Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 328 published reviews
5 25,4k 63% 4 6 446 16% 3 2 771 7% 2 1 727 4% 1 3 991 10%

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/03/2021
Second order , no problem to report .
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/03/2021
Items received very quickly, which is rare...
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Verified Buyer
Rating: 5 out of 5
following a purchase from 17/03/2021
Good site, fast international shipping.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 23/03/2021
Very good service and so quickly delivered. Will use you again
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/02/2021
Very fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/03/2021
Fast and accurate delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/03/2021
CLEAR!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 21/03/2021
Great service fast delivery many thanks
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 19/03/2021
My order d.d.19-03, is neatly d.d.30-03 delivered to the address given. Yes the waiting times are a bit long but that is also indicated. The few negative reviews on google regarding this company are not true. Am very satisfied, chapeau.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 13/03/2021
Everything went perfectly. Easy ordering process and reasonable shipping time. Very satisfied with the purchase
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/03/2021
Very good, reliable site, on time delivery. Very good brand, at least as good as LEGO. Fortunately 1001 Hobbies offers them, as they are very rare. The only drawback is that delivery is to a relay point and not to your home.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 19/03/2021
Fine.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/02/2021
very con
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/03/2021
Fast delivery. RAS
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/03/2021
very good choice quality price very fast delivery
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 24/03/2021
arrived at the indicated time without incident
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/03/2021
Everything was in accordance with my wishes
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Verified Buyer
Rating: 4 out of 5
following a purchase from 24/03/2021
Had problem with first delivery being lost in transit but once I contacted them about the delivery they pulled out all the stops to make sure it was delivered promptly the second time, even giving me the live tracker to check on its progress. Well done
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/03/2021
very fast delivery 2 days ahead of schedule
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/03/2021
Well-packaged parcel and prompt dispatch.
The paints are fine (except for one pot which is almost dry, but that can happen. Impossible to check before sending. Nothing dramatic). I already have other model projects in mind and will order from you. See you soon.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 23/03/2021
Great communication and fast delivery
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 10/01/2021
One star, unfortunately less is not there. Eternal delivery time (more than two months), not all the merchandise arrived as it was out of stock (even though it was available in the shop), you cannot get a refund for missing items but only a voucher of equal value that I will never use given the very high shipping costs (not covered by the voucher).
So basically I waited two months, didn't receive all the items I ordered and lost money on them as well. Non-existent customer service. lousy! Avoid if possible.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 04/02/2021
Tres bien service aux Etats Unis!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/03/2021
Compliant
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 25/03/2021
Very good experience, good products, impeccable service, I recommend them.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 22/03/2021
good service
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 18/03/2021
No order confirmation received, otherwise fine!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/03/2021
Huge selection, super fast shipping. The only small hitch is the price, a little more expensive than the competition, but when you're looking for a model that's hard to find, you're willing to pay a few extra euros!
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Verified Buyer
Rating: 1 out of 5
following a purchase from 26/02/2021
This was a complete rip-off for the price. A very very sub standard model kit from Heller that 1001 hobbies should not be selling. Missing parts, inaccurate instructions and impossible to finish satisfactorily. I am a level 5 model maker so no fool. Very very disappointed with 1001. Of
Response from 1001hobbies
Hello,
Thank you for your comment. We regret this incident and apologize to you. Our customer service team will be happy to assist you.
see you soon
https://www.1001hobbies.co.uk/
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/03/2021
very good service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2021
Very good site with lots of choice. Fast delivery and careful packaging.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 24/03/2021
All correct shipping very fast great I recommend it 100X1000.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/03/2021
I have no complaints about the product. I can't give it a 5-star rating because the delivery took much longer than originally planned. The package was even returned to 1001hobbies. I'll skip the details and thank Laure from 1001hobbies (I hope I've got the right person) who did everything she could to resolve this postal imbroglio as quickly as possible.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/02/2021
Package received on time, the site is pleasant, perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/02/2021
Perfect transaction but long delivery time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2021
serious and fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/02/2021
A rich offer and fast delivery. I recommend it!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/02/2021
very good site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/02/2021
Perfect! Received a little late but excellent products!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/03/2021
very good service very good R.A.S.
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