2022 à 16h41 following a purchase from 28/11/2022

Simple, intuitive, efficient

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Geverifieerde Koper

Published on 07/12/2022 à 10h29 following a purchase from 28/11/2022

Everything arrived and the packaging was not damaged. It did take a while to ship but it arrived a day ahead of schedule.

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Verified Buyer

Published on 07/12/2022 à 04h36 following a purchase from 02/11/2022

GREAT

Response from 1001hobbies Published on 30/12/2022

Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/

Acheteur Vérifié

Published on 06/12/2022 à 19h47 following a purchase from 10/11/2022

Very good good communication

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Geverifieerde Koper

Published on 06/12/2022 à 19h28 following a purchase from 25/11/2022

Packaging arrived damaged but product itself was good so otherwise no complaints. Top webshop and definitely recommended !

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Acheteur Vérifié

Published on 06/12/2022 à 18h22 following a purchase from 30/11/2022

Pleasant with a wide selection. Two suggestions concerning the models: detailed photos of the models + photos of the contents of the boxes. Sincerely, Bruno

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Geverifieerde Koper

Published on 06/12/2022 à 17h57 following a purchase from 30/11/2022

Packed only in bubble wrap, no extra box. As a result, a large dent in the packaging.

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Verifizierter Käufer

Published on 06/12/2022 à 12h14 following a purchase from 25/11/2022

Everything perfect! Fast delivery! The goods were flawless.

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Geverifieerde Koper

Published on 06/12/2022 à 08h29 following a purchase from 10/11/2022

Fast shipping. Good customer service

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Acquirente Verificato

Published on 06/12/2022 à 07h52 following a purchase from 11/11/2022

Order placed on November 11 and received on December 2. Only after order confirmation appears the actual stock of the purchased items, which justifies the long wait for receipt of goods. Upon opening the package , one item is missing, immediately reported as required by the site. The phone number marked as phone contact has perpetually an answering machine that does not even put you on hold " due to traffic I mean of the phone lines " and how do I communicate ? I still have an order placed on November 23, also delayed due to lack of items in stock reported after payment is order confirmation. I will never use this site again and do not recommend it because of the total lack of communication and transparency.

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Response from 1001hobbies Published on 09/12/2022

Hello, thank you for your message, your opinion is important to us. Delivery times are clearly stated in the product description, just below the price, and a summary is displayed just before payment. As for customer service, we are receiving a large number of calls, so please feel free to call back during business hours. In any case, please email us as many details as possible about your receipt, including photos if possible, to [email protected]. Our customer service team will be happy to resolve the issue. Have a great day

Verified Buyer

Published on 05/12/2022 à 22h42 following a purchase from 27/10/2022

Ordered items as gifts in October, now December not received the items and no contact from 1001 about any problem,
I contact them to be told I won’t be getting my order, no real explanation why,
Very disappointed as the items were gifts
Not happy

Response from 1001hobbies Published on 09/12/2022

Hello, thank you for your message. Your opinion is important to us. After checking, it is a low cost shipment, not tracked and not priority, which explains the delay of up to 4 weeks to arrive. I'm sorry about that. As of 17/12/22, we will be able to resend if the package has not arrived. You just have to write to us at 1001hobbies.com Keep us informed. Thank you!

Verified Buyer

Published on 05/12/2022 à 20h08 following a purchase from 28/10/2022

Received regular updates on my order. Item arrived well packaged and was beautifully wrapped inside the delivery box.

Response from 1001hobbies Published on 30/12/2022

Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/

Acheteur Vérifié

Published on 05/12/2022 à 19h07 following a purchase from 01/12/2022

Perfect, fast shipping, just some difficulties to access my search.

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Verifizierter Käufer

Published on 05/12/2022 à 16h42 following a purchase from 16/11/2022

Everything super

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Acquirente Verificato

Published on 05/12/2022 à 14h17 following a purchase from 17/11/2022

Quick delivery and in accordance with the dcescription

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