Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 328 published reviews
5 25,4k 63% 4 6 446 16% 3 2 771 7% 2 1 727 4% 1 3 991 10%

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/09/2021
Fast delivery and always conforms to the order. Very good parcel tracking.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/09/2021
Delivery time not respected and no compensation for the wait Do not order
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/09/2021
All good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/09/2021
100% satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/09/2021
Package received on time, perfect.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 16/08/2021
Very good as always
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Verified Buyer
Rating: 5 out of 5
following a purchase from 21/08/2021
First time ordering and I'll definitely will be ordering again in the future!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/08/2021
I recommend really serious and fast
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 20/09/2021
Everything perfect
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Verified Buyer
Rating: 5 out of 5
following a purchase from 07/09/2021
Although I did not realize that 1001 Hobbies was located out of the United States, the service I received was equal to or superior to other hobby companies I have dealt with in the past. Keep up the good work.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/09/2021
Excellent transaction with a clear attention to detail of the follow-up of transport speed of dispatch perfect communication
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/09/2021
Right on schedule
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 14/09/2021
Promised waiting time good product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/09/2021
Molto valido
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/09/2021
delivery O.K.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/08/2021
good performance
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/09/2021
very good quality
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/09/2021
Item corresponds perfectly to the description, only downside, the delivery time longer than expected (no stock despite the indication "in stock" on the site) but I still recommend for the good communication.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 20/09/2021
Excellent and quietly delivered quickly.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 07/09/2021
Great Service & Tracking Updates
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 09/09/2021
Delivery time not respected payment without delay on the other hand and no compensation Site to banish not to order
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the delay and inform you that customer service will get back to you as soon as possible.
Sincerely, 1001 hobbies customer service.
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 02/09/2021
I haven't received anything despite them saying delivered
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Response from 1001hobbies
Hello, Thank you for your comment. We would like to inform you that SDA has returned your package to us. We would like to apologize for this incident, which is beyond our control. Customer service sent you an email on 9/27/21 , asking if you would like free reshipment or just a refund We are still waiting for your order.
We look forward to receiving your order, Laure
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/09/2021
Quality website
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/09/2021
fast delivery and carefully protected parcel! very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/09/2021
excellent, fast service very good quality models
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/08/2021
I had chosen in-store delivery and I received all the delivery tracking emails to the store as if I was going to receive the order myself. As a result, I wasn't sure whether my delivery choice had actually been registered. But it was, and I was able to collect my parcel as planned. I thought that if I chose in-store delivery, I'd be able to get to know the staff and get some extra advice, but unfortunately they seemed very busy and just handed me my parcel as they would at any other delivery point. Too bad
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 28/08/2021
Clear and well detailed site, fast and accurate shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/08/2021
Received earlier than expected. Great!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/08/2021
Very good order tracking
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/09/2021
ORDER WENT VERY WELL. I'M WAITING FOR THE NEW CHINTOYS. SO SOON
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 17/09/2021
Good
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 04/09/2021
The delivery time is far too long. I was told that my order would be delivered on September 11th and I only received it on September 21st, knowing that I have to pay for postage, I find this unacceptable.
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Response from 1001hobbies
Hello, We would like to apologize for the delay in processing your order. We would like to point out that the mention "shipping within X to X days". These products are not currently in stock at our Saint-Quentin-Fallavier site and are generally dispatched within X to X days of the user's order, depending on the lead times of the various suppliers. We would therefore like to thank you for your patience.
Sincerely, 1001hobbies Customer Service.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 17/09/2021
Fast delivery. Good selection.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/09/2021
As expected, reliable and fast. Thank you very much!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/08/2021
mondial relay not very competent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/08/2021
Serious and rigorous. Super
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/09/2021
Delighted with the service!
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Verified Buyer
Rating: 4 out of 5
following a purchase from 13/09/2021
It was fine. I only ordered a few paints, and they arrived relatively quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/07/2021
Very good advice from very responsive customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/09/2021
perfect
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