Customer reviews of 1001hobbies

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Acheteur Vérifié

Rating: 4 out of 5

Published on 09/05/2021 à 09h51 following a purchase from 28/04/2021

Quick purchase and fast delivery!

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Acheteur Vérifié

Rating: 5 out of 5

Published on 09/05/2021 à 09h23 following a purchase from 20/04/2021

Very satisfied with my purchase

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Acheteur Vérifié

Rating: 5 out of 5

Published on 09/05/2021 à 09h14 following a purchase from 26/04/2021

Easy to find what you want

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Acheteur Vérifié

Rating: 5 out of 5

Published on 09/05/2021 à 09h03 following a purchase from 26/04/2021

very well

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Acheteur Vérifié

Rating: 5 out of 5

Published on 09/05/2021 à 08h32 following a purchase from 01/05/2021

good, correct, fast. You can order with complete peace of mind

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Acquirente Verificato

Rating: 1 out of 5

Published on 08/05/2021 à 23h27 following a purchase from 05/03/2021

very disappointed because everything I ordered did not arrive despite payment in advance. i will no longer use 1001 hobbies for my purchases

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Response from 1001hobbies Published on 10/05/2021

Hello, Thank you for your comment. We are sorry about this comment, for us the package is delivered on 7/05/21. Please contact our customer service at: [email protected] Thank you for your feedback, Sincerely, 1001 hobby customer service.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 08/05/2021 à 21h48 following a purchase from 26/04/2021

Fine

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Acheteur Vérifié

Rating: 5 out of 5

Published on 08/05/2021 à 21h42 following a purchase from 30/04/2021

very good

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Acheteur Vérifié

Rating: 5 out of 5

Published on 08/05/2021 à 21h40 following a purchase from 23/04/2021

very good

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Verifizierter Käufer

Rating: 5 out of 5

Published on 08/05/2021 à 20h57 following a purchase from 26/04/2021

Everything was very clear and well structured.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 08/05/2021 à 20h19 following a purchase from 30/04/2021

gift received quickly and correctly

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Comprador Verificado

Rating: 5 out of 5

Published on 08/05/2021 à 20h18 following a purchase from 01/05/2021

My experience with you has been excellent in all aspects, thank you for your efficiency.

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Verified Buyer

Rating: 4 out of 5

Published on 08/05/2021 à 20h01 following a purchase from 03/05/2021

I was very happy with the service and the product, however, the import duty stung a bit, but only reason I didn’t give 5 stars is that the wife found out and I was in the naughty corner for the rest of the evening.

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Verified Buyer

Rating: 5 out of 5

Published on 08/05/2021 à 20h00 following a purchase from 02/05/2021

Service is good! Shipping can be expensive!

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Geverifieerde Koper

Rating: 5 out of 5

Published on 08/05/2021 à 19h15 following a purchase from 04/05/2021

Fast delivery lots of choice

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Verified Buyer

Rating: 5 out of 5

Published on 08/05/2021 à 18h30 following a purchase from 25/02/2021

Excellent service, items packaged in good order to protect them in post, recommended company to buy from

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Acheteur Vérifié

Rating: 5 out of 5

Published on 08/05/2021 à 18h11 following a purchase from 30/04/2021

Second order was quick and trouble-free.

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Verified Buyer

Rating: 5 out of 5

Published on 08/05/2021 à 17h24 following a purchase from 05/05/2021

Just started using 1001 hobbies all good

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Acheteur Vérifié

Rating: 4 out of 5

Published on 08/05/2021 à 16h52 following a purchase from 24/04/2021

Order very good Delivery a little long

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Acheteur Vérifié

Rating: 4 out of 5

Published on 08/05/2021 à 15h44 following a purchase from 16/04/2021

I had trouble finding the books in the site menus. fortunately, the search function is there. the books arrived in a sturdy package.

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Acheteur Vérifié

Rating: 1 out of 5

Published on 08/05/2021 à 15h32 following a purchase from 04/02/2021

Very unhappy

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Response from 1001hobbies Published on 10/05/2021

Mr Lastella, Thank you for your comment. We regret this and apologize for the incident. We invite you to come back to us and explain what happened!
Sincerely, 1001 hobbies Customer Service

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Verified Buyer

Rating: 5 out of 5

Published on 08/05/2021 à 14h28 following a purchase from 27/04/2021

Comprehensive and easy to use.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 08/05/2021 à 13h46 following a purchase from 25/04/2021

Fast delivery, order conforms, very good follow-up

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Verified Buyer

Rating: 4 out of 5

Published on 08/05/2021 à 13h37 following a purchase from 28/02/2021

1st delivery went missing but after contacting them they did everything possible to ensure they delivered promptly the second time. Would definitely use them again

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Verified Buyer

Rating: 5 out of 5

Published on 08/05/2021 à 12h19 following a purchase from 24/04/2021

Great selection of products on the site and excellent service. I would highly recommend using 1001 hobbies from my first experience purchasing from them.

