Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 687 published reviews

Summary of reviews

1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.

Reviews 1, 4 and 5 stars

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A
Andrea L.
Rating: 5 out of 5
following a purchase from 05/11/2025
EXCELLENT, EVERYTHING PERFECT
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Christian S.
Rating: 1 out of 5
following a purchase from 15/02/2026
PAYING A LOT FOR A GADGET THAT IS ONLY WORTH 5 € ON TEMU WITH FREE SHIPPING
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Response from 1001hobbies
Hello Christian,

Thank you for taking the time to share your opinion. At 1001hobbies, we strive to select quality products and ensure impeccable customer service. We understand your concerns regarding the price and we are committed to offering you unique and reliable items. Please do not hesitate to contact us if you have any questions or suggestions.

Best regards,
The 1001hobbies team.
A
Alexandra B.
Rating: 1 out of 5
following a purchase from 14/02/2026
I am still waiting for a response regarding my email about the return of my order.
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Response from 1001hobbies
Hello Alexandra,

Thank you for your message and we apologize for this delay in response. Your satisfaction is our priority and we will look into your request immediately. Please do not hesitate to contact us again if needed.

Best regards,
The 1001hobbies team.
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Dominique H.
Rating: 5 out of 5
following a purchase from 29/01/2026
Nice team, well delivered but not reliable at all regarding the information on the site: The items are marked "In stock" and "Shipped within the day" --> Result Waiting for several weeks, but apart from that, it's ok
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Roberto B.
Rating: 1 out of 5
following a purchase from 05/01/2026
Order arrived late and incomplete, for the missing part I had to wait further delay and in the end the courier instead of delivering it to my home made me go pick it up at their place, making me lose more time. To be avoided, I will never buy from this site again.
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Response from 1001hobbies
Good morning Roberto,

Thank you for sharing your experience. We are sorry to hear that the order did not arrive as expected and that you encountered difficulties with the delivery. Customer satisfaction is a priority for us and we take every feedback seriously to improve our services. We hope to have the opportunity to serve you better in the future.

Best regards,
The 1001hobbies team
M
Marcus Z.
Rating: 1 out of 5
following a purchase from 23/01/2026
Received my order, all glass containers and none of them were wrapped in any sort of protective wrap. One bottle was received broken with the contents all over the inside of the package. I have written many emails trying to get in touch with someone to correct the problem. Only one correspondence and problem still not solved. Waiting to here back, it’s been a couple of weeks already
Response from 1001hobbies
Hello Marcus,

Thank you for your feedback. We sincerely apologize for the inconvenience caused by the packaging of your order. Your experience is important to us, and we are committed to resolving this issue promptly. Please provide your order details via direct message, and we will ensure that you receive the assistance you need.

Best regards,
The 1001hobbies Team
D
Dieter C.
Rating: 5 out of 5
following a purchase from 28/01/2026
Large selection, affordable prices, decent companies. Good information, smooth delivery, payment on invoice!
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Tanguy T.
Rating: 5 out of 5
following a purchase from 12/02/2026
Easy to order and received quickly
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Noel P.
Rating: 5 out of 5
following a purchase from 12/02/2026
On top
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Roland P.
Rating: 5 out of 5
following a purchase from 12/02/2026
Reliable company. Followed by email. I recommend!
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Stephen F.
Rating: 4 out of 5
following a purchase from 25/12/2025
I paid extra for a better shipping box. Very disappointing when it is only wrapped in plastic. The box of the product arrived damaged. Fortunately, the contents are okay.
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Stephane W.
Rating: 1 out of 5
following a purchase from 12/02/2026
ERROR IN THE ORDER
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Response from 1001hobbies
Hello Stéphane,

Thank you for your feedback. We are sorry to hear that there was an error with your order. We invite you to contact us directly so that we can resolve this issue quickly. Your satisfaction is our priority.

Best regards,
The 1001hobbies team
J
Jane R.
Rating: 1 out of 5
following a purchase from 27/02/2025
Placed the order in Feb 2025. Requested a refund several week's later - no response! Order arrived FEB 2026. Ridiculous!
Response from 1001hobbies
Hello Jane,

Thank you for your feedback. We sincerely apologize for the delays you've experienced with your order and the lack of communication regarding your refund request. Please reach out to our customer service team at [email protected], and we will prioritize your concerns to ensure a resolution. Your satisfaction is important to us.

Best regards,
The 1001hobbies Team
D
David W.
Rating: 5 out of 5
following a purchase from 13/02/2026
The support is very patient. The goods are great!
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Stefania I.
Rating: 5 out of 5
following a purchase from 22/12/2025
Great. I will buy again from 1001hobbies.
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Bruno A.
Rating: 5 out of 5
following a purchase from 12/02/2026
Very good. Fast shipping
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Jordi L.
Rating: 1 out of 5
following a purchase from 09/01/2026
Absolutely disastrous...
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Response from 1001hobbies
Hello Jordi,

Thank you for sharing your opinion. We regret that your experience was not satisfactory. We strive to provide the best possible service and value your feedback. If you would like to discuss your situation further, please do not hesitate to contact our customer service team.

