Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 274 published reviews

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

Reviews 1, 4 and 5 stars

Reset filters
D
Debra C.
Rating: 5 out of 5
following a purchase from 27/11/2025
Delivered as described , very well packaged and on time
P
Pierre-Fabien M.
Rating: 1 out of 5
following a purchase from 08/12/2025
I ordered by choosing express delivery, but my order arrived a week late, without any warning. I contacted customer service to request a refund, but I never received a response. You are here to do business, but with this lack of seriousness you have just lost a customer. Very disappointed by this lack of professionalism and communication.
Translated reviews
G
GORKA A.
Rating: 5 out of 5
following a purchase from 06/12/2025
Everything perfect and fast.
Translated reviews
A
Alan B.
Rating: 5 out of 5
following a purchase from 03/12/2025
Easy to navigate website, timely updates and very well packed.
S
Stefan T.
Rating: 5 out of 5
following a purchase from 06/03/2025
About a year ago I ordered Gundam in pre-order. Now, a year later, I received my order as promised and without any problems. Great!
Translated reviews
J
Jo H.
Rating: 1 out of 5
following a purchase from 07/12/2025
Delivery went wrong. Package "is stuck somewhere" Not delivered after 14 and no more updates
Translated reviews
R
Rodrigo A.
Rating: 1 out of 5
following a purchase from 02/12/2025
Informally, the order does not arrive on time
Translated reviews
C
Céline C.
Rating: 5 out of 5
following a purchase from 05/12/2025
Merchandise conforms and is in perfect condition. Received on time for Christmas despite several delivery issues due to the considerable number of packages to be delivered at the same time. Delighted with my daughter's gift.
Translated reviews
J
John D.
Rating: 5 out of 5
following a purchase from 23/11/2025
nicely timed delivery
L
lancel C.
Rating: 1 out of 5
following a purchase from 29/10/2025
2 months to receive a package for Christmas. I took the lead and 2 months later still nothing.
Translated reviews
P
Priscillia G.
Rating: 5 out of 5
following a purchase from 28/11/2025
Delivery on time - package well packaged. See if the figurine will be good at Christmas.
Translated reviews
J
JOAQUIN A.
Rating: 5 out of 5
following a purchase from 24/08/2025
THANKS TO YOU MY EXPECTATIONS ARE BEING MET
Translated reviews
M
Marco R.
Rating: 4 out of 5
following a purchase from 29/11/2025
It took longer than expected for the order to be delivered but I'm happy with it otherwise.
Translated reviews
J
José Luis P.
Rating: 5 out of 5
following a purchase from 11/11/2025
Company with a wide variety of models, correct delivery times. I will repeat.
Translated reviews
S
Siro C.
Rating: 4 out of 5
following a purchase from 25/11/2025
It took a long time to arrive. And the website did not announce it in stock. Customer service offered me another model, or a voucher, but no refund. Thank God it arrived.. Just in time
Translated reviews
C
CARLOS V.
Rating: 5 out of 5
following a purchase from 03/11/2025
very good
Translated reviews
A
Andrew T.
Rating: 5 out of 5
following a purchase from 04/12/2025
Loved the product great service delivery quicker than expected
S
Sebastian C.
Rating: 5 out of 5
following a purchase from 30/11/2025
Good
Translated reviews
H
Henk E.
Rating: 5 out of 5
following a purchase from 03/12/2025
Neatly delivered
Translated reviews
S
Stephane B.
Rating: 1 out of 5
following a purchase from 24/11/2025
Order placed on November 24. Delivery on December 16 of a package containing an item that has nothing to do with the requested product. Unsuccessful call to the number mentioned on the site which does not work. Sending a detailed complaint email with photos that remains unanswered. No need to say more.
Translated reviews
D
David O.
Rating: 5 out of 5
following a purchase from 10/12/2025
Excellent!
R
Raúl Á.
Rating: 5 out of 5
following a purchase from 04/12/2025
Good although I recommend a cardboard to protect the decal sheet
Translated reviews
N
Nico S.
Rating: 5 out of 5
following a purchase from 17/12/2025
More than excellent care on all fronts.
Translated reviews
R
Raphaël B.
Rating: 5 out of 5
following a purchase from 07/12/2025
Delivered on time, fast and efficient. Matches expectations well. Nothing to complain about.
Translated reviews
P
pascal P.
Rating: 4 out of 5
following a purchase from 29/11/2025
my purchase suits me, a little delay in delivery, but no response to my email unfortunately
Translated reviews
B
Bernard M.
Rating: 4 out of 5
following a purchase from 06/12/2025
satisfied
Translated reviews
J
JOAQUIN M.
Rating: 5 out of 5
following a purchase from 03/11/2025
Good service
Translated reviews
R
Raúl J.
Rating: 1 out of 5
following a purchase from 06/11/2025
You are scammers, you neither send me the order nor refund my money, it is a shame that there are people like this.
Translated reviews
R
Ricardo G.
Rating: 1 out of 5
following a purchase from 12/11/2025
I have been waiting for my order for three months and they still haven't given me a solution. They are pathetic. Don't buy from this store. Out of ten orders placed, this is the third time I have problems and they are also very expensive. No one responds here. And they don't refund my money.
Translated reviews
J
Jean Marc T.
Rating: 5 out of 5
following a purchase from 25/11/2025
cool
Translated reviews
S
Somsack V.
Rating: 5 out of 5
following a purchase from 31/10/2025
perfect nothing to say
Translated reviews
G
Gérard L.
Rating: 5 out of 5
following a purchase from 06/10/2025
Everything comes to those who wait, thank you
Translated reviews
N
nick K.
Rating: 5 out of 5
following a purchase from 07/12/2025
Perfectly executed
Translated reviews
R
Raphael B.
Rating: 1 out of 5
following a purchase from 04/12/2025
Avoid...
Translated reviews
O
Olivier G.
Rating: 1 out of 5
following a purchase from 01/12/2025
Not only did my order from December 1st leave late, but it arrived today, December 19th, at a pickup point that I did not choose, even though I informed 1001hobbies twice that I would be absent starting today. When I return, my order will no longer be available.
Translated reviews
F
francois C.
Rating: 5 out of 5
following a purchase from 30/11/2025
delivery arrived on time and in accordance with the order
Translated reviews
D
Dominique T.
Rating: 5 out of 5
following a purchase from 14/12/2025
Very good site, serious, fast, I recommend
Translated reviews
R
Raphaël B.
Rating: 5 out of 5
following a purchase from 28/10/2025
A bit late, but great to be able to buy Zoid again :)
Translated reviews
J
Jesús Antonio G.
Rating: 5 out of 5
following a purchase from 08/12/2025
Quick and easy.
Translated reviews
J
Jean-Pierre J.
Rating: 5 out of 5
following a purchase from 30/11/2025
Very satisfied with this order
Translated reviews