Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 324 published reviews
5 25,4k 63% 4 6 446 16% 3 2 771 7% 2 1 727 4% 1 3 991 10%

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1, 4 and 5 stars

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Verified Buyer
Rating: 4 out of 5
following a purchase from 10/11/2021
All went well
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2022
Fast delivery in relay point. Conforms to my order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2022
Fast, careful delivery. Great!
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 05/01/2022
WHILST I FIND THE SITE GOOD I THINK THAT THE POST AND PACKAGING CHARGES COULD BE LOWER
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2022
Great selection, perfect transaction and fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/09/2021
Superb all day satisfied
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 09/12/2021
Order never received, no one answers emails or phone calls.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 05/01/2022
I placed an order, which I have received, only to discover that I was debited 3 times, for the same order. My bank is sorting this out but because of this experience I very much doubt that I will be placing a order again with you.
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 06/09/2021
Disastrous an order which on the site is announced delivered in the 15/20 day and as soon as one goes to see the site 10/15day for later the product is shifted of as many day result the gift which I was to make was not received with temp, one said to me that finally the product would never arrive at the store or in X months (there were two games dungeon dragon) I had to cancel my order.... Very disappointed
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Verified Buyer
Rating: 4 out of 5
following a purchase from 14/01/2022
Very good.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 28/12/2021
Clear site, fast delivery and well packaged.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 31/12/2021
I placed an order a couple of weeks ago but due to items not being in stock, it took a bit to ship but when shipped, they turned it around 3 days from France to the US (California). Now that is excellent customer service. I highly recommend 1001 Hobbies!
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 24/12/2021
Not at all satisfied. You place the order, they don't inform you that they don't have it in stock, you pay 13€ for shipping and it takes 30 days for the package to arrive. What a pity.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/01/2022
They're having trouble finding what I'm looking for.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2021
Great choice of material, fast delivery and well packaged. My orders are for gifts and so I don't assemble the models I buy.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2021
A wide range of choices
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Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 09/01/2022
Had to wait a long time for order. 9jan and 10 Jan ordered and 21 Jan within I find very long
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2021
the product did not seem to be in stock but good communication all the same
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2021
correct navigation fast delivery well protected packages but a little too conspicuous from the outside not enough discreet if not no problem satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2022
Fast ordering and shipping, well packaged
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2022
very good fast shipping compliant product and well packaged
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/01/2022
very good. the easiest to access. for paints, a search by number would be useful.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2021
Good responsiveness from customer service when I changed my order by phone and I received my parcel on time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/12/2021
Order processed 3 or 4 days late: I was informed and the parcel arrived as per the info and as ordered. Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2021
Not enough hindsight to tomorrow an honest review apparently doesn't look too bad
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/12/2021
Very good.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 10/01/2022
I did not receive my order in full on January 10, 2022. On January 14, 2022, I made a sworn statement that I had not received my order in full. I also enclosed a copy of my order, specifying the missing products. To date, Friday 21 January 2022, I have still not received all my products. As a 1001 HOBBIES customer, this is the first time this has happened. I hope to receive the remainder of my order very soon.
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 29/12/2021
Never again.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 11/09/2021
DEFINITELY A RICH ASSORTMENT OF ITEMS-SEARCH ON THE SITE QUITE GOOD-THE ONLY DRAWBACK AS FAR AS MY RESEARCH ON MILITARY VEHICLES IS CONCERNED, IT'S NOT ALWAYS EASY TO FIGURE OUT THE SCALE. OTHERWISE ALL OK.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/12/2021
compliant
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/12/2021
Good service a lot of choice follow-up excellent package bought several model realization very good everything I expected to renew it should not hesitate to buy. r g
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 26/12/2021
Very easy to order and vast selection for those who, like me, prefer to change and have new experiences in modeling.
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 19/11/2021
Two things pre-ordered. One for the beginning of December, the other for August this year. When the first item was marked as available in the store and nothing happened, I sent a support request asking if the goods would only be delivered when the second item was also available. I got the answer that they were sorry, the first item was no longer available. Six weeks later, it is still in the store as immediately available. At least the cancellation of the order went smoothly, even if it took a long time.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 09/01/2022
Fast delivery in 48H, it's been more than 10 days since I ordered for the first time from them and unfortunately nothing received, the payment was debited in 48H however, big disappointment.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2022
Beautiful miniature at a fair price.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 06/01/2022
Hi! all ok with the order arrived,only the delivery was not too fast and the updates on the status of the shipment insufficient.To review also the customer service over the phone,left me quite puzzled and dissatisfied.Regards Gianfranco
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2022
accurate order and fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/12/2021
Very rich site. Only choosing paints is complex. Delivery on time, solid package. Meets expectations.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 21/11/2021
Order dated November 21 still undelivered and no response to my requests.
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 24/12/2021
I placed an order in December, which said that it would be at home in 6-7 days and after spending those days waiting for a month, in the end I gave up waiting because they do not even know when it will arrive. I am waiting for a refund
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