English 
D
Rating: 5 out of 5
I recommend your site for anything that involves "special" orders, that is to say outside of your stocks or restocks.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 687 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 1, 4 and 5 stars
Reset filtersL
Rating: 5 out of 5
Everything perfect
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W
Rating: 5 out of 5
Clear, fast and good communication
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S
Rating: 1 out of 5
Communication with this shop is not possible, with missing items from my order for over 6 weeks.
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Response from 1001hobbies
Hello Saleem,
thank you for taking the time to share your opinion. We are sorry to hear that you had problems with your order. We are doing everything to improve our communication and resolve issues quickly. Please do not hesitate to contact us directly so we can assist you in the best possible way.
Best regards,
the 1001hobbies team
thank you for taking the time to share your opinion. We are sorry to hear that you had problems with your order. We are doing everything to improve our communication and resolve issues quickly. Please do not hesitate to contact us directly so we can assist you in the best possible way.
Best regards,
the 1001hobbies team
A
Rating: 1 out of 5
Unfortunately absolutely unsatisfactory. No communication, late delivery and incomplete delivery.
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Response from 1001hobbies
Hello Alessandro,
thank you very much for your feedback. We are sincerely sorry to hear that your experience with 1001hobbies did not meet your expectations. Your satisfaction is our top priority, and we take your comments very seriously.
We are committed to improving our communication and ensuring complete and timely delivery. Please do not hesitate to contact us directly so we can clarify this situation.
Thank you for your understanding and patience.
Best regards,
the 1001hobbies team
thank you very much for your feedback. We are sincerely sorry to hear that your experience with 1001hobbies did not meet your expectations. Your satisfaction is our top priority, and we take your comments very seriously.
We are committed to improving our communication and ensuring complete and timely delivery. Please do not hesitate to contact us directly so we can clarify this situation.
Thank you for your understanding and patience.
Best regards,
the 1001hobbies team
P
Rating: 5 out of 5
Comply with my order
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M
Rating: 4 out of 5
Excellent product model boats and other items and well received the products I am satisfied with 100 Hobbies
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M
Rating: 5 out of 5
All good
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H
Rating: 1 out of 5
Very long delivery times. Some parts were missing from an order. I will use other providers in the future
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Response from 1001hobbies
Hello Hermann,
thank you for your feedback. We regret the long delivery times and the missing parts in your order. Your feedback is important to us, and we are continuously working to improve our service. We would be happy to help you resolve these issues. Please do not hesitate to contact us directly.
Best regards,
Your 1001hobbies team
thank you for your feedback. We regret the long delivery times and the missing parts in your order. Your feedback is important to us, and we are continuously working to improve our service. We would be happy to help you resolve these issues. Please do not hesitate to contact us directly.
Best regards,
Your 1001hobbies team
D
Rating: 5 out of 5
Without any worries, speed and order as expected
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C
Rating: 5 out of 5
Perfect delivery!
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D
Rating: 5 out of 5
Great products arrived in a short time
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M
Rating: 5 out of 5
hello to you madam or sir thank you for the package of Lycoris Recoil they are both super cute
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M
Rating: 5 out of 5
I received the ordered items well and the delivery went well
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J
Rating: 4 out of 5
I did not know 1001 hobbies. I bought on this site because the product I wanted was difficult to find in much more well-known places. The price seemed reasonable enough, the package arrived in a few days and in good condition. I would say it went quite well.
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Response from 1001hobbies
Dear Jesus,
Thank you for your feedback! We are happy to know that you found the product you were looking for on 1001hobbies and that you are satisfied with the price and delivery speed. Your support is important to us and we hope to see you again soon!
Best regards,
The 1001hobbies team
Thank you for your feedback! We are happy to know that you found the product you were looking for on 1001hobbies and that you are satisfied with the price and delivery speed. Your support is important to us and we hope to see you again soon!
Best regards,
The 1001hobbies team
G
Rating: 1 out of 5
I waited over 4 (four) months to receive what I requested and this was due to the omission of clearly indicating that one of the requested products was not available. Following this, due to my pressing inquiry, one of the two substitute products I requested, although present in the catalog, was not available. I won't add anything else except that I had to go personally to the courier because 'home delivery' was not included. I clicked on ONE star rating but for ME you are ZERO. I hope to not hear from you again unless you organize the presentation of product availability that you post for sale better.
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Response from 1001hobbies
Good morning Gabriele,
Thank you for your feedback and we sincerely apologize for the negative experience you had with our service. Your dissatisfaction concerns us and drives us to improve. We are already working to ensure clearer communication about product availability and to optimize shipping management. We want to offer you a service that meets your expectations and hope to demonstrate our commitment to quality in the future.
Best regards,
The 1001hobbies Team
Thank you for your feedback and we sincerely apologize for the negative experience you had with our service. Your dissatisfaction concerns us and drives us to improve. We are already working to ensure clearer communication about product availability and to optimize shipping management. We want to offer you a service that meets your expectations and hope to demonstrate our commitment to quality in the future.
