English 
G
Rating: 5 out of 5
good and reliable
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 324 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 1, 4 and 5 stars
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Rating: 4 out of 5
Shipping time was a little long, but the product met expectations.
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A
Rating: 5 out of 5
very good range, competitive prices, ultra-fast delivery even with Mondial relais.
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A
Rating: 5 out of 5
Respected delivery time and excellent product packaging.
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G
Rating: 1 out of 5
I never received my order. Do not buy from this site!!! After stating "order not received" several times and sending an email I still have no response after a few weeks. The customer service is jerk. Getting nothing but still getting emails in with "your order has been received. What did you think of your product? Certainly not recommended
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A
Rating: 5 out of 5
shave very well.
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A
Rating: 5 out of 5
Fast delivery. RAS
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A
Rating: 5 out of 5
Very good!
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A
Rating: 4 out of 5
Easy-to-use site, easy product search, would like more details on perceived quality of items. Multiple delivery options, efficient service.
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A
Rating: 5 out of 5
nickel. ras.
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C
Rating: 4 out of 5
Too many delays,
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A
Rating: 5 out of 5
Very good products and follow-up
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A
Rating: 4 out of 5
For this order I had some problems because the model which I ordered was not in stock however the ors of the order nothing was indicated in this direction I received my order one month after having joined a person to the telephone which answered me very well on the other hand navigation on the site is not simple when I type a word in the space envisaged the first 3 characters return but not the whole word I thank particularly the person whom I had on the telephone which was really reassuring professional.
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A
Rating: 5 out of 5
very satisfied. Easy order taking, good follow-up until delivery, fast delivery. Item corresponds to my expectations.
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V
Rating: 5 out of 5
Great service and prices. Shipped and received very quickly.
V
Rating: 5 out of 5
Excellent service and communication was a bit worried about coming from France , but there was No problems.
A
Rating: 5 out of 5
Package received quickly and good quality product perfect
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A
Rating: 4 out of 5
Very good product and always on time, to be recommended for modellers.
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A
Rating: 5 out of 5
A delivery problem that the site finally solved. Very good customer service.
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A
Rating: 4 out of 5
Fine
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A
Rating: 4 out of 5
Clear site overall!
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A
Rating: 5 out of 5
perfect
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A
Rating: 5 out of 5
Ordered a "masters of the Universe origins Lord of Power" action figure: Sent in a cardboard box with the right dimensions: the blister pack of the figure was therefore not received folded or damaged (important for a collector). What's more, during another order, the site informed me of a possible delay attributed to the supplier. I sent an email through the "contact" of the site to find out more and received precise and cordial replies. I recommend this site and I will recommend this site OVER this site! (By the way, I have an item waiting in my basket! )
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G
Rating: 1 out of 5
I never received anything there is no response to the mail. Very bad
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V
Rating: 5 out of 5
Received shipment pretty quick from Europe to US.
A
Rating: 5 out of 5
Good all round, (order, payment, delivery).
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A
Rating: 1 out of 5
Item ordered supposedly in stock but was never and still isn't! I asked for a refund but it's the same thing, you can't be in a hurry! Extremely disappointed! I regret having placed my order on this site!
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A
Rating: 5 out of 5
Super fast
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C
Rating: 1 out of 5
I have not received it since January 19, 3022
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A
Rating: 5 out of 5
New, more complicated navigation, but it's always a pleasure to browse the site, especially as I always find new models, but only on your site.
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V
Rating: 1 out of 5
I would never wish for such a business practice. The ordered goods were shown as being in stock. After a short time I received a shipping notification. But the order did not arrive even after a month. When I made an inquiry, I received a message for a credit note because one item was not available. I then canceled the order, as both items are required for this model! I then received another message saying that my order was in progress. Once again, I canceled this order. What comes again? A shipping notice! Do they really want to start a legal dispute? Other companies from Europe delivered within 2 to 4 days.
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Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us. Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
C
Rating: 5 out of 5
Fast handling and efficient shipping
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V
Rating: 5 out of 5
Great services fast delivery
A
Rating: 5 out of 5
order processed perfectly, and on time stated, purchased materials of excellent quality and prices definitely affordable and competitive with the market. to be recommended for future purchases,
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C
Rating: 5 out of 5
Fast shipping and good customer service response recommended pk
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C
Rating: 5 out of 5
Everything perfect, well packaged.
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A
Rating: 5 out of 5
Fast and very good communication. As for my purchase, Mikromir machine gun of WW1 Almost 18€ Single bag and very average quality... No accompanying document... Excessively expensive for that !!!
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A
Rating: 1 out of 5
I have written to you numerous times to dehydrate the order, but you have not read and responded to my emails. The phone number does not work and neither does the text messages.
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A
Rating: 1 out of 5
I ordered on December 22, 2021 and to date I have received nothing. Today is February 2, 2022. If you can't deliver, I'd like my money back as soon as possible.
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A
Rating: 4 out of 5
Hello. I'm happy with my purchases on your site, except for one of the mats I ordered in A5, which is larger than the usual A4 model. But I only received the A4 model? Otherwise I'm very happy with your well-designed site. Everything is clear. Thank you for being able to give our opinion. It's nice to be heard, because sometimes that's what's missing. Other people will be able to read this. Sincerely yours. Have a nice day and evening. Pierrelebelgeapau.
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