Customer reviews of 1001hobbies

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Acheteur Vérifié

Rating: 5 out of 5

Published on 27/04/2021 à 10h40 following a purchase from 22/04/2021

fast delivery two days after order

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Acheteur Vérifié

Rating: 1 out of 5

Published on 27/04/2021 à 09h07 following a purchase from 31/03/2021

You don't respect the delivery dates you give and it's very difficult for you to keep us informed about the status of our orders.

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Response from 1001hobbies Published on 03/05/2021

Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.

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Verifizierter Käufer

Rating: 4 out of 5

Published on 27/04/2021 à 08h01 following a purchase from 20/04/2021

So far all great but for paypal fees is no longer up to date

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Verified Buyer

Rating: 5 out of 5

Published on 26/04/2021 à 22h57 following a purchase from 14/04/2021

Excellent customer service

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Acheteur Vérifié

Rating: 4 out of 5

Published on 26/04/2021 à 21h14 following a purchase from 19/04/2021

Easy navigation and choice of models. I may have been a little confused by the existence of the same model under different references, but the full list of references is usually given. I've seen better prices on certain models on other sites, but on the whole, 1001 hobbies' prices seem quite fair.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 26/04/2021 à 19h41 following a purchase from 22/03/2021

Too bad we were late?

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Acheteur Vérifié

Rating: 5 out of 5

Published on 26/04/2021 à 19h08 following a purchase from 07/04/2021

Products conform and despite being out of stock, the after-sales service was very quick to answer my questions! I'd recommend it!

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Geverifieerde Koper

Rating: 5 out of 5

Published on 26/04/2021 à 19h07 following a purchase from 05/03/2021

web site is fine , and clear

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Verified Buyer

Rating: 5 out of 5

Published on 26/04/2021 à 17h43 following a purchase from 14/04/2021

Order fulfilled very quickly and delivered on time.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 26/04/2021 à 17h07 following a purchase from 08/04/2021

R.A.S. NO PROBLEMS TO REPORT

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Acheteur Vérifié

Rating: 5 out of 5

Published on 26/04/2021 à 16h36 following a purchase from 21/04/2021

Very satisfied with delivery times.

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Verified Buyer

Rating: 4 out of 5

Published on 26/04/2021 à 16h34 following a purchase from 16/04/2021

very good

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Verified Buyer

Rating: 5 out of 5

Published on 26/04/2021 à 16h32 following a purchase from 13/04/2021

Great service

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Acheteur Vérifié

Rating: 5 out of 5

Published on 26/04/2021 à 15h18 following a purchase from 22/04/2021

fast, perfect ordering

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Geverifieerde Koper

Rating: 5 out of 5

Published on 26/04/2021 à 15h13 following a purchase from 08/04/2021

top!

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Acheteur Vérifié

Rating: 5 out of 5

Published on 26/04/2021 à 14h59 following a purchase from 15/04/2021

Perfect to recommend

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Acheteur Vérifié

Rating: 5 out of 5

Published on 26/04/2021 à 13h38 following a purchase from 14/04/2021

Perfect transaction, fast and careful delivery.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 26/04/2021 à 13h33 following a purchase from 21/04/2021

One of my favorites

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Verified Buyer

Rating: 5 out of 5

Published on 26/04/2021 à 13h33 following a purchase from 29/03/2021

Absolutely amazing customer service, these guys went above and beyond to ensure any concerns or enquiries were handled very effienciently and promptly. I will be recommending them to everyone I know!!

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Acheteur Vérifié

Rating: 4 out of 5

Published on 26/04/2021 à 13h32 following a purchase from 21/04/2021

I'm satisfied with the navigation on the site, delivery is fast, the only downside is the prices which are higher than the competition.

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Comprador Verificado

Rating: 4 out of 5

Published on 26/04/2021 à 11h24 following a purchase from 18/04/2021

good Correos super in correct address delivery.

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Acheteur Vérifié

Rating: 1 out of 5

Published on 26/04/2021 à 10h52 following a purchase from 01/04/2021

Instead of the products I ordered, I received...reams of paper! This may be due to a rude postal employee, but despite 3 e-mails complaining, I have no response from 1001hobbies...Deplorable!!!!