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Acquirente Verificato

Rating: 5 out of 5

Published on 08/05/2021 à 11h53 following a purchase from 26/04/2021

Very professional, great

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Verified Buyer

Rating: 5 out of 5

Published on 08/05/2021 à 11h24 following a purchase from 30/04/2021

Really easy to follow website, found exactly what I was looking for, paying and shipping was brilliant and super fast too, brilliant prices, will definitely use again, thank you.

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Verified Buyer

Rating: 4 out of 5

Published on 08/05/2021 à 11h09 following a purchase from 27/03/2021

Took a while to tell me they couldn't provide stock to me, although on their website they had it marked as "in stock". Once they did, a refund was very quickly provided.

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Verified Buyer

Rating: 1 out of 5

Published on 08/05/2021 à 11h01 following a purchase from 08/03/2021

Still waiting to recieve order

Response from 1001hobbies Published on 12/05/2021

Hello,
Thank you for your email. We inform you that the sending of your order is delayed because of the Brexit, indeed, our supplier being in England, the deliveries are really complicated but know that we do everything possible to send your orders as soon as possible.
Thank you for your trust and your understanding,
Best regards
Laure

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Verified Buyer

Rating: 1 out of 5

Published on 08/05/2021 à 10h54 following a purchase from 15/04/2021

Ordered a model which was sent back for some reason. I was informed and told it would be on its way but as yet no model and no reply to my emails. Don't mind the delay as long as they keep me informed but lack of communication is very poor. Will be getting bank to recover money if model/communication not forthcoming soon.

Response from 1001hobbies Published on 12/05/2021

Hello,
Thank you for your comment. We regret this incident and apologize to you. Our customer service team will be happy to assist you.
see you soon
https://www.1001hobbies.co.uk/

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Verified Buyer

Rating: 5 out of 5

Published on 08/05/2021 à 10h34 following a purchase from 03/05/2021

In words, excellent.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 08/05/2021 à 09h58 following a purchase from 23/04/2021

I recommend this site for your purchases. Very fast shipping, very well packed and good price.

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Verified Buyer

Rating: 1 out of 5

Published on 08/05/2021 à 09h14 following a purchase from 28/04/2021

Our order. An expensive two way radio headset was delivered faulty. The main headset was damaged and not functioning properly.
We told them on the customer service contact which was an incorrect email. We are very concerned that we may not get a replacement item or our money back. The fact that the email address is not working gives us cause to believe that we are in trouble with this.

Response from 1001hobbies Published on 12/05/2021

Hello ,
Thank you for your comment. We will get back to you as soon as possible to understand what is going on?
Thank you for your understanding,
Laure

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Verified Buyer

Rating: 5 out of 5

Published on 08/05/2021 à 08h34 following a purchase from 05/05/2021

Had issue with payment but I think this was down to PayPal and not 1001 Hobbies. Was resolved and 1001 replied to my e-mail to them. Gave me an ETA for ordered item so no complaints. Happy so far!

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Acheteur Vérifié

Rating: 5 out of 5

Published on 08/05/2021 à 08h29 following a purchase from 24/04/2021

Perfect

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Verified Buyer

Rating: 5 out of 5

Published on 08/05/2021 à 08h28 following a purchase from 06/05/2021

Great communication and great service.

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Verified Buyer

Rating: 5 out of 5

Published on 08/05/2021 à 07h24 following a purchase from 02/04/2021

Delivered on time.

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Verified Buyer

Rating: 1 out of 5

Published on 08/05/2021 à 07h16 following a purchase from 06/02/2021

Since my last review still no refund only ideal promises of customer services contacting me to arrange refund. Maybe they bissy blockading Jersey? Maybe soon I can go direct to there offices in person and cause a fuss and that way I,ll get my refund.

Response from 1001hobbies Published on 12/05/2021

Hello,
We regret to inform you that we do not have a return of your package by UPS. We send you an email to understand what happened and why your return is not registered
Thank you for your return
Sincerely,
Laure

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Acquirente Verificato

Rating: 4 out of 5

Published on 08/05/2021 à 06h56 following a purchase from 19/04/2021

Satisfied with this transaction , fast , clear , maybe a little high shipping cost

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Verified Buyer

Rating: 5 out of 5

Published on 08/05/2021 à 03h30 following a purchase from 25/02/2021

Always satified with prompt shipping and value pricing. Two thumbs up!