1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
My order came a view Davy's after i... My order came a view Davy's after i ordered. Its a good company. The only comment i have is that the mail telling me that my order was underway was in french. It would be better if it is in english because most people know english better then french.
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Response from 1001hobbies
Dear Mr. Van Der Plas, Thank you for your feedback. We apologize for this inconvenience. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/02/2021
Excellent quality Excellent quality. Great delivery, given the current worldwide pandemic. Products are exactly like the description. Customer service is a little hard to reach
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Response from 1001hobbies
Dear Mr. Hartmann, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2021
good service good service
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Response from 1001hobbies
Dear Mr. Standen, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
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Verified Buyer
Rating: 5 out of 5
following a purchase from 01/02/2021
Great service Great service, will use them again.
Response from 1001hobbies
Dear Mr. Davis, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 01/02/2021
Missing parts of the fi
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2021
Products delivered as ordered and very quickly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2021
Considering this company is in France...Excellent Service Considering this company is in France the service was excellent and delivery very quick. They messaged me regularly updating me with how my order was progressing. It took less time for my order to travel from France to the UK than from Heathrow to Warrington. Will use this company again.
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Response from 1001hobbies
Dear Mr. Thomas, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2021
Fast, efficient and clean service. Cool.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2021
On time Good price Delivery a bit expensive
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2021
NOTHING TO SAY, ESPECIALLY IN THE CURRENT CONDITIONS. THANK YOU.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2021
from ordering to receiving the product, everything went smoothly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2021
Swift delivery Swift delivery. Excellent information about the package's dispatch and delivery Perfect present
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Response from 1001hobbies
Dear Mrs. Swainsbury, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2021
Great service Great service, will use them again.
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Response from 1001hobbies
Dear Mr. Davis, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/02/2021
long delivery times and inconvenient timetables the model is great
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2021
I was delivered quickly and I'm very satisfied.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 01/02/2021
Very long delivery time (3 to 4 weeks even for products in stock). Order received damaged and without instructions. Sorry but I'm changing
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2021
Nothing to say perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/02/2021
This is one of the very few online... This is one of the very few online hobby stores who stock all of the items needed to build a successful model. Shipping is a fair cost to where the product is being sent from, and arrives in a timely manner. One suggestion/recommendation for the site and/or model builder is look at the instructions, prior to ordering your model to make sure you have all the correct paints, glue, transfer softeners, etc. etc. which the instructions typically list. I've had to make several orders for materials, as working into the model I did not realize I needed. An amateur issue, not to be repeated? Probably, but the cost of the shipping certainly makes me pause for the next model purchase to be made to ensure that all the materials needed are purchased.
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Response from 1001hobbies
Dear Mr. Perkins, Thank you for your feedback. We apologize for the incident. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2021
Shopping experience was a delight Shopping experience was a delight. Easy to use web page. Most of the items I required were in stock. I was a bit worried about ordering from abroad but did not encounter any problems. I was kept informed by e-mail about every step in the delivery process and my package arrived very promptly. Well impressed. Will definitely order again.
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Response from 1001hobbies
Dear Mr. Anstey, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 01/02/2021
Hello I give this notice for two reasons bad packaging the tube of glue twisted it was in bulk!!! more I made a payment error (I made twice the same order. I immediately sent an error message and they didn't take it into account. On the other hand, I received both orders in a single package????. Impossible to get them on the phone. They're very good at taking money, but to refund me 19euros 50 you have to wait 3 weeks. So I don't recommend this site You won 30 euros lost one
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2021
Fast and efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2021
Very fast delivery and parcel in good condition
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2021
Fast delivery, compliant products and good dialogue via email following a stock problem. I also appreciated the extra five euros discount as a welcome gift.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 01/02/2021
very disappointed with my order British Soldiers at Rorkes Drift - 16 figurin
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2021
Perfect! Fast shipping, product as described
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/02/2021
I give you 4 stars if not 5 stars if it had not had this delay to the first order.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/02/2021
very good despite the fact that the package arrived very ab
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2021
Fast shipping ??
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2021
material conforms and delivered quickly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2021
pending completion
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2021
Very fast delivery. No oversights. Very professional. I gladly recommend
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/02/2021
Had a delivery that was damaged on... Had a delivery that was damaged on arrival. After contacting 1001 models, they replaced the item, free of charge. Great service!
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Response from 1001hobbies
Dear Mr. Baker, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2021
Don't change a thing
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2021
Fast delivery Fast delivery
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Response from 1001hobbies
Dear Mr. Pal, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2021
I was very happy with my purchase over... I was very happy with my purchase over all. Even though the box was flattened in transit the model was still intact. I count luck for that considering the models were resin and quite fragile and would have easily been smashed. The expediency with which it arrived to the USA was excellent. Next time I would advise not sending fragile models in envelopes but in boxes.
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Response from 1001hobbies
Dear Mr. Burris, Thank you for your feedback. We apologize for the incident. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2021
Excellent service Excellent service, prompt turnaround. Great communication. Faultless purchase, thank you.
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Response from 1001hobbies
Dear Mrs. Dowling, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 01/02/2021
Despite having received a confirmation... Despite having received a confirmation that my item was delivered, I still have not received my item. I've reached out via email and am awaiting a response.
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Response from 1001hobbies
Dear Sir, Thank you for your feedback. We deplore this situation. We inform you that our customer service will contact you as soon as possible. cordially, customer care 1001hobbies.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2021
Models arrived as ordered / notified Models arrived as ordered / notified no VAT / Duty. Keep up the good work!
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Response from 1001hobbies
Dear Mr. Riley, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/02/2021
Shipment was pretty quick (Within a... Shipment was pretty quick (Within a week), but all emails were in French. Hard to understand being Dutch, yet doable. Recommend to do this in English. Packing was solid.
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Response from 1001hobbies
Dear Mr. Raaphorst, Thank you for your feedback. We apologize for this inconvenience. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2021
Nice kits Nice kits, reasonable deliverytime
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Response from 1001hobbies
Dear Mr. Droog, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
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