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Verified Buyer

Rating: 5 out of 5

Published on 26/04/2021 à 09h25 following a purchase from 14/04/2021

easy to get my model however disapointed to have to pay large delivery charge plus a further £ 54 import duty

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Acheteur Vérifié

Rating: 5 out of 5

Published on 26/04/2021 à 08h21 following a purchase from 15/04/2021

Fast delivery and conforms to the order.

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Acquirente Verificato

Rating: 5 out of 5

Published on 26/04/2021 à 08h08 following a purchase from 01/04/2021

All perfect

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Acheteur Vérifié

Rating: 5 out of 5

Published on 26/04/2021 à 07h37 following a purchase from 13/04/2021

Easy-to-use site. No worries

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Acheteur Vérifié

Rating: 4 out of 5

Published on 26/04/2021 à 07h35 following a purchase from 03/04/2021

Very slow delivery

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Verified Buyer

Rating: 5 out of 5

Published on 25/04/2021 à 21h42 following a purchase from 03/03/2021

I like the selection and responsiveness of 1001 hobbies.

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Verifizierter Käufer

Rating: 5 out of 5

Published on 25/04/2021 à 21h21 following a purchase from 14/04/2021

Great service, excellent advice via email contact, very fast delivery THANK YOU

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Verified Buyer

Rating: 5 out of 5

Published on 25/04/2021 à 19h09 following a purchase from 08/04/2021

Great service and speedy delivery.

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Verifizierter Käufer

Rating: 5 out of 5

Published on 25/04/2021 à 18h55 following a purchase from 21/04/2021

Top super

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Acheteur Vérifié

Rating: 5 out of 5

Published on 25/04/2021 à 18h12 following a purchase from 20/04/2021

Very good site, practical and easy to order. Choice of deliveries. Not necessarily the cheapest on the market, but complete and fast! Would recommend

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Geverifieerde Koper

Rating: 5 out of 5

Published on 25/04/2021 à 17h43 following a purchase from 12/04/2021

Great!!! So many choices. And delivered quickly. Order from you guys again soon.

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Acquirente Verificato

Rating: 1 out of 5

Published on 25/04/2021 à 17h35 following a purchase from 21/03/2021

one of the products I ordered was not in the package; in fact for a long time that piece was "awaiting supply" based on the directions on the website, but although it took them a month they evidently did not find it. No communication about this has reached me; I wrote on Friday, 23/4, and am waiting for a reply.

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Response from 1001hobbies Published on 03/05/2021

Mrs. Daniel, Thank you for your comment and we are sorry for the delay in responding. We would like to inform you that we sent you an e-mail on April 13, 21, to inform you that we replaced your unavailable product with a credit note so that we could send your order.
We had no other choice, because this product from England, we had no destocking delay.
Wishing you a good day Hope you have a good day, 1001hobbies customer service.
Translated with www.DeepL.com/Translator (free version)

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Verified Buyer

Rating: 5 out of 5

Published on 25/04/2021 à 16h50 following a purchase from 13/04/2021

Clear and friendly communication throughout the buying and delivery process. Easy to use website.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 25/04/2021 à 15h51 following a purchase from 19/04/2021

Nice and short

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Geverifieerde Koper

Rating: 4 out of 5

Published on 25/04/2021 à 15h19 following a purchase from 12/04/2021

Web-site: search function and dropdown menus work poorly.Web-shop: Supply and handling are toppie.I recommend it to everyone.

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Acquirente Verificato

Rating: 5 out of 5

Published on 25/04/2021 à 15h15 following a purchase from 20/04/2021

First purchase all good, perfect shipping and item

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Acheteur Vérifié

Rating: 5 out of 5

Published on 25/04/2021 à 15h09 following a purchase from 20/04/2021

RAS, ok

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Acquirente Verificato

Rating: 5 out of 5

Published on 25/04/2021 à 14h57 following a purchase from 14/04/2021

Good navigation within the site, accurate in communicating the timing of shipping and arrival of the item.

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