Best regards,
The 1001hobbies Team
A
Rating: 5 out of 5
Superb service and fast delivery. Good communication on the ongoing steps. I will reorder on this site when the need arises again.
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J
Rating: 5 out of 5
fast delivery
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M
Rating: 5 out of 5
At the top
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V
Rating: 5 out of 5
Great price, product sent carefully and quickly. I recommend
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T
Rating: 4 out of 5
Satisfied with my order and its tracking
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Z
Rating: 5 out of 5
Satisfied with the timing and traceability of the shipment.
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L
Rating: 1 out of 5
Delivery arrived 3 months late and only after multiple attempts to contact on my part. Never again!!
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Response from 1001hobbies
Hello Leonard,
we are sorry to hear that your experience did not meet your expectations. Your satisfaction is our top priority, and we take delivery delays very seriously. We promise to improve our service to avoid such situations in the future. Please do not hesitate to contact us directly if you need further assistance.
Thank you for your feedback.
Best regards,
the 1001hobbies team
we are sorry to hear that your experience did not meet your expectations. Your satisfaction is our top priority, and we take delivery delays very seriously. We promise to improve our service to avoid such situations in the future. Please do not hesitate to contact us directly if you need further assistance.
Thank you for your feedback.
Best regards,
the 1001hobbies team
A
Rating: 5 out of 5
Good
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R
Rating: 1 out of 5
The order took a long time to arrive, and the customer service was terrible. I have lost the desire to buy here again
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Response from 1001hobbies
Hello Roberto,
We regret that your experience was not as expected. We appreciate your feedback and will work to improve our delivery times and customer service. We would love the opportunity to serve you better in the future.
Best regards,
The 1001hobbies team
We regret that your experience was not as expected. We appreciate your feedback and will work to improve our delivery times and customer service. We would love the opportunity to serve you better in the future.
Best regards,
The 1001hobbies team
E
Rating: 1 out of 5
I only received the refund I requested within 24 hours of my order
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Response from 1001hobbies
Hello Eléonore,
Thank you for taking the time to share your experience. We understand your frustration regarding the refund and we want to reassure you: our team is doing its best to process all requests quickly. Please know that your satisfaction is our top priority. Do not hesitate to contact us directly so that we can resolve this issue as soon as possible.
Best regards,
The 1001hobbies team
Thank you for taking the time to share your experience. We understand your frustration regarding the refund and we want to reassure you: our team is doing its best to process all requests quickly. Please know that your satisfaction is our top priority. Do not hesitate to contact us directly so that we can resolve this issue as soon as possible.
Best regards,
The 1001hobbies team
M
Rating: 5 out of 5
Good delivery and product as described
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M
Rating: 1 out of 5
I ordered 4 vinyl records and only received one. I wrote to all the emails they have and after 10 days I haven't received a response from any. A disaster. I do not recommend it at all
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Response from 1001hobbies
Hello, Miguel Ángel:
Thank you for taking the time to leave a review. We are sorry to hear that you have not yet received your order. We encourage you to contact our customer service to resolve this situation as soon as possible. Your satisfaction is our priority.
Sincerely,
The 1001hobbies team
Thank you for taking the time to leave a review. We are sorry to hear that you have not yet received your order. We encourage you to contact our customer service to resolve this situation as soon as possible. Your satisfaction is our priority.
Sincerely,
The 1001hobbies team
J
Rating: 4 out of 5
Shipping was excellent. I'm a little disappointed the product box was opened and in poor condition. What I purchased was rare and an old production however, so that is a tradeoff.
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T
Rating: 5 out of 5
Fast and really professional!
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P
Rating: 5 out of 5
Speed and efficiency. Keep it up.
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W
Rating: 5 out of 5
1001 hobby's has a large assortment for model builders and delivers quickly at a good price!
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E
Rating: 5 out of 5
hello all perfect
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V
Rating: 5 out of 5
Very good. Order received quickly and in good condition. Very happy
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F
Rating: 5 out of 5
Fast shipping and well-packaged parcel.
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L
Rating: 1 out of 5
You need to be patient when ordering here. Exactly 2 months waiting for a game and in the meantime little or no meaningful communication. Not for me anymore.
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Response from 1001hobbies
Hello Lies,
Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations. We strive to improve our communication and provide faster delivery. We hope to serve you better in the future.
Best regards,
The 1001hobbies Team
Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations. We strive to improve our communication and provide faster delivery. We hope to serve you better in the future.
Best regards,
The 1001hobbies Team
P
Rating: 5 out of 5
Very good
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S
Rating: 5 out of 5
-
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K
Rating: 5 out of 5
A part is defective, but great customer service so far.
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B
Rating: 5 out of 5
Prices are sometimes slightly higher than other sites, but this is largely compensated by a choice and availability far superior to the competition. For online services and advice, nothing to say, it runs well, delivery times are correct with solid and careful packages.
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