Sincerely,
The 1001hobbies team
A
Ashley M.
Rating: 4 out of 5
following a purchase from 03/09/2025
Product is good. The delivery was a disappointment
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Pascal L.
Rating: 5 out of 5
following a purchase from 12/02/2026
I am completely satisfied with my purchase from you with fast delivery, and with very careful packaging. Thank you. Best regards, Pascal
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Tristan S.
Rating: 1 out of 5
following a purchase from 08/01/2026
1 month to receive the order, without being kept informed despite requests by email. And impossible to reach the site by phone. I will not order from you again.
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Response from 1001hobbies
Hello Tristan,

Thank you for taking the time to share your opinion. We are sorry to learn that your experience did not meet your expectations. Please feel free to contact us directly so that we can better understand your situation and provide you with a solution. We appreciate your feedback and wish to improve your experience on 1001hobbies.

Best regards,
The 1001hobbies team.
D
Didier D.
Rating: 5 out of 5
following a purchase from 11/02/2026
Very good
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Alex V.
Rating: 5 out of 5
following a purchase from 01/02/2026
Very good
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Michel R.
Rating: 5 out of 5
following a purchase from 11/02/2026
Ras
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Alexg A.
Rating: 1 out of 5
following a purchase from 22/10/2025
They say they delivered the package to me but I haven't received anything, and on top of that I can't contact the company to claim it
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Response from 1001hobbies
Hello AlexG,

We are very sorry about the situation and understand your concern. We invite you to contact us directly through our email or social media so we can help you resolve this issue as soon as possible. We appreciate your patience and understanding.

Sincerely,
The team
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Paul B.
Rating: 5 out of 5
following a purchase from 11/02/2026
Hello, I have received my order well, and I thank you for it. I am very satisfied. See you soon.
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Tanguy C.
Rating: 1 out of 5
following a purchase from 11/02/2026
Received wrong reference, I am waiting for the resolution of the problem.
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Response from 1001hobbies
Hello Tristan,

Thank you for taking the time to share your opinion. We are sorry to learn that your experience did not meet your expectations. Please feel free to contact us directly so that we can better understand your situation and provide you with a solution. We appreciate your feedback and wish to improve your experience on 1001hobbies.

Best regards,
The 1001hobbies team.
C
Clinton W.
Rating: 5 out of 5
following a purchase from 07/02/2026
Great experience so far. Thanks!
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Simone P.
Rating: 5 out of 5
following a purchase from 06/02/2026
The product purchased met expectations. The delivery did not satisfy me.
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Charles L.
Rating: 5 out of 5
following a purchase from 11/02/2026
great service fast delivery to the UK thank you all at 1001.
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Daniel H.
Rating: 5 out of 5
following a purchase from 26/01/2026
Very well packaged and came in with no damage. Appreciated that the pop was in the thick protective case and shrink wrapped
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Rachid A.
Rating: 1 out of 5
following a purchase from 11/02/2026
Unresponsive customer service following a product error sent by them. It does not seem very serious. I am still waiting for a response to this day.
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Response from 1001hobbies
Hello Rachid,

Thank you for your feedback and we are sorry to learn that you encountered a problem with your order. Your satisfaction is our priority, and we are committed to improving our responsiveness. We will contact you as soon as possible to resolve this situation.

Best regards,
The 1001hobbies team
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Stanislao D.
Rating: 5 out of 5
following a purchase from 04/02/2026
Fast and a wide variety of items
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Alain N.
Rating: 5 out of 5
following a purchase from 29/01/2026
Everything is perfect thank you
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José Félix A.
Rating: 5 out of 5
following a purchase from 10/02/2026
Very good service.
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Didier P.
Rating: 5 out of 5
following a purchase from 11/02/2026
Very satisfied, fast shipping and quality packaging. ++++
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Jean Marie F.
Rating: 5 out of 5
following a purchase from 10/02/2026
PERFECT!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Michael S.
Rating: 5 out of 5
following a purchase from 11/02/2026
Great
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Andrey M.
Rating: 5 out of 5
following a purchase from 10/02/2026
Thanks a lot!
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Rudu B.
Rating: 5 out of 5
following a purchase from 01/02/2026
Fast shipping, well-prepared package.
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Cécile D.
Rating: 5 out of 5
following a purchase from 04/01/2026
Superb Super7 figurine! Received almost on the due date indicated by the site. Reassuring Customer Service. Fair price, ultra-careful packaging. Thank you very much